American Soda Reviews

Name: American Soda
Rating: 4.08

4.1 Rating 2,147 Reviews

76 %

of reviewers recommend American Soda

4.1

Based on 2,147 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

0161 359 3655

Email:

ben@americansoda.co.uk

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American Soda 5 star review on 28th October 2024

Edwards Norton

American Soda 5 star review on 22nd March 2024

Anonymous

Anonymous // 01/01/2019

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“I want the M&m peanutbutter and you have it. so i order it and her in 10 days And i was happy”

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Posted 7 years ago

“My order didnt come and its been 10 days”

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Posted 7 years ago

“The parcel got lost first day but that was down to delivery company, had very good service, lady on reception and customer services were very helpful.”

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Posted 7 years ago

“Paid for next day delivery came 7 days later, 2 days cola cans were strawberry and the best before dates were really close to the date I received the goods”

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Posted 7 years ago

“After a month our order has not turned up! We were finally given a tracking number and you suggested that we call the delivery company ourselves, as that would be best, but what do you know? apparently customers can't call them directly but are referred back to the online retailer. From the tracking number we can see that the parcel has now been returned to you. We have sent emails back and forth now with you and don't really care for more apologies - we just want what we paid for. You did offer to return our money, but as we paid in DKK kroner, that would end costing us the currency exchange fee (twice). Very unsatisfied! :-(”

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Posted 7 years ago

“Everything is great - thank you”

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Posted 7 years ago

“I Love the Products and good quality”

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Posted 7 years ago

“American items in the UK great”

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Posted 7 years ago

“It gave our daughter a taste of home for her birthday!”

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Posted 7 years ago

“Supplied very promptly a product nowhere else to be found in the EU”

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Posted 7 years ago

“I absolutely LOVE this website, their customer service is amazing! they are so nice and understanding, delivery time is super fast and their items are the best. would 100% Recommend.”

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Posted 7 years ago

“Very slow delivery. Parcel still not received over a week later. Although this was order the Thursday before a bank holiday, I would have expected a faster service. Also never received an email from Hermes with tracking information so had to contact customer service several times to get an update on the order and I was told to wait. Customer service do not respond straight away. Emailed your info address twice before using the co tact form online and finally getting a response back that way. Not happy and will not be ordering again.”

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Posted 7 years ago

“Very fast delivery amazing food!”

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Posted 7 years ago

“Prompt delivery without an extra charge”

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Posted 7 years ago

“Twizzlers are fucking great.”

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Posted 7 years ago

“I ordered candys and cereal. I have received the candys but I am still waiting for the cereal.”

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Posted 7 years ago

“Excellent service and delivery **”

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Posted 7 years ago

“My girlfriend who is going to school in England was happy to be able to get some of the American food she was missing. It's a little expensive and a lot of stuff was sold out, but she was so happy to get her goodies within 2 days.”

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Posted 7 years ago

“i got what I wanted and within the time frame that was promised.”

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Posted 7 years ago

“Nearly 3 weeks still haven't received my item. Sent email no response £8.00 for an item I haven't received!”

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Posted 7 years ago

American Soda is rated 4.1 based on 2,147 reviews