“Some articles are of good quality, others are not. The sizing is inconsistent. There are few other options for tall clothing available to women, so I continue to try their products and keep about 50 percent of the items I order.”
We're sorry you've experienced sizing difficulties. The size will differ between items due to the specific style of the item. We recommend checking all the information provided on the product pages to help choose the correct size based on the style! We’re committed to maintaining the quality of our products and if you require any product or size recommendation our customer experience team is always happy to help!
“They looked like CLOWN PANTS . The material was way too thick for Srprig and Summer. I oredered an 18 and they were too small . Not a true 18 . I wont trust your shop again”
We're so sorry to hear that you're unhappy with the fit! We understand it can be difficult to find your size while online shopping, so we offer size recommendations from our Fit Experts! Please feel free to reach out to our customer experience team, they'd love to help!
Thank you for sharing your feedback! We’re committed to maintaining the quality of our products. If you have any questions or need further assistance, feel free to reach out—we’re always happy to help.
“I ordered shower shoes for my husband. They were extremely uncomfortable across the top of his foot due to the plastic being so hard. I would have returned them but the return cost was half the price of the shoes so I'm giving them to charity and not ordering from American tall again”
We're sorry to hear that the slippers were uncomfortable- thank you for your feedback! Our customer experience team has reached out through email, and we hope their assistance has helped! Feel free to contact us if you have any questions.
“First time I wore the shirt one of the buttons fell off!
The pants fit smaller than expected and the black color looks more like a dark navy instead of black”
We're sorry to hear about your experience! It looks like our customer experience team has reached out and provided a resolution. Feel free to contact us if you ever have questions!
Thank you for sharing your feedback! We’re so glad to hear you love our length selection, and we appreciate your comments on the material. We’ll be sure to pass this along to our design team!
“I think it says a lot when a person gives recommendations. I recommend American Tall often because they do have great shipping options, including some returns without shipping fees. I’ve been buying from AT for years and I’ve been very happy with my purchase.”
“Love this company and products,great customer service.
However over the past couple years I have found that the pockets in the jeans wear out quickly the pouch’s rip and develop holes .The quality is down in this area.Thats my one beef…I’m sure you guys are already on it”
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