“When the clothes fit, I have been very pleased with the quality for the price. It's great to have a true tall option where sleeves, inseam, and torso length are cut proportionately long. Black, white, or beige are the most common color options. I'm always hoping to discover some bright colors or prints in "new items" each season. That occurs on occasion but not often enough in my opinion. Even though I always refer to the size charts before placing an order, it seems that the garments are not necessarily standardized to match the measurements in the chart. For me, this is what usually leads to returns or exchanges. I have found the return/ exchange process to be frustrating although the process is ultimately completed to my satisfaction. Sometimes, it just takes a while. I have not discovered a way to speak directly with customer service on the phone. Chat and email seems to be the only way to communicate. When I've attempted to resolve an issue "after hours", the communication is with AI which I find extremely unsatisfactory. More than once AI could not resolve my issue and I was directed to contact customer service to chat during " business hours". I will continue to shop at American Tall but only because there are so few online shopping options for tall women.”
Thank you for sharing your detailed feedback. We're glad the fit and quality meet your expectations. We hear your comments about color variety, sizing consistency, and the return/exchange experience. We’ll take your notes into account as we continue to improve. If you have any questions, our customer experience team is available.
“The XS scrub top fit perfectly, no complaints at all! For reference, I’m 5’9” and 128lbs. I usually wear a size small, but after checking the size chart, I ordered an XS. I was surprised that the waist fit well, but the pants were extremely baggy through the hips and seat, almost like parachute pants. They were also a little too long, so I had them hemmed. I ended up having the pants altered because there was so much extra fabric. If you have a slim build, keep in mind that the pants run much roomier than expected.”
“Was not expecting such great quality. Can't find socks for my 14 yr old (shoe size 16) that fit him comfortably and dont look like old man socks. These are a comfortable material and fit him great.”
“Frequent shopper of American Tall. Great for long inseams and sleeves. I do have a recommendation though… maternity clothes! I have a pregnant daughter 6’1” and it’s impossible to find clothes that fits, and also has the quality of AT.”
“It’s so nice to try on clothes and not feel like there’s something wrong with me for once! It’s always been the clothes! They fit my shoulders, torso length, arm length and leg length. Looking forward to more styles and options in my collection.”
“These Travellers stretch dress shirts are my favorite of all dress shirts. Wear nice, iron nice, have stretch, modern fit. Prices a bit expensive but thankful a.t carries tall clothing. Hopefully they will carry in the future other clothes i need like cargo shorts non iron, cargo pants non iron, dress pants, all in wider leg and stretch as no skinny pants for this athletic tall person.”
“I loved the clothes I got from American Tall! I purchased a body suit, a jumpsuit (which I actually for perhaps the first ever had to have taken up at the tailor), and a flattering business casual to casual dress. The clothes arrived in a very timely fashion and I'll be ordering from them again!”
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