“Generally good, sizes are as advertised. I have had some quality issues & some home delivery issues. This is the second time they’ve emailed me, asking me to review the clothes that I bought. Only problem is, well I ordered them on March 23, they still have not arrived. Not very happy. UPS has had them for 10 days and still has not delivered them. They’ve been sitting in some warehouse for the last four days, 40 km from my house. No delivery. So a rating of “one out of five” on standard free delivery.”
Thank you for sharing your feedback, and we’re sorry for your experience. While the delay was due to carrier circumstances outside of our control, we’re glad to see that your order has now been delivered. If you have any questions, please feel free to reach out to our Customer Service team—we’re always happy to help!
“I bought this jacket for my son-in-law who is 6'10". Using your size guideline, he would wear "extra tall", and 2xL, so that's what I ordered. It was way too big, so he returned it and we got him Large/Tall.
A little bit of a hassle, However American Tall makes the process of exchanges as easy as possible. He is very happy with the jacket. He's looking forward to next winter for some snowboarding fun.”
“The flannel button up wasn’t received. The jeans were too big so have been returned but did an exchange hopefully the next size will be better. The flannel shaker was good but I needed the small extra tall.”
Thanks for sharing your feedback, and we’re sorry for any confusion caused. The flannel shirt was removed from your order during the editing process. We appreciate you giving the jeans another try and hope the exchanged pair works out! Let us know if you have any questions we’re happy to help.
“Clothes are really well made and stylish. Wish they had more colours and more basics for those of us that just want clothes that fit and dont care so much about looking like a model. Made for my daughter but not for me.”
Thank you for your feedback! We appreciate your suggestions regarding more color options and basics, and we’ll be sure to pass them along to our design team. We hope to offer more well-fitting options that both you and your daughter will love. Thank you for your continued support!
“I appreciate the longer inseam; however, sizing varies drastically between shorts. It is going to be hard to get me to order from here again because the sizing is just so inconsistent and then there is a return fee when things do not work out.”
We're sorry you've experienced sizing difficulties. The size will differ between items due to the specific style of the item. We recommend checking all the information provided on the product pages to help choose the correct size based on the style! Feel free to contact our customer experience team if you'd ever like recommendations!
“Very nice pants. I only wish I had gone with XL/T instead of L/T. I am 6’4” 224 with a 36” waist and inseam. The large fits a little too tight in the waist and across the thighs. I would definitely buy again but a larger size.”
“The pants fit my 14 year old son (6ft /140lbs) perfectly. Finally found pants long enough and fit at the waist too, which is hard to find! Other brands are too short and/or too big in waist”
“First time of ordering from this company and I am hooked. Excellent quality at a very reasonable price. Clothes fit very well. It's so nice to find pants and jeans that are actually long enough.”
“Love the brand and the variety of stuff across the site! It’s nice to be able to get nice looking clothes that provide nice fits as well as appropriate sizes! Clothes are nice quality, customer service is both helpful and quick, and delivery is really quick too. No returns (from eu) makes every delivery ”risky”, especially since sizing is quite inconsistent, but the reviews ”how’s the”-guide help! Would be nice ofc if there was a weight reference and/or more models of different heights as a guide. I also wish they would restock quicker since many articles and popular sizes are out of order for months. But 5/5 will buy from again.”
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