“This was just a bad experience, and very confusing. I've purchased 5 pairs of these in the last 4 years and I love them. They all fit perfectly. A couple of mine were showing their age so I wanted to replace them. This time, they were waaaaay longer. 2 inches longer than all five of my other pair. I laid them all out on the bed and compared. However, the new ones DO have the inseam that is stated in the description - 34.5 inches. American Tall didn't do anything wrong per se. They were accurate in their description. But what happened? What changed? Why are the new ones 2" longer? They supposedly don't shrink more than 1". Customer service was so unhelpful. They told me they were the same as always. But they're not. I'd love to know what happened and if there is something I could do to get the same fit as before. It stinks that I can't buy these anymore. I think I got too comfortable with American Tall, but cracks in the facade are starting to show.”
We greatly appreciate your feedback, it will be forwarded to our concerned team! Our products are updated seasonally based on customer feedback and evolving trends which may result in slight differences in fabric, sizing, or cut compared to older styles. However, we remain dedicated to maintaining the quality of our products. We’re sorry if these updates didn’t meet your expectations and appreciate your input as we continue to improve! Please reach out to our customer experience team if you ever have questions, they'd be happy to help!
“Tried four different shirts. Two Henleys, relaxed fit t-shirt, and a Long John heavyweight shirt. The Henley skirts were nice but their collars deformed significantly after just one wash, so I don’t think I’ll buy those again. The relaxed fit t-shirt was ok but didn’t fit, so I’m returning. The Long John heavyweight shirt is great. High quality, heavyweight and feels great.”
We greatly appreciate your feedback for the items purchased. If you ever experience issues with our products, please don't hesitate getting in contact with our customer experience team. They're also available for any sizing or product suggestions if interested!
“My #1 favorite place for pants! The only drawback for me are the limited non-polyester/non-plastic clothes. If there were more natural-fiber options, this might be one of the only places I'd ever shop for core wardrobe pieces.”
We're glad to hear you're appreciate the zip up jackets! Thanks for your feedback. If you'd like suggestions for other products you may like, don't hesitate getting in contact with our customer experience team!
“Fourth time is the charm. I ordered two shirts in tall and XT that were too big. I returned them, ordered a sz down in tall. The sleeves were extremely skimpy, which surprised me! I am 5'11", so not super tall. I returned that shirt and ordered the same sz in XT which arrived today. It fits. It's fine. The fabric is thin feeling, but it will work under vests, etc. I'm keeping this one!”
“Bought these for my son who is 6’4” and he loves them. Fantastic quality! He did however have to size up. He takes a 32” waist in jeans and khakis but the med were really tight. The large is perfect.”
“Quality clothes that keep getting better each season. I've had a hard time finding clothes that fit my entire life. Now my closet is filled full of American Tall shirts. You guys are awesome!”
“I don’t know what these clothes are made out of but all of them have ripped or literally disintegrated and over a short amount of time. I bought 3 pairs of sweat pants ($55 each) and all of them developed holes throughout them. I wear them to lounge in only. I gave this company another chance and purchased a suit jacket ($175). Within a few hours of wearing it to a wedding the seams came apart across the back. Cheap clothes. Not worth your money.”
We're very sorry that you've had difficulty with our items. If there is any specific issue you are facing, we recommend contacting our customer experience team so they can assist you. You may do this through our website: https://americantall-gen.ada.support/chat/
“AmericanTall.com is a fantastic resource for tall men and women who struggle to find clothing that truly fits. Their selection of jeans, trousers, suits, and casual wear is thoughtfully designed with longer inseams and proportions that feel natural, not oversized. The quality of the fabrics is excellent, and the styles are modern yet versatile. Shipping is reliable, and customer service is responsive, making the whole experience smooth. Finally, a brand that understands tall sizing and delivers comfort and style without compromise!”
“I love the slim-fit jacket and pants. I'm older than your models and still in the workforce, so the slim-fit option over the less formal boyfriend jacket really meets my needs. The fabric is sturdy and stretches, so it moves with you. And I can use either of the pieces separately as well. I was so pleased with my navy blue purchase, I bought it again in black.”
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