“Products are very good, well size] for tall people.
The website and trying to communicate if there's a problem with an order are both cumbersome and require some getting familiar with.”
“They really suck, and badly. The clothes aren't bad but you'll get them in about a month, if there's ever an issue you'll pay through the teeth for a return, and the customer service blows.”
“I am beyond satisfied with the quality of clothing. I am also relieved that there is finally a company who’s clothing can fit in length and hugs my curves, because other companies it’s either too “baggy” or too tight and no stretch.”
“I love these overalls! Fit is perfect! I am 130 lbs and 5 11. I got a small, extra tall. They are very long and I rolled up the hem a bit. I love the length! Very heavy fabric and well made. I love them!”
“I purchased these pants twice for my son. He is very tall and thin and these pants work perfect. He was 30/36 and how is 32/38. I’ll keep buying them until he stops growing!”
“I have made a couple purchases from American Tall in recent weeks. Both times the products I received were excellent quality and delivered in a timely fashion.”
“I returned a pair of courds that I wish came in a lighter color. When I saw the "Free Returns", I thought I would take a chance on them because I could always return it for free. I didn't know that you actually do have to pay when you return items.”
“Two of my items were a size small; I got medium tall rather than large tall. Trying to understand the sleeve lengths and body size etc is a challenge. My choices cant be returned so it was wasted money but now I know the right size.”
We're sorry you've had difficulty finding the right size, thanks for the feedback. If you ever need assistance, please contact our Fit Experts for a size recommendation.
“I wasn't to sure on wide leg jeans, but I have to say they are comfortable and worn alot, I may need a second pair. :)
They run big, high waisted in sizes down and need to size down again if I get a second pair.”
“Love the fit of the products. This is the only company I have found where tall actually means tall!
I would like them to freshen up the designs along the lines of Cobalt & Carbon or Fehrety styles.
Keep up the good work!”
“None of the clothes fit even though we followed their measuring guidelines. Returns are supposed to be free & easy, but that is not quite true. One of the clothes was not returnable ($45 lost). The other 2 items didn't have an option for an exchange in the same style so we had to return & pay a fee. There are no stores for us to try on the clothes & find the correct size. I am done with American Tall & it was a bad experience.”
We're very sorry for your experience, thanks for the feedback. If you choose to use our pre-paid label a $9 fee is deducted as per our return policy. If you would like to avoid this fee you're always welcome to return for store credit or exchange which is completely free. Additionally, we recommend signing up through email to be notified when the size comes back in stock! If you have any questions, feel free to contact our customer experience team!
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