“Pretty disappointed in my second order. The first tee i ordered was great. I got a black medium tall crew tee. The tee fit good so I made a second purchase of the same exact shirt but this time I ordered a large instead of medium & I got a completely different shirt. The large shirt had different stitching, faded & shrunk pretty bad after the first wash. The medium shirt tag says made in Bangladesh & the large shirt tag says made in china. Im pretty disappointed that I ordered the same exact shirt just 1 size apart but get 2 completely different shirts.”
We greatly appreciate your feedback, it will be forwarded to our concerned team! Our products are updated seasonally based on customer feedback and evolving trends which may result in slight differences in fabric, sizing, or cut compared to older styles. However, we remain dedicated to maintaining the quality of our products. We’re sorry if these updates didn’t meet your expectations and appreciate your input as we continue to improve!
We're so sorry to hear that! Thank you for your feedback, we'll share it with our design team. Please contact our customer experience team if you have any questions.
“I buy from American Tall because my 15 yr old son is 6'6" and thin. Generally if shirts or pants are long enough then they are too baggy elsewhere. The slim cut and tall fits him beautifully and make him look lean.”
“I just happened to find this site when looking for a pair of pants. saw the clearance - then saw these pants and for my budget they were affordable so I bought them knowing they couldn't be returned. I could have purchased a 12, but with winter coming I figured easier to take them in than try to add. Perfect. super comfy. a little bigger than I'm used to, but nothing I can't live with.”
“I am so happy with your products. I have always struggled with being too tall for a typical tall inseam.
I'm a 35 but I always seem to struggle with making 34 work although being a tad too short and 36 being too long for me when I wear a lot of flat heels or low heeled shoes. Your pants are just right.”
“Everything have gotten from American Tall has been wonderful. All has been as described and washes beautifully. Thank you! I will definitely order from them again.”
“Last year I bought my son the 34/38 pants so when those became a little snug I ordered the 36/38. The size difference is unbelievable. They are so long they cover his feet and the waist falls right off. Had to return entire order”
“Pants are a hit or miss on sizing. Many of their designed seam to be designed for tall and skinny. So when they size up they don’t take in consideration curves.”
“Ordered these jeans for my 6’4” hubby with a 34” pant leg measurement. He prefers a littlelooser, comfortable fit in his thighs, yet a pair that will “stay up” without the use of a belt. He immediately took a liking to these jeans commenting on the quality material and fit.”
“The package was delivered to a business and I didnt initally realize the address mistake. Contacting your customer service was like trying to find a needle in a haystack”
We're sorry to hear you had trouble reaching us. Our AI Assistant is designed to help with common questions and can connect you with a live agent during business hours or create an email ticket when needed. I can see that a member of our team was able to assist you, and we hope they were able to help resolve your concerns. Thank you for sharing your feedback.
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