We're sorry you aren't completely happy with the fit and fabric of the item, thanks for the feedback. Please feel free to contact our customer experience team if you ever have questions.
“Purchased the fleece lined pants as I’ve recently moved from California to Kansas and they are the warmest and most comfortable pair of pants/leggings/sweats. I am 6’ 190 lbs and wear a size XL/XT and buy almost all my pants from American Tall due to the quality!”
“I'm 6' 3" and everything fit true to size with the extra length option the way to go. Sleeve and pant lengthes were just right. I no longer have to compromise with rolled up sleeves and pants a tad short. The shirt and pants were well made. A shout out to American Tall for expanding my wardrobe when other merchants were no longer offering extra tall items. I am now a.loyal customer.”
“It's very hard finding nice stylish clothes mainly pants due to me having a 37 inseam. I'm thankful I have found several items on this site. I'm pleased with the fit with all of the items I have purchased so far. The clothes really compliment my figure. I would love to see more waffle pants in more colors.”
“I had to order two sizes because I wasn’t sure of the right size for my grandson and I wanted to have the correct one for Christmas. I was afraid if I waited to confirm the correct size, it wouldn’t be available. I was disappointed to hear you weren’t taking phone calls when I called to see what my options were. Basically I returned the incorrect size but was charged a $9.00 fee.”
“My family LOVES items that are finally long enough. Having a 6ft 8in husband, it has always been hard to find items to fit. Thank you!
I am not happy that you advertise free returns when I'm being charged for shipping.”
We're sorry you're disappointed in our returns policy. If you choose to use our pre-paid label a $9 fee is deducted as per our return policy. If you would like to avoid this fee you're always welcome to return for store credit or exchange which is completely free. If you ever have questions, please don't hesitate getting in contact with our customer experience team!
“I’m very happy with the athletic pants and tops I purchased. The length is amazing and I don’t feel like Pinocchio in clothes that are too short. I only wish I would’ve sized down. I was so happy I took the tags off before they bagged out. I’ll order another pair and size down. ❤️American Tall!”
We're very sorry you're disappointed! Our customer experience team has been in contact with you via email, and we hope their assistance has helped! Feel free to contact us if you have any questions.
“I'm so glad that there is a company like American Tail for us tall women and men. I have to buy almost all my trousers and joggers here. I find that the quality has changed a lot since I first started shopping at American Tall years ago. It is hard to replace the original pieces I bought and expect the same quality. But I guess that happens as companies need to grow and adapt.”
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