“After 1 laundering on cold the fabric pilled. One pant length is 2 inches long than the other on arrival. Free shipping… cost me $86.00. I did not approve charges. Received a bill from UPS that I had to pay.”
“American Tall has changed my life because it is so hard for me to find sleeves that are long enough for me. Not all the products are perfect for me, but a few of the classics, such as long-sleeved t’s, are great.”
“Cloths are great but received a $200 bill from the UPS Shipping company for the clothes coming from Canada into the United States. That really kills the free shipping aspect from American Tall.”
We're sincerely sorry for your experience. In the first week of February, the U.S. government introduced new tariffs resulting in extreme duties and brokerage fees. We have been working with UPS to get the billing sorted, however, they should not be sending you the invoice. Someone from our team has reached out to assist you with this issue.
“Finally, a place I can shop that actually fits! I am thrilled with American Tall! Finding clothes that truly work for my proportions has always been a challenge, especially when it comes to sleeves and pant length.
At 5'10", I have incredibly long arms for my height, which usually means long sleeves are never actually long enough—but not here! I finally have a place where I can buy long sleeves that don’t stop awkwardly short at my wrists. And the pants? While they do run a little long on me, I'd much rather have that than ones that barely reach my ankles. I order a Small Tall, and the fit is fantastic—comfortable, stylish, and made for my body type.
If you’re tall and struggle to find clothes that fit properly, I highly recommend giving American Tall a try. It’s a game-changer!”
“Nicely styled athletic jacket. I took the advice of previous reviewers to size down. I usually wear XL but ordered the L, the fit is perfect. I would love another color(s).”
“I have now bought 5 pairs of sport pants. Fits my 16 year old son that is 6 ft 5 in tall perfect.
Much better quality then even expensive branded sweats”
We're sorry that you aren't completely happy with the fit of the jeans. Thank you for your feedback, we'll pass it along to our design team. Feel free to contact our customer experience team if you have any questions!
“Two weeks after my order was delivered, I received an invoice from UPS for US Customs Duties, Brokerage Charges and other Government Charges. Those charges totalled more than the amount of my order.”
We're sincerely sorry for your experience. In the first week of February, the U.S. government introduced new tariffs resulting in extreme duties and brokerage fees. We have been working with UPS to get the billing sorted, however, they should not be sending you the invoice. We can see that you've been working with our team, and they have had the charges rebilled to our account. Please let our team know if you have any further questions.
“I love the clothes but especially the sweatpants and fleece pants. They hold up very well and last for a very long time due to the quality of the pants and will continue buying from this company for years to come.”
“I had a slight issue with getting my purchase across the border, it got held up for tariffs. UPS sent me a bill, but the great team at American Tall went in to action right away. I would highly recommend shopping with the team!”
“Not a five because quality is a little lower than we would like but beggars can’t be choosers! Thankful to be able to get sweatpants that fit my tall and skinny husband and sons.”
“You saved my life for a tall mexican girl Who always have trouble finding clothes of my size and always had to travel to usa to buy, now I can order directly to my home. Love it!”
“Finally clothes that fit and great customer service! I've been very impressed with the selection and quality of the clothes, very happy to have found American Tall!”
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