“Unfortunately, I did not understand something was a final sale and the fact that it felt ridiculous that it didn't fit right at all and somehow it's my fault, I agree I should pay for shipping maybe but you should not have clothes that expensive and not be able to return them.
I won't be shopping here again that's for sure and I'm 6'1 and have four other women that are over 6 ft and five other family members that are over 6'5 that really could have used your website but I'll be looking elsewhere”
We're truly sorry to hear that the High Rise Wide Leg Flat Front Chinos for Tall Women in White didn't work out as expected. We encourage our customers reach out to our team for sizing guidance, especially on final sale items since they are not eligible for returns or exchanges. We can see that a member of our team has already assisted you, and we hope their support was helpful. If you have any additional questions or need further assistance, please don't hesitate to reach out.
“Finally! Actual tall pants! These are actually as advertised. So many times places advertise tall clothes and they still aren’t long enough. The fabric quality is great. The cut and style of the pants are awesome. Order arrived in decent time.”
“Pros: I liked that these were mostly cotton. Tall people need to not be poisoned by microplastics too.
Cons: They got a hole in the leg after only being washed twice! And I've had them for barely a month. They're SO thin, the fabric is gossimer almost like nylons. It shoes your underwear and everything about your body right through them and mine weren't even tight and they did that, they were so loose that they floated over my body.”
Thank you for taking the time to share your feedback! We’re very sorry to hear about the hole that developed after washing—that’s definitely not the experience we want for our customers. I can see that a member of our team has already assisted with a resolution. If you have any further questions or concerns, please don’t hesitate to reach out—we’re always happy to help.
We’re sorry to hear about your experience. Please reach out to our Customer Experience team with your concerns, and we’ll be happy to review this further with you.
“Disappointed. Both pants were way too long for me. I thought maybe the length would shorten in the wash/dryer, but it just made them super tight, but still long. 5’9” seems to be the length that’s too tall for regular pants, but too short for tall pants.”
We're sorry to hear that the pants were fitting too long! Our items are designed with minimal shrinkage to help maintain the length our customers appreciate. Since everyone’s body measurements and fit preferences can vary, we recommend reviewing the garment inseam details listed on the product page under “Size & Fit” to help ensure the best possible fit for you! Feel free to reach out if you have any questions!
“Great wicking tee shirts. Wonderful outdoor chair….that fits. Why has AT stopped making their AT Performance wicking tees. Please start producing them again. I’ll but 20 2XLT’s”
“Easy ordering, prompt shipping. Well-made and nice looking fabric. Unfortunately, the "modern" fit was way too tapered in the body for this old former LLBean customer.”
English
Français
