“I have ordered many items from American Tall, including, shorts, shirts & pants and all have fit perfectly and have been good values.
I am a fan and continue to spread the word.
My sons are 6’6” & 6’8” and they will be ordering soon!”
“All of my pants are from American Tall. I’m 6’7” and wear 36x36. The last few orders, the sizes have been off. My last order was of three pair of Tralvers, which generally for me well. The fit was something like 36x40. I had a tailor hem them but they just do not fit right, and it cost $59 for the service.”
We're very sorry you're disappointed! Our customer experience team has reached out through email, and we hope their assistance has helped! Feel free to contact us if you have any questions.
We're very sorry you're disappointed! It looks like our customer experience team has reached out and provided a resolution. Feel free to contact us if you ever have questions!
“These pants fit perfectly. Even after being washed and dried. At 6'7" I have trouble finding pants that fit properly. I was so pleased with these that I ordered a second pair in tan.”
“The clothes are nice. I just wish they were a little more feminine, most tall shops end up making clothes for tall women that make us look old and like we have no style, just really nothing that's really feminine and shows our curves. Definitely nothing sexy! I actually ended up sending everything back that I ordered except for one pair of pants that I love.”
“I’ve been purchasing clothing from American Tall for a number of years now…maybe since 2019? Quality seems to be there! No real issues there. But sizing is terrible!
I have ordered and reordered the same shirts (same style, color, size) and the fit is completely different from one to another. One shirts arms are way too long, one’s sleeves are bigger than the other shirts, neck is too large, etc.
I’ve seen similar reviews online so I know this isn’t just me. This seems to have gotten worse over the years.
On top of that the order/processing/return timelines are really slow, given what consumers expect these days. If I order something and end up having to exchange an item (which is about 75% of the time with AT) it has been up to 1 month in some cases before I receive the product that fits, after placing the original order. Part of that’s on me getting the return back in the mail, but I usually do that within a day or two of receiving an order.
I really like the styles you provide and the fact these clothes actually fit tall people is great. But you need to work on the sizing consistency and expediency of order processing and shipping. It’s enough of an issue that American Tall is not my first choice to order from anymore, when I have choice to order tall sizes elsewhere.
Hope this feedback is helpful. Looking forward to being a continued customer.”
We're very sorry that you've had difficulty with our sizing and shipping processes. Thank you for the feedback, it is greatly appreciated and will be forwarded to our teams.
If you ever have issues or delays with your orders/items/returns, we recommend reaching out to our customer experience team immediately. We would like to make sure you're provided with a quick and easy resolution to any problem you're facing!
“Love the quality, fit, and look. I’m either a medium or large for most items. Was looking for comfortable things to wear daily, especially as I recover from surgery. Everything has been great for that. I wish I could afford a few more items even, hopefully soon.”
“I love americantall.com and am in the process of replacing my entire wardrobe with clothing that finally fits! The quality and comfort are outstanding. The website is easy to use and customer service was great when I made a mistake with an order.”
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