“I bought 3 pairs of pants. One didn’t fit and I planned to return them. The second fit and is really well made. I’m happy with them. The third fit for the first 30 minutes I wore it to work. After that they were extremely stretched out and I looked dumpy all day long. I CANNOT RETURN THEM, since they were worn & laundered (even though I think it’s a design issue.) Because of that policy, I won’t be shopping here any longer. There are plenty of options for tall, professional women so I’ll move on the a store with a better return policy.”
We're very sorry to hear this, thank you for your valuable feedback. Unfortunately, once an item has been worn and laundered we're unable to accept any returns/exchanges as per our policy. We recommend getting in contact with our customer experience team if you're ever having issues with your items, so we can help provide you with a quick and easy resolution!
We're very sorry that you're disappointed in our return policy. If you ever want to provide feedback or suggestions, you can use this link! This way, we can be sure your information is passed along to the right team: https://americantall.ada.support/chat/?greeting=6153497937b9c167b27734ff
We're sorry to hear the jeans are too small, thanks for the feedback. If you'd ever like a size recommendation, please feel free to contact our Fit Experts, they're happy to offer suggestions!
“Ordered a suit jacket, dress shirt, and dress pants for my tall son, and all fit perfectly and are great quality. Honestly don't know what I'd do without American Tall! We have a tall, skinny son and normal clothing stores don't carry anything in his size.”
“I buy the shirts because they fit well, but I’ve frequently been disappointed with quality. After a few washes, little micro-sized holes begin to develop on the front of the shirt. I’ve also noticed that the fitted shirts lose their shape over time. I like the product, but I’d prefer to see better quality for the price.”
We're very sorry that you've had difficulty with our items. If there is any specific issue you are facing, we recommend contacting our customer experience team so they can assist you. You may do this through our website: https://americantall-gen.ada.support/chat/
We're very sorry to hear this. Someone from our customer experience team has reached out by email to look into this for you, however we haven't received a response back. We'd love to help resolve this for you!
“I co parent with my son in law. I purchased the leggings and blouse for my grand daughter Best purchase ever. She’s 6’1. Trying to find pants for her height and blouses that cover her torso has been a challenge. Clothes fit the crotch area perfect. Lenght perfect, blouse was perfect lenght. The quality was good. These products really helped her spirit as well. We found a place to shop for her clothes. I would recommend American Tall for anyone experiencing with the same issues”
“This denim skirt is the perfect length and fit for my daughter, who is 5’10” tall. Her twin sister is 6’ 0 and finding American Tall has been the best thing ever for finding nice quality clothes that fit well!”
We're very sorry to hear this. It looks like someone from our customer experience team is assisting you with this. Please let them know if you have questions!
“Clothes typically are poorer quality for the procein terms of fit and how long they last. I’ve been looking for tall+fit clothes forever and continue to try new options from AmericanTall. Never quite satisfied, except for the traveler stretch pants. They crushed it with those. We’ll see how long it lasts! I feel like the pant sizes are always either too big or too small around the waist and belly to crotch area. Polo’s don’t seem to hold up after a few washes (color washes out and colors get folded.”
We're very sorry to hear the material isn't what you were expecting, thank you for your feedback. Please feel free to contact our customer experience team if you ever have questions or suggestions of products you may prefer.
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