“It's very hard finding nice stylish clothes mainly pants due to me having a 37 inseam. I'm thankful I have found several items on this site. I'm pleased with the fit with all of the items I have purchased so far. The clothes really compliment my figure. I would love to see more waffle pants in more colors.”
“I had to order two sizes because I wasn’t sure of the right size for my grandson and I wanted to have the correct one for Christmas. I was afraid if I waited to confirm the correct size, it wouldn’t be available. I was disappointed to hear you weren’t taking phone calls when I called to see what my options were. Basically I returned the incorrect size but was charged a $9.00 fee.”
“My family LOVES items that are finally long enough. Having a 6ft 8in husband, it has always been hard to find items to fit. Thank you!
I am not happy that you advertise free returns when I'm being charged for shipping.”
We're sorry you're disappointed in our returns policy. If you choose to use our pre-paid label a $9 fee is deducted as per our return policy. If you would like to avoid this fee you're always welcome to return for store credit or exchange which is completely free. If you ever have questions, please don't hesitate getting in contact with our customer experience team!
“I’m very happy with the athletic pants and tops I purchased. The length is amazing and I don’t feel like Pinocchio in clothes that are too short. I only wish I would’ve sized down. I was so happy I took the tags off before they bagged out. I’ll order another pair and size down. ❤️American Tall!”
We're very sorry you're disappointed! Our customer experience team has been in contact with you via email, and we hope their assistance has helped! Feel free to contact us if you have any questions.
“I'm so glad that there is a company like American Tail for us tall women and men. I have to buy almost all my trousers and joggers here. I find that the quality has changed a lot since I first started shopping at American Tall years ago. It is hard to replace the original pieces I bought and expect the same quality. But I guess that happens as companies need to grow and adapt.”
“Fits perfectly!! Sleeves are long enough!! Teared up a little bit!!! But mostly that little card that y’all pack in that says “we wish we could be there with you”? I did cry, that was the sweetest thing. Thank you for what you’re doing for us”
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