“They would be great pants but the sizing was completely off! I got rid of the packaging before I tried them fully and now I can’t return them. That’s really unfortunate.”
We're very sorry you're disappointed! Our customer experience team has reached out through email, and we hope their assistance has helped! Feel free to contact us if you have any questions.
“I am a tall by keg length but not by rise. I wish rise both front and back were listed as part of product description. When clothing industry decided all pants should be 30” it left people like me in the cold. Most tall clothing the ruse is to annoyingly long, so I end up with the choice of wearing pants that are too short or with a rise that is uncomfortably to long. I know I can’t be the only human falling into this no man’s land.”
We're so sorry to hear that! Thank you for your feedback, we'll share it with our design team. Please contact our customer experience team if you have any questions.
If you ever want to provide feedback or suggestions, you can use this link! This way, we can be sure your information is passed along to the right team: https://americantall.ada.support/chat/?greeting=6153497937b9c167b27734ff
“I purchased a pair of pants for my 16-year-old son who is tall and very slender. I don’t think he’s had a pair of pants that fit him properly since he was nine years old. I found the American tall website and ordered him a pair of jeans, and they look so much Better than the things he’s had to wear over the years. I was very pleased and will definitely be using the site again.”
We're so sorry to hear that! If you ever have issues with your items, we recommend reaching out to our customer experience team immediately. We would like to make sure you're provided with a quick and easy resolution.
“I absolutely love the length and style of what I’ve purchased from American tall. It’s so exciting to have pajama pants and dress pants and sweat pants that are all long enough for me. Overall I’ve had a great experience with American Tall. A few of the items could stand to be made with better material that holds up better after washing. But most of the items have been fantastic.”
“I'm happy to be able to get clothes that are long enough in the leg and arms. I find sizing a bit erratic...and, I think they are usually geared to younger, more lithe bodies than my senior's body. But, I'm happy to try things and it's great there are free returns! Simplifies things when they don't fit.”
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