We're sorry! We can see that a member of our team previously reached out regarding this matter, however, we haven't heard back from you. If you still need assistance, please feel free to contact our team and we'll be happy to review the situation and work with you to find a resolution. We look forward to hearing from you!
“American Tall is the perfect find for my growing 6 feet tall teenaged son. The length of their clothing is perfect for my son. They also offer styles that my son loves.”
“Company is awesome because it's super easy to return for a better fit or refund. The clothing is exceptional. The price is not expensive considering the good quality. Thank you”
“My son has super long legs, has a small waist and only wears black sweats, so it has been challenging to find clothing that checks all the boxes. These pants did the trick! He finds them comfy and a good length. Will be back for more.”
“American tall has a responsive customer service unit. I love the fact that they care enough to make clothes for tall people and that would have gotten them a 5 points review from me but I choose to stick with 3 because it’s frustrating when an item that should be 34 inches in length comes back short and we keep going back and forth or quality of material falls short compared to the cost. I think they need to look into these areas.”
Thank you for taking the time to share your feedback. We're glad to hear you've had positive experience with our Customer Experience team! Feedback like yours is incredibly valuable, and we appreciate you highlighting these areas for improvement. We'll be sure to share your comments with the appropriate teams!
“My daughter introduced me to American Tall two years ago. I have purchased several items and have been unequivocally pleased with every purchase. The material quality is excellent and washes and wears very well. Where have you been all my life? I'd like you to find a way to make a lighter-weight denim jean for women.”
“Pretty disappointed in my second order. The first tee i ordered was great. I got a black medium tall crew tee. The tee fit good so I made a second purchase of the same exact shirt but this time I ordered a large instead of medium & I got a completely different shirt. The large shirt had different stitching, faded & shrunk pretty bad after the first wash. The medium shirt tag says made in Bangladesh & the large shirt tag says made in china. Im pretty disappointed that I ordered the same exact shirt just 1 size apart but get 2 completely different shirts.”
We greatly appreciate your feedback, it will be forwarded to our concerned team! Our products are updated seasonally based on customer feedback and evolving trends which may result in slight differences in fabric, sizing, or cut compared to older styles. However, we remain dedicated to maintaining the quality of our products. We’re sorry if these updates didn’t meet your expectations and appreciate your input as we continue to improve!
We're so sorry to hear that! Thank you for your feedback, we'll share it with our design team. Please contact our customer experience team if you have any questions.
“I buy from American Tall because my 15 yr old son is 6'6" and thin. Generally if shirts or pants are long enough then they are too baggy elsewhere. The slim cut and tall fits him beautifully and make him look lean.”
“I just happened to find this site when looking for a pair of pants. saw the clearance - then saw these pants and for my budget they were affordable so I bought them knowing they couldn't be returned. I could have purchased a 12, but with winter coming I figured easier to take them in than try to add. Perfect. super comfy. a little bigger than I'm used to, but nothing I can't live with.”
“I am so happy with your products. I have always struggled with being too tall for a typical tall inseam.
I'm a 35 but I always seem to struggle with making 34 work although being a tad too short and 36 being too long for me when I wear a lot of flat heels or low heeled shoes. Your pants are just right.”
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