“Love that this website is designed for us long limbed but have been beyond disappointed in the company’s shipping. Ive ordered several times and the shipping is long however I ordered 3 items Dec 5 and still did not have them all by 12/25.. I receive items out of the country faster than American tall. When I tried to contact customer service they said they were not taking telephone calls, and the chat-bot did not offer a solution. I wanted to cancel the orders and get a refund but did not receive any offers to solve the problem.”
We're very sorry for your experience with us, your feedback is valuable and will be forwarded to our concerned teams. Our AI Assistant is helpful for commonly asked questions, however, is ready to pass you off to a live agent (within working hours) or create an email ticket if prompted. Please let our team know if you ever need assistance.
“Love this sweater. I'm 6'9" with wide shoulders so, like many of you, it's very tough to find nice clothing. This sweater looks and feels great. I've gotten tons of compliments.”
“Disappointed with my leggings. The material was what I was looking for mainly cotton but they were way too long. I am 5’10” and the Tall size was too long. I called and they don’t have anything that starts at 32” inseam. I am stuck with a credit & hoping I can find something to purchase.”
“I ordered three items. Two of the three I kept. Fit and quality were great. The flannel shirt was returned because it was really small. Waiting for my store credit to shop again.”
“I purchased these pants for my son, who is 6'4". He wanted pants that have a soft, smooth, slick, stretchy material. He absolutely loves these pants that fit him perfectly.”
“Overall a great company. Sizing seems to have varied from previous orders on recent orders placed which is dissapointing. It makes me hesitant for future orders.”
“All my Christmas gifts from American Tall to "both" my daughters and their families were "Great Hits" !!! Ranges in age start at 11, to 14, 15, 17 , both daughters in their early/mid 40's and Son-n-law (oldest daighter's husband). Everyone loved and appreciated the colors, fit and quality of their new 2026 clothing. Thank you very, very MUCH !!! Cynthia Allen, Olathe, Kansas”
“I am so happy I found American Tall. My 16 year old son is already 6'7" and it is hard to find tall slim pants. These fit perfect and are great quality. He loves them. I will be buying from you again!”
“I love having these cotton bottoms.
BUT, I'm forever needing to pull them up, whether wearing large or extra large.
The waist area needs to be more secure, not narrower, but more secure.
Can you do this?”
We're sorry the waistband has been giving you issues, thanks for sharing. If you ever want to provide feedback or suggestions, you can use this link! This way, we can be sure your information is passed along to the right team: https://americantall.ada.support/chat/?greeting=6153497937b9c167b27734ff
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