“Your claim of Free Delivery is a joke. You charged my credit card for $72 upon purchase and then the package came COD at a price of $82.72. What is this the 1970s? Who even knew there still was COD? Essentially, I paid more than double for the merchandise. You have NO customer service. There is NO phone number to be found anywhere on your site. Essentially, there is NO one to talk with to resolve this situation.”
We're sincerely sorry for your experience. In the first week of February, the U.S. government introduced new tariffs, which were unexpectedly applied to shipments already in transit. We have been working with UPS to get the billing sorted, however, they shouldn't have sent you the invoice. If you can please contact our team, they will work with UPS to have the charges billed to our account. You can get into contact with our team here: https://americantall.ada.support/chat/
We're very sorry that you're disappointed in our Final Sale Policy. If you'd ever like to learn more about our Return Policies we recommend checking out our Help Center: https://americantall.zendesk.com/hc/en-us
“Product is excellant, although I have bought a few pairs of the same style - Harper 29/35, and this last pair I purchased is 2" longer than the previous ones. Please help me fix this issue without having to go to a Tailor.
Thanks.”
“Love American Tall. Now I can shop and know I can find my size. No more searching and searching for closthes and hoping that the size I find might fit.”
“My Grandson loved the way they fit and the material was as comfortable and textured as described. I have ordered multiple items from American Tall and have been very satisfied with every purchase. Looking forward to the suit jacket ordered 5 Stars for sure for a 6’3” 135 # teenager.”
“I love American Tall! They offer true tall pants, tops, and everything in between. I appreciate that they allow you to exchange if a size doesn't fit. A happy (tall) shopper - for me and my husband.”
“These are a perfect fit and so very
comfortable. It's so hard to find pants that are long enough and tops with sleeves that actually reach my wrists. Stores have sections for petite women, regular size and plus size. Tall women have to order online and return or order several sizes to get the right fit. Then pay for postage for the order and/or returns. Thank you for your choices and free returns.”
“I'm so pleased as a new customer, at 6'5" and a lifetime of too short of pants, sleeves and torso clothes its nice to find a high quality clothing company that fits me so well that people compliment the way it looks. Again the quality is as important and you deliver on all aspects! Thank you.”
“Thank you American Tall! At 5’8” on on the shorter side of your spectrum, but I can never find ‘normal’ pants that fit in the rise and length. You nailed it!”
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