Amplifon Reviews

Name: Amplifon
Rating: 3.03

3.0 Rating 265 Reviews

49 %

of reviewers recommend Amplifon

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3.0

Based on 265 reviews

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amplifon Moonee Ponds provides professional and efficient hearing services to the area. Audiologist, Rachel, is kind, patient and thorough in providing hearing services to my elderly husband. My husband is grateful for the improved hearing. Receptionist, Natalie, is friendly and most helpful. Amplifon has an invaluable team and I strongly recommend Amplifon Moonee Ponds to anyone who requires its services.”

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Posted 1 year ago

“I have bought a device of Rs. 65,000 for my mother. After using 5 months, facing problem in device and handed over the device to the shop from where I have bought. Now it has been 20 days taking follow ups. Nothing is shorted.”

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Posted 1 year ago

“Staff in mysore office is pathetic. All three employees are such unprofessional and argues. This is the second time I'm purchasing in a year for my dad My personal experience is bitter..Heard there is a good hearing clinic near Sayajirao road..I regret my decision. Have informed the seniors last time..but their behaviours not changed. Instead threatened saying go wherever you want to go and report. Pls check the office CCTV footage 12/8/230 Time:4.30 to 4.50pm”

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Posted 1 year ago

“Amplifying annoying and a disgraceful Company who harass people if you don’t Buy of them. Went to the Bendigo office to try hearing aids and when told the price I said no. That was two years ago and I receive calls from Amplifon at least twice a week about hearing aids. I have asked politely to be removed from there call list and yes that last 5days and now there calling again, even after threats of legal action they still persist. Don’t go near them they are Rogues overpriced and obviously after consultation have been advised by specialist that I don’t require hearing aids I have just got of the phone or Leanne from amplifon at 1410hrs on the 11/08;23 who assured me over phones both personal and mobile will be deleted from there call list. I hardly believe this will happen but we will see. Do yourself a favor avoid them like the plague. Hard enough”

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Posted 1 year ago

“One word - "shambles"”

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Posted 1 year ago

“An absolute waste of space when it comes to after service, on the plus side it made me look around and I found Phonak which looks like the original hearing aid identical except for the name which you can get all spare moulds and other spares from online. Phonak app is better than amplifon with more adjustments you can make for your hearing. I sent a message to amplifon through the app over three months ago, still no reply, nobody is ever at the local branch either. Don't need them and will not recommend amplifon.”

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Posted 1 year ago

“I hate my hearing aids! The left is hard to install and falls out. It is also uncomfortable. I am not even sure that they have improved my hearing. I have had them since March 2023 and am thinking of asking for my money back.”

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Posted 1 year ago

“The after care service in Tunbridge Wells is simply not available . Having waited ages for an appointment I’ve been told today that my appointment for today has been cancelled as the audiologist is off sick . Surely they need to send a replacement audiologist .? We shouldn’t all have to wait for him to get better. It’s a disgraceful way to run a business . After care with hearing aids is so important . It’s simply not there with Amplifon Tunbridge Wells. Better to go to a bigger company or the NHS. Really disappointed.”

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Posted 1 year ago

“I went to Top Ryde NSW Amplifon branch for hearing aids. Their audiologist Anjali Joseph helped me to choose the best and most suitable hearing aid for me. Anjali is really an angel. She is kind, accurate, fast, polite, very patient, and conscientious. I appreciate her and I hope Amplifon appreciates her too. I recommend everybody Amplifon especially the Top Ryde City Shopping Centre Branch.”

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Posted 1 year ago

“Amplifon India Pvt Ltd is incompetent to render timely services to their clients and don't pay attention to resolving consumer complaints. The staff has the audacity to cut the call in between and resort to faking solutions. Will never recommend for their services and products.”

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Posted 1 year ago

“Hi I need to add to this. Had hearing problems as a child, eventually, my family, in my early 50s. Got me to Amplifon. Best thing I can honestly say I did . However, after x3 audiologists , a fabulous receptionist, they are now sending hearing aid repairs to Spain 💁‍♀️. It’s taking me 2 days short of a 5 week wait. Shocking after service. Won’t get my next from thete , already looking else where .!”

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Posted 1 year ago

“I wrote a polite email asking for help to clean my hearing aids. No response whatsoever.. After service shocking. I have been in hospital and not able to get to the shop. I am also extremely elderly. JPT”

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Posted 1 year ago

“At this stage, I am extremely happy with the service and fitting of a new ReSound hearing aid. Joseph, at Mt Barker, Sth Australia, was very considerate and fitted me with the most comfortable hearing aid that I have had. However I was not impressed with a new audiologist, from the next room, who burst into my consultation, with Joseph, without apology, to have questions on how to deal with his project. He was rude. I will continue with Amplifon if I am accorded the civility and professionalism extended by Joseph and receptionist, Heather. They were exemplary.”

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Posted 1 year ago

“There was no service after l purchased my hear aids l went into the Frankston office to pick up new filters and ear pieces and they could not help because they were out stock l was told to call in in a couple of weeks so l stopped using them quic K toget the money no f service rip of wouldn't recommend you to anyone thanks a lot”

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Posted 2 years ago

“They don't answer their phone, referrals don't answer phone or return voice mails, Amplifon Case Mgmt never called back. Wasted three weeks.”

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Posted 2 years ago

“The problems start from the first day after having being advised to buy AY364-DRW BELTONE. Endless problems of transceiver failure after only a few months and intermittent on/off failure that to this day I experience with these devices. The staff at Amplifon very very helpful and polite during the initial 2-year warranty, but this all changed when my problems continued, having replaced 4 transceivers (€50 for the replacement), apart from having to send in the whole device in several times and having to wait 2 to 3 weeks for the repair, and not being above to hear well without it. I was then told that I needed to buy new devices, “as the old ones were no longer appropriate.” This of course I was never told when I initially made my purchase. I felt that I could not afford new replacement devices - “that were better” as I was told.What seemed strange to me was that Amplifon could not make adjustments to my current hearing devices to improve what hearing quality when I realised that my hearing was worsening. In fact, after asking Amplifon staff why adjustments could not be made to my devices they became very cold and incorporative when they realised I did not want to purchase new ones. Their whole strategy is in my opinion, is to drive people in my predicament to purchase new hearing aids after the 2-year warranty was over and use all the mishaps in between to force this through. I did go to another Amplifon dealer, but there too, they started insisting I purchase new devices and gradually started becoming less helpful. In concluding, it was a mistake to shop at Amplifon, even though they were initially polite and helpful, as what is sold is substandard and note worth the money I spent.”

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Posted 2 years ago

“I recently visited the Amplifon office in Niagara Falls, ON and had a very pleasant experience. I was tested by Kathy Folino and she was very pleasant and professional throughout the testing. She inquired about my work history and due to my work in woodworking shops she suggested that we apply for Worker's Compensation and it was approved. She was very helpful with the setup of my hearing aids and I'm very happy with my improved hearing. Thank you.”

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Posted 2 years ago

“Amplifon certainly hasn’t made me happy. Worst set of hearing aids I have ever had. I believe the hearing aid and the company Amplifon are very dogged. My advice....stay away from them.”

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Posted 2 years ago

“The old company was great, you are just fail after fail after fail, sent emails, no response, rang and asked for a callback, promised this would come from management,nothing.A disgrace in a very competative market.”

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Posted 2 years ago

“The sound quality is terrible. I went from Oticon to this brand as recommended by my ENT and it was a terrible mistake. Sound is not clear, no matter how you adjust.”

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Posted 2 years ago

Amplifon is rated 3.0 based on 265 reviews