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Anchor Vans Reviews

4.4 Rating 202 Reviews
92 %
of reviewers recommend Anchor Vans
4.4
Based on 202 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Read Anchor Vans Reviews
Visit Website

Phone:

01189710230

Email:

website.enquiries@anchorvans.co.uk

Location:

Anchor Vans A4 Bath Rd Padworth Reading,
Berkshire
Reading
RG7 5JF

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Anonymous
Anonymous  // 01/01/2019
Overall I was satisfied with the purchase of my new van and part exchange. Couple of issues which I had to phone in to resolve but these were completed to my satisfaction and Steve was helpful in this process. I would recommend anchor vans to others.
Helpful Report
(Steve Margetts) - Posted 9 years ago
I found my dealings with Steve Margetts very good from start to finish. from taking my initial phone call on an evening (very surprised anyone actually answered), answering all of my questions during the course of the sale to completion of van delivery to my door. the van has proved to be everything as very accurately described on the web site would highly recommend this company Paul Howarth
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(Steve Margetts) - Posted 9 years ago
a swift sale from start to finish , a very cheerful chap , would certainly recommend company to others ,
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(Stan Downey) - Posted 9 years ago
Perfect service all round I am going to recommend you to my friends thanks a lot Frederick gibbons
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(Steve Margetts) - Posted 9 years ago
Lovely salesman, really helpful but very dissapointed at the van issues which I had. Although it was fixed quickly, to discover my van was dangerous to drive only when I had driven it home and back with my children on board is nothing less than shocking
Helpful Report
(Wayne Garnham) - Posted 9 years ago
No hard sell, just necessary information. Would have been rated very good if I had more details on a gearbox issue that was apparently tackled in the workshop. Also I changed delivery date at short notice and it wasnt regarded as a problem Over all satisfied with the quality of vehicle preparation also. Pretty painless experience Thank you
Helpful Report
(Michael Doidge) - Posted 9 years ago
Steve Gladwin has been brilliant, he codnt have done more to help. not the first time I've bought from Anchor, unfortunately I had a few issues with the first vehicle but there was always somebody at the end if the phone and they couldn't have done more to help
Helpful Report
(Stephen Gladwin) - Posted 9 years ago
Stans the man who sales vans ! He's always been very fair and caring
Helpful Report
(Stan Downey) - Posted 9 years ago
First class service from start to finish; got me a great truck - delivered to Scotland - no fuss no bother. I would certainly recommend Anchor vans as an excellent professional company. J.New landscapes
Helpful Report
(Stephen Gladwin) - Posted 9 years ago
We came back to Anchor vans following the purchase of a previous van, We were looking for something similar and all was as it said it was and hassle free so thank you, good to have good customer service
Helpful Report
(Michael Doidge) - Posted 9 years ago
Going into get buy van Al ok just the after sale lets it down a bit I had a few issue with van which you guys sorted but I was the one that had todo the communicating with the service team as I got know email response from sale man but other then that Al good
Helpful Report
(Wayne Garnham) - Posted 9 years ago
Good Afternoon, Steve was extremely helpful and a pleasure to deal with. You will now be my first port of call when we need another van. Many thanks, Charlie Hancock.
Helpful Report
(Stephen Gladwin) - Posted 9 years ago
I contacted Anchor vans and spoke to Wayne who was very helpful. Viewed vehicle and the result was I purchased said vehicle. Wayne was as I said very helpful and professional and everything ran very smoothly. Very pleased with my van and the service Wayne gave.
Helpful Report
(Wayne Garnham) - Posted 9 years ago
Easy to deal with. Van was tidy and arrived in the condition it was described as. Very friendly and efficient service. Would definitely buy from Anchor Vans again.
Helpful Report
(Stephen Gladwin) - Posted 9 years ago
stan said he would remove ply-bulk head,he didnt, van came with dangerous slippy foot wells (even after many washes my feet slip of the pedals), first day of rain foot well had water in as rubber door seal was not fixed, tried silicon but doesnt work so have to dry out after rain. there is a discrepancy with the mileage from 1 mot to the following one which some how is lower,am trying to find out if it has been clocked, (hope not) yours alex elliott ford connect la06 mlf
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(Stan Downey) - Posted 9 years ago
Plenty of choice of Vans to see at Anchor Van Centre. Spec sheets are very informative. All vans are stored in their makes and models, so makes it much easier to assess which van is most suitable. We purchased 2 vans and they arrived serviced, superclean and ready to drive. These vans were delivered to us which made a great service all round.
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(Carl Brookes) - Posted 9 years ago
Second time we have dealt with Steven, great customer service, a really nice helpful guy. First rate vans and fantastic service. Thanks!
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(Stephen Gladwin) - Posted 9 years ago
Stan could not have been more helpful and guided us through the whole process of purchasing the van. He put himself out to make sure that everything was checked and that the van was fully roadworthy. We do feel, however, that Stan was let down by the mechanics as we had to return the van immediately because it was emitting clouds of black smoke on acceleration. This was sorted out promptly however by putting in new air and oil filters. Stan is a very enthusiastic member of staff and we had complete confidence in him. The purchase was a pain free experience as far as Stan was concerned and would recommend his service to anyone!!!
Helpful Report
(Stan Downey) - Posted 9 years ago
Went over things as a matter of fact as its what they do day in and day out, to the customer its a mine field and would be nicer to go over things better, also even though the van went through a PDI once home found 2 faults, 1 a bulb out, might have gone on the way home but did not use them, the other the rear parking sensors were faulty, but now been driving it for a while they do seam to have settled down.
Helpful Report
(Stan Downey) - Posted 9 years ago
Couldn't be happier with the service received. Very prompt and efficient. Stephen Gladwin was particularly friendly and helpful, making my online purchase experience enjoyable. I highly recommend Anchor Vans.
Helpful Report
(Stephen Gladwin) - Posted 9 years ago
Anchor Vans is rated 4.4 based on 202 reviews