Annah Hariri Reviews

Name: Annah Hariri
Rating: 1.06

1.1 Rating 680 Reviews

1 %

of reviewers recommend Annah Hariri

Company Reviews

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Metrics

1.1

Based on 680 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 3%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+905416924955

Email:

feyza@annahariri.com

Location:

Turkey, ,

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I waited for over a month for two orders I made, one day apart I believe. I messaged them several times, all of which they sent the same generic respond of an apology and blame it on Muslim holiday why they’ve been so back up. They were not clear as to how longer it would take, or when they’d finally ship my order. I then finally asked for a full refund, to which then I no longer record a response. I sent the request several times, still no response. I don’t have a response or update or my clothes or a refund. There no customer service number to communicate with. But I do have it all i my email for proof.”

Helpful Report

Posted 3 years ago

“I ordered 4 dresses in two different orereds in August 2020 now it's one year complete. Didn't receive any dress.they didn't reply to my e.mails. I once comment fb page they blocked me.i paid with my debit card so it's easy for them to do a fraud . I still have my recites.”

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Posted 3 years ago

“SCAM!!!!!!!!!I ordered Sep 2020, 3 dresses and never received them.”

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Posted 3 years ago

“My order was since May 2020 which was more than 1 year ago. They have put the order "fulfilled" on the website but nothing had been received. The customer service, Duygu, had also confirmed that no shipment was made to me yet. I don't understand why they have to indicate order "fulfilled"? Are they also cheating the authorities in Turkey? Or cheating their auditors to show that goods had been delivered because money was sent to them??? This is scandalous and outrageous especially since the company had sent out an Islamic image. I am so ashamed as a Muslim. When I emailed for a refund, I don't receive any reply. If my email asks about the status of my order, I do receive a reply but it does not provide any answer to solve my order. This is so frustrating. If they are overwhelmed due to the pandemic, they should stop taking orders from their website! But orders still continue despite having so many complaints of backlogs/non-delivery. This company even have the guts to take Eid orders. This shows they are not overwhelmed, but just want to cheat as many customers as possible and giving the pandemic as a reason.”

Helpful Report

Posted 3 years ago

“We have ordered a couple of dresses back in June 2020, and only received 1 dress out of four so we submitted a refund. After we submitted a refund request to Duygu Benli who was responding to our emails, now doesn't reply at all. Duygu Benli lied to us and now ignoring us, as we were told by Duygu that the refund will be processed 15-25 days from that day, and it has been around 10 months, no updates or anything. Bottom line is they are just using Covid and charity helping Syrians in Turkey as an excuse, as if they are doing charity, they don't know that in Islam you have to do a good deed with sincere intention, not stealing people's money and giving it to charity. Most of the reviews on this business are true, they are not refunding to most of the people, providing any updates, or replying to any emails. My orders were as below: 1. Haven't received anything from Invoice Number: US82478 2. missing dress from Invoice Number: US72701, we haven’t received the Baroque Modest Set - US10 / Pink. They do not reply to any of our emails, but send us an email everyday about the sales they are having. The marketing team is working at their best potential, but the refunding team and customer support are sleeping, bunch of theives, I can rest assured that they will not enjoy a dime of our money, because thieves never do Alhamdolelah.”

Helpful Report

Posted 3 years ago

“I bought 4 dresses in April 2020, all fully paid for. I received one dress in October 2020. It is now August 2021 and I have still not received 3 dresses. 2 of the dresses that I have not received are for my little girls who have now outgrown the sizes bought and Annah Hariri is not responding to emails to process a refund. Very poor service!”

Helpful Report

Posted 3 years ago

“I bought 2 dresses 1st Jun 2020, only received 1 dress and the remaining outstanding order never fulfill.”

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Posted 3 years ago

“Never got my order. They ignored my emails. Very disappointed”

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Posted 3 years ago

“Tota scam! I ordered several dresses worth £900 last year in April. And after several complaints, emails, phone calls most of which were not even answered I, I received those blasted dresses in totally wrong small sizes THIS YEAR in April. After whole 1 year. And nobody is listening! No one from this scam company is answering my emails and phone calls. My hard earned £900 went down the drain. I hope Annah Hariri is able to take all this money into her grave to try buy forgiveness from God. Which ofcourse she can't get for scamming His people.”

Helpful Report

Posted 3 years ago

“Ordered 6 dresses back in March 2020. Still nothing received, over a year later. They customer service keep giving false promises each time, but they have essentially taken my money. What's scary is they are still sending out emails and offers to order when they can't fulfil other orders!!! Just look at the social media page, Annah Hariri has blocked comments as there are multiple people in the same position. Any positive reviews you read on this site or others are likely planted by the company. Do not buy from them, spare yourself the trouble, they are fraudsters!”

Helpful Report

Posted 3 years ago

“I ordered a eid dress in 2020 and still didn’t receive it. I have emailed every month and still no dress I’m done I can’t exhausted myself with Annan Hariri may allah show her the right path.”

Helpful Report

Posted 3 years ago

“No dresses, no refund for my order. When told them that am going to expose them they started paying attention and now they said we are closed until August ! Am not able any more to comment om their Facebook, coz people keep complaining. Annah hariri you should have some respect to yourself before others.”

Helpful Report

Posted 3 years ago

“Placed my orders US54781 and US50490 (totaling $450 USD) end of Feburary 2020 and March 2020, respectively. I was receiving responses to my emails in January 2021 when I asked for an update. They said they need more time and I responded that i would give them until end of June 2021 to either send my orders or just refund me because I've simply waited too long. On June 2021 I asked for my orders to be canceled and refunded. Since then I have sent over 5 emails requesting cancelation of my orders and no one has gotten back to me. To date i have spent roughly $1500 USD on Annah Hariri's dresses, so to be treated like this as a loyal customer is absolutely shameful!”

Helpful Report

Posted 3 years ago

“I wish there were no star at all. They don't even deserve one star for not only failing to fulfill the order, but also falsifying the status online. I would have felt less FRUSTRATED if they refunded me my $147 USD. Almost a year. Never received the order, nor did I receive a refund. Unblievable people.”

Helpful Report

Posted 3 years ago

“I ordered 2 dresses, the shipping was fine. I received my order in 3 weeks. However the dresses were not at all what I expected. Quality of the dresses was not good as you would expect from such an expensive brand. I will never order from here again.”

Helpful Report

Posted 3 years ago

“Customer service is very bad never return msg and also I ordered since July 3rd never got my dress . Don’t order from them it’s a rip off”

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Posted 3 years ago

“They took my money and didn't send any dresses and they don't reply my e mails”

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Posted 3 years ago

“I ordered about $500 canadian dollars worth of dresses from Annah Hariri in the beginning of the 2020 and now we are in July of 2021 and I have sent her numerous amounts of Emails and calls to get a full refund and still nobody has got back to me on my refund.”

Helpful Report

Posted 3 years ago

“Took our money for 6 dresses and asked us to be patient then stopped replying... about a year ago...”

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Posted 3 years ago

“Did not receive all the items in my order. It's been over a year. They don't reply to.emails and tbry blicked me on Facebook”

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Posted 3 years ago

Annah Hariri is rated 1.1 based on 680 reviews