Annah Hariri Reviews

Name: Annah Hariri
Rating: 1.06

1.1 Rating 680 Reviews

1 %

of reviewers recommend Annah Hariri

Company Reviews

Questions

Metrics

1.1

Based on 680 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 3%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+905416924955

Email:

feyza@annahariri.com

Location:

Turkey, ,

Write Your review

Tell us how Annah Hariri made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed an order 8 months ago and the company has not fulfilled it. They will not respond to emails and will not refund my money. This company is a fraud.”

Helpful Report

Posted 3 years ago

“Scam, Scam, Scam. you will get a generic dress that cost them 10 dollars. even if you pay for 10 dresses.”

Helpful Report

Posted 3 years ago

“I have placed my order in March of 2020 and only received one dress. I have emailed multiple times along with calling all numbers listed on the site. No response to my frustration or acknowledgment of receiving the request. Please do NOT waste your hard earn money on this company.”

Helpful Report

Posted 3 years ago

“First off, if I could give negative stars, I would. Honestly, please beware of buying anything from Annah Hariri. I placed two orders in July of 2020 just in time to be 'shipped and arrived' in a month. Today is April 28th, 2021, and I have yet to receive any package I have ordered (which was just one simple dress and another matching outfit set), a refund OR EVEN SIMPLY AN UPDATE ON WHAT'S HAPPENING! I have contacted the company several times, I have tried calling them, but it does not seem to work?? I have also emailed them at least four times now, each time two months apart, and they either reply that it is 'still in the works' or that 'COVID has delayed their productions and shipped.' That was understandable at first when COVID was at its peak, but it has been almost a year now; they have taken $350.00 of my money and won't even reply to some of my emails. This is so disappointing because I was extremely excited about what I ordered, and these were supposed to be my Eid outfits. I emailed them on September 16th, 2020, after placing my order on July 8th, 2020. I asked what was happening with my order and that I understood Eid might have caused them to be very busy, and this was their reply word for word: "We are a slow fashion factory which is not have stock and work your item from the beginning to the finish. Slow Fashion / Fair trade is the movement of designing, creating, and buying garments for quality and longevity. It encourages slower production schedules, fair wages, lower carbon footprints, and (ideally) zero waste. We do our best to keep our tailors and workers alike to keep them safe from Covid - 19 too. In that regard, your order is in our tailoring department and as soon as your item is ready to be shipped, you will receive an automated email with tracking information." This reply was on September 17th, 2020. At this point, this is ridiculous. Honestly, I think I have just been scammed for $350, and I'm incredibly frustrated.”

Helpful Report

Posted 3 years ago

“I placed an order for 3 items with them in October 2020 (US95305) and it had been around 7 months now and still I have not received it. I tried calling them on all their telephone numbers in different countries but they are not picking up! I tried emailing them as well, they are either not responsive or they respond promising me to ship my items asap. But here I am without my items and I have been waiting for too long to the extent that I lost my opportunity to claim the money back through Paybal as the payment had been made since more than 180days. I even asked them to process a refund to me yet they are ignoring my request. This is so annoying and frustrating. They keep on saying that they ship within 15-30 days but this is not true.”

Helpful Report

Posted 3 years ago

“I should’ve read the customers review on google before buying anything from them. I ordered two items and waited for almost a year and still got nothing. Never again!!!!”

Helpful Report

Posted 3 years ago

“Doesn’t deserve any star. They are scammers Watch out and do not order. I ordered last year and never delivered. Nice posting on Insta account but nothing true.....”

Helpful Report

Posted 3 years ago

“Like other customers have reviewed I too made a purchase in September 2020 and have not received it to date.. it is now April 2021. I too am h able to reach any of the numbers are are disconnected and one rings through. This is just unacceptable customer service. They took the costs out immediately why not fulfil their obligations and send people their orders. Absolutely disappointed.. I was asked to be patient as due to COVID they have had some delays this was in January some 5 months after making the purchase. This is patience overload. Respectfully either refund my monies or get my order out to me ASAP”

Helpful Report

Posted 3 years ago

Helpful Report

Posted 3 years ago

“This is a scam I ordered 2 dresses and never received it's being more than 9 months they don't even respond to the email and if ur unable to deliver y are u taking orders.”

Helpful Report

Posted 3 years ago

“Lier, cheater can't believe that lady gave 5 stars and said they are not scam! 1y I'm waiting, more than 1000 are on fb "AH unsatisfied customers page" She cancelled bad com on insta and fb, blocked people....haram...I don't think she knows the meaning of that word....muslimah?I'm laughing”

Helpful Report

Posted 3 years ago

“Terrible Terrible Terrible! I am super disappointed about my orders. It was a waste of money, time, and efforts. My orders were never recieved. Noone wants to give me answers. It is unfortunate that companies like that exist!”

Helpful Report

Posted 3 years ago

“I would rate -5 but that wasn't an option. I order in OCT 2020 and still have not received the order. My order number is US95200. I DONT WANT THE ORDER ANYMORE, just I need a refund. Reaching custiner service for the website is harder than reaching the President of a country. It literally is Fort Knox. I have emailed a dozen times, I have called the contact numbers that are inactive. I have talked with the customer chat button and no reply after I explained the whole situation. THE WORST SERVICE OF ALL TIME. Please please process my refund as I do not need nor want the products anymore. This is extremely disappointing that the company that looks so beautiful turns out to be so untrustworthy. Also, PLEASE TRAIN YOUR EMPLOYEES to RESPOND to your customers. I am not even asking for them to be nice, JUST RESPOND!!!”

Helpful Report

Posted 3 years ago

“I would like to post this for anyone trying to order from Annah Hariri....I made an order on August 12, 2020 and have yet to receive any information about the status of my order. Everytime I email them I get thr exact same response and nothing. I have asked for my money back and they have not addressed the issue. I'm posting images of all the emails between me and them for thr last 8 months. At one point when I demanded a reply from them or I will post the emails online I found that they blocked me from all their social media and I am not able to comment on anything they have. So now I am finding more creative ways of doing this!!! I have given them more than enough time to solve this problem and all they do is ignore. The funny thing is they are advertising that you can place your order now and get it by Eid...so I'm confused as to why my order isn't bring shipped nor am I getting my money back.”

Helpful Report

Posted 3 years ago

“I have a similar bad experience 😭 I placed for several dresses in October 2020. Requested for refund in January 2021. Then the company’s System put remarks that my order has been fulfilled. No more response through email and text messages till today 21 April. I tried calling the Singapore office number and could not even get through. I even wrote to PayPal but they said that they cannot help at all. I am sad that I may never get my money back. You are taking a risk if shop at their website.”

Helpful Report

Posted 3 years ago

“Scammers Scammers Made my order last year and never received or replied to my email. They will ask about your order Number and nothing after that. Today, was shocked, Received email promotion from them. Remove me. Shame Shame....”

Helpful Report

Posted 3 years ago

“A scam is what this company is. I ordered my items over a year ago and still nothing has been delivered. They always give people excuses and now they’ve blocked me on social media and won’t reply to my emails. I wish I never ordered from them. Disgusting!”

Helpful Report

Posted 3 years ago

“shame on you annah hariri, very bad services. 8 month already, i'm order on Aug, but untill now (Apr21) still not receive my dress and no reply. i comment at their fb and they blocked me.”

Helpful Report

Posted 3 years ago

“O stars Shame on you Anna Harri My orders was promised since last Eid now I am told my orders is not in their system I was Told by My José that he will personally look into my orders And then a few days ago I received a email saying that They hope Mr ( cannot remember His name ) was able to resolve my queries I never EVER RECEIVED A EMAIL FROM THE PERSON THEY MENTIONED AND LISTEN TO THIS I WAS TOLD THEY WERE USING A DIFFERENT MACHINE AND CLEANER AND ALL PAST ORDERS WILL BE LOOKED INTO SO WHY IS SHE STILL SENDING ME ADDS TO BUY NEW CLOTHES!!!! If you guys fear ALLAH DO THE. RIGHT THING GIVE PPL THEIR. REFUND AMEEN STOP THE PRETENCE REMEMBER WE ALL HAVE TO GIVE ACCOUNTS FOR OUR ACTIONS”

Helpful Report

Posted 3 years ago

“Just like everyone else’s experience they have not sent my items and I purchased them back in 10/2020. Do not order from them”

Helpful Report

Posted 3 years ago

Annah Hariri is rated 1.1 based on 680 reviews