Anstel Brands Reviews

Name: Anstel Brands
Address: 36 Sunline Drive, Truganina, Victoria
Rating: 4.76

4.8 Rating 407 Reviews

93 %

of reviewers recommend Anstel Brands

4.8

Based on 407 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Anstel Brands:

Here at Anstel we're parents too! So we get it that parenting is a big thing - huge in fact, and no one said it was going to be easy. But it doesn't need to be unnecessarily difficult.

We make it our job to help new mums & dads take joy in their parenting experience. We deliver this through smart, safe & innovative products, backed by first-class customer service.

Our hand-picked product range is sourced from all corners of the globe, but they focus on one thing: providing purposeful innovation and meaningful value to your new-found life as a young parent.

Find joy in the everyday.

#joyfulparenting

Visit Website

Phone:

+61 3 9131 6545

Email:

info@anstel.com.au

Write Your review

Tell us how Anstel Brands made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

Helpful Report

(Anstel) - Posted 3 years ago

“Great customer service. Sorted out my issue straight away.”

Helpful Report

Posted 3 years ago

“Can’t complain.”

Helpful Report

Posted 3 years ago

“Bought a cot which was advertised as $50 for shipping. Got an email a few days later saying that is was actually $150 for shipping. Otherwise everything went smoothly, product arrived quickly, was of high quality.”

Helpful Report

Posted 3 years ago

Hi Sophie, Thanks for your review! We always try to do our best for those who shop on our webstore but in this circumstance, shipping a cot to Perth WA from Melbourne flat packed on a pallet (to prevent transport damage) to a residential address for $50.00 is not viable on a clearance product. (Kidsmill Intense Cot) As a resolution, we even subsidized 30% of the cost on this occasion or otherwise offered to cancel the order and refund. We have a policy (see below link) on our website supporting this situation that buyers need to be aware of and are always happy to offer a shipping quote upfront if needed. https://anstel.com.au/policies/shipping-policy#:~:text=exceptional%20situations Anstel Brands Team x

Posted 3 years ago

“Quick delivery, always responsive to email questions.”

Helpful Report

Posted 3 years ago

“Just what I needed (which I couldn’t get elsewhere). Fast & efficient service. Will definitely use again.”

Helpful Report

Posted 3 years ago

“Great service thx”

Helpful Report

Posted 3 years ago

“Quick dispatch after purchase. Mattress is great quality”

Helpful Report

Posted 3 years ago

“All good good guys of”

Helpful Report

Posted 3 years ago

“Hayden was very helpful and the order arrived quickly. Definitely will buy from Amstel again.”

Helpful Report

Posted 3 years ago

“Extremely helpful and will shop again.”

Helpful Report

Posted 3 years ago

“So fast delivery.”

Helpful Report

Posted 3 years ago

“My order came quickly and there were no hassles putting it together. I use the chair in my speech pathology clinic and is super easy to adjust for all of my clients.”

Helpful Report

Posted 3 years ago

“Good service what I asked for, would of been good to be able to by just one wheel”

Helpful Report

Posted 3 years ago

“First time shopping with Anstel, great communication and prompt shipping. Order arrived in NZ in a very timely manner.”

Helpful Report

Posted 3 years ago

“Good quality and fast shipping and great Customer service even on Messenger, as I wanted to change my postal address and it very easy 💗”

Helpful Report

Posted 3 years ago

“Extremely quick shipping! Super happy customer :)”

Helpful Report

Posted 3 years ago

“Great Brands and Products!!”

Helpful Report

Posted 3 years ago

“Very helpful”

Helpful Report

Posted 3 years ago

“Great communication. Answered my questions and provided guidance in a timely manner. Very happy customer. Thank you”

Helpful Report

Posted 3 years ago

Anstel Brands is rated 4.8 based on 407 reviews