Anstel Brands Reviews

Name: Anstel Brands
Address: 36 Sunline Drive, Truganina, Victoria
Rating: 4.76

4.8 Rating 404 Reviews

93 %

of reviewers recommend Anstel Brands

4.8

Based on 404 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Anstel Brands:

Here at Anstel we're parents too! So we get it that parenting is a big thing - huge in fact, and no one said it was going to be easy. But it doesn't need to be unnecessarily difficult.

We make it our job to help new mums & dads take joy in their parenting experience. We deliver this through smart, safe & innovative products, backed by first-class customer service.

Our hand-picked product range is sourced from all corners of the globe, but they focus on one thing: providing purposeful innovation and meaningful value to your new-found life as a young parent.

Find joy in the everyday.

#joyfulparenting

Visit Website

Phone:

+61 3 9131 6545

Email:

info@anstel.com.au

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Anstel Brands 4 star review on 8th October 2024

Aldrich

Anstel Brands 5 star review on 5th July 2024

Bec B

Anstel Brands 5 star review on 1st June 2024

Jenny B

Anstel Brands 2 star review on 28th March 2024

Victoria S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a cot which was advertised as $50 for shipping. Got an email a few days later saying that is was actually $150 for shipping. Otherwise everything went smoothly, product arrived quickly, was of high quality.”

Helpful Report

Posted 3 years ago

Hi Sophie, Thanks for your review! We always try to do our best for those who shop on our webstore but in this circumstance, shipping a cot to Perth WA from Melbourne flat packed on a pallet (to prevent transport damage) to a residential address for $50.00 is not viable on a clearance product. (Kidsmill Intense Cot) As a resolution, we even subsidized 30% of the cost on this occasion or otherwise offered to cancel the order and refund. We have a policy (see below link) on our website supporting this situation that buyers need to be aware of and are always happy to offer a shipping quote upfront if needed. https://anstel.com.au/policies/shipping-policy#:~:text=exceptional%20situations Anstel Brands Team x

Posted 3 years ago

“Quick delivery, always responsive to email questions.”

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Posted 3 years ago

“Just what I needed (which I couldn’t get elsewhere). Fast & efficient service. Will definitely use again.”

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Posted 3 years ago

“Great service thx”

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Posted 3 years ago

“Quick dispatch after purchase. Mattress is great quality”

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Posted 3 years ago

“All good good guys of”

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Posted 3 years ago

“Hayden was very helpful and the order arrived quickly. Definitely will buy from Amstel again.”

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Posted 3 years ago

“Extremely helpful and will shop again.”

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Posted 3 years ago

“So fast delivery.”

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Posted 3 years ago

“My order came quickly and there were no hassles putting it together. I use the chair in my speech pathology clinic and is super easy to adjust for all of my clients.”

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Posted 3 years ago

“Good service what I asked for, would of been good to be able to by just one wheel”

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Posted 3 years ago

“First time shopping with Anstel, great communication and prompt shipping. Order arrived in NZ in a very timely manner.”

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Posted 3 years ago

“Good quality and fast shipping and great Customer service even on Messenger, as I wanted to change my postal address and it very easy 💗”

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Posted 3 years ago

“Extremely quick shipping! Super happy customer :)”

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Posted 3 years ago

“Great Brands and Products!!”

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Posted 3 years ago

“Very helpful”

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Posted 3 years ago

“Great communication. Answered my questions and provided guidance in a timely manner. Very happy customer. Thank you”

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Posted 3 years ago

“Great product, very happy with our custom mattress. Customer care we’re very helpful and responsive. Once measurements were sent through product took about 10 day to arrive. Very good experience”

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Posted 3 years ago

“Product was perfect 👍🏾”

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Posted 3 years ago

“We bought the Kidsmill Up! High Chair and safe to say we are beyond impressed. The shipping was quick and Anstel team kept us posted about our order which I highly value and appreciate as a customer. We were able to put it together without much trouble, all the various extra attachments came with their respective manuals. It fits our aesthetics beautifully and sits well in our dining area. We love that it has a removable tray and a tray top, as well as wheels for convenience. Comes with cushions, 5point adjustable harness and has a built in adjustable leg support (an actually flexible leg support placing the ankles at 90 degrees at all times) We struggled to find a high chair that sits within our budget and is approved by professionals all around. This one ticks all those boxes and is so sleek and beautiful. Love our purchase and experience with Anstel brands”

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Posted 3 years ago

Anstel Brands is rated 4.8 based on 404 reviews