Answering Legal Reviews

Name: Answering Legal
Address: 120, Lake Avenue South Suite 12,, Nesconset
Rating: 4.84

4.8 Rating 230 Reviews

96 %

of reviewers recommend Answering Legal

Company Reviews

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4.8

Based on 230 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

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“good service with two qualifications: (1) every few months they call back wanting to increase the rates and most recently claiming the right to bill for overages if I don't call back by a deadline; (2) calls are forwarded before I have a chance to answer.”

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Posted 3 years ago

“Very professional organization. Good first impression and face for your business.”

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Posted 3 years ago

“Great Service. It allows me to work from anywhere. 24 Hour bilingual answering service. Highly recommend it!”

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Posted 3 years ago

“dependable, courteous and efficient.”

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Posted 3 years ago

“The staff was very friendly and professional. The service was beneficial to my business as they always handled the calls with care and took accurate information. I would definitely recommend this service for attorneys. Thank you Answering Legal.”

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Posted 3 years ago

“I have used there service for about 3 years. Highly recommend. They deliver messages directly to your phone and email. Receptionists are professional and answer calls - even from the jail - very important for me as I practice criminal defense.”

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Posted 3 years ago

“Answering Legal does a great job answering our phones when the office is closed or my staff is unable to answer the phone.”

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Posted 3 years ago

“I am reassured now knowing that my calls are being answered every time with professionalism. They keep the clients happy and always get the basic information that I need in order to follow up efficiently. I will never go back to my old model of handling calls.”

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Posted 3 years ago

“Hiring Answering Legal was without question one of the best business decisions our law firm has made. Our clients often compliment us on how wonderful and professional the receptionist was. Additionally, The Answer Legal team does an OUTSTANDING job transcribing messages and connecting incoming calls... You won't regret hiring this company!”

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Posted 3 years ago

“Very satisfied with the service, and any issues that arise are addressed promptly. I would recommend them highly.”

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Posted 3 years ago

“I really enjoyed working with answering legal and the departure was only due to us growing in taking on new staff Debbie and Rob were always there to answer my questions and assist me however they could”

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Posted 3 years ago

“I have been using Answering Legal for over a year now, and I am happy with the professional and responsive team who answer my calls.”

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Posted 3 years ago

“I have been a client of Answering Legal since it's start-up many years ago. I could not be happier with the service they provide. Calls are answered by courteous staff; new business and court related phone calls are patched through immediately; and the peace of mind of knowing that I will never miss an important call or be interrupted constantly by the telephone is well worth the cost of the service. I have recommended Answering Legal to my colleagues and will continue to do so.”

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Posted 3 years ago

“The team at Answering Legal really provide a great alternative to having an in-house receptionist. I practice in Miami, so bi-lingual reception is a MUST. Answering Legal promised they will always have someone bi-lingual answer my calls, and they have kept their promise.”

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Posted 3 years ago

“Excellent service!”

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Posted 3 years ago

“Answering legal provides a critical service for my firm. Potential clients need to be able to reach me twenty-four (24) hours a day and Answering Legal allows them to do so.”

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Posted 3 years ago

“24 hour answering service that just does lawyers. Smart niche. Imagine someone having to answer for a plumbing service and then the next call is someone seeking a lawyer. Much easier to just handle lawyers. Anyway they are competitively priced and the quality of service is good. Several clients said they did not realize it was an answering service. On occasion a client did not like the answering service but it could be the client is so difficult, not the service. Anyway I am happy with the service and would recommend it especially to small firms like mine.”

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Posted 3 years ago

“I could not have grown my business without Answering Legal's assistance. I rely on them every minute of everyday to manage call flows and their ability to take calls in multiple languages has helped enormously to grow into segments I wouldn't otherwise have been able to reach. The management is great. I really do appreciate everything they have done for me over the past five or so years of using their service.”

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Posted 3 years ago

“The fantastic young women who answer the phones are always pleasant and well spoken. Frequently my callers tell me how nice my office assistant is. So glad I found this service. I have used them for many years now. It is especially great for solo practitioners.”

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Posted 3 years ago

“They do a fantastic job answering for lawyers. Thank you.”

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Posted 3 years ago

Answering Legal is rated 4.8 based on 230 reviews