“I am disabled and the lift broke to the gym making it hard for me to access. Staff continually told me the lift was about to be fixed, so I continued my membership. I was offered one month of free access as compensation. Yet, this went on for over 7 months, so I tried to cancel and explained the situation but was told I'd have to pay another month despite not being able to access the facility. I was threatened with debt collectors if I did not pay. A huge waste of money for me and really dissapointing way for a gym to treat people with disabilities.
From reviews others seem to have had similar bad experiences - seems a lack of any moral decency.”
“Dirty ,equipment broken all the time,horrible custumer service,when they overcharge you,the refuse to refund ,they try to keep the money…
Atay away from it…
Jose filho”
