Apple Reviews

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"I had an extremely disappointing and unethical experience at the Apple Store Dubai Mall. My USA iPhone 14 Pro started having issues after updating to iOS 18.2.1, including problems with the microphone, display freezing, and touch responsiveness.\r\nCASE ID :102529300239\r\nSince my AppleCare+ warranty was valid until January 31, 2025, I was advised by Apple Support USA to visit the Apple Store in Dubai Mall for a warranty replacement. On January 24, 2025, I received a replacement device, but after checking my service history, I discovered that the original camera had been removed and replaced with a cheap, non-genuine part\u2014without my knowledge or consent!\r\nThis is not just a service issue\u2014this is fraud. Apple promises to use only genuine parts, and I have clear evidence that the part swap was done illegally and without my approval.\r\nThis kind of dishonest action is a violation of customer trust and Apple\u2019s standards. \r\nIf no repair is made or if the device is returned without any repairs being done, the customer should be fully informed, and the device should be either returned to its original condition or repaired properly."

"I had an extremely disappointing and unethical experience at the Apple Store Dubai Mall. My USA iPhone 14 Pro started having issues after updating to iOS 18.2.1, including problems with the microphone, display freezing, and touch responsiveness.\r\nCASE ID :102529300239\r\nSince my AppleCare+ warranty was valid until January 31, 2025, I was advised by Apple Support USA to visit the Apple Store in Dubai Mall for a warranty replacement. On January 24, 2025, I received a replacement device, but after checking my service history, I discovered that the original camera had been removed and replaced with a cheap, non-genuine part\u2014without my knowledge or consent!\r\nThis is not just a service issue\u2014this is fraud. Apple promises to use only genuine parts, and I have clear evidence that the part swap was done illegally and without my approval.\r\nThis kind of dishonest action is a violation of customer trust and Apple\u2019s standards. \r\nIf no repair is made or if the device is returned without any repairs being done, the customer should be fully informed, and the device should be either returned to its original condition or repaired properly."

"The protester from MidwestAudit is a registered child S.O. that comes to this Apple location all of the time. This protester has been seen filming Apple customer's kids at Apple properties from the Midwest suburos to Chicago, and at residential properties during private events. If you see this protester near this Apple location, do NOT call Naperville police! They will not save your child! They do not care. Drive to the next county over and report to any department that is not in Naperville!"