Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 9,465 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 9,465 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Drive who was doing delivery was very aggressive. He tried to punch me and company didn't acknowledge any action taken”

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Posted 1 year ago

“You have taken my money and still cant advise when I will receive my goods.”

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Posted 1 year ago

“Ten days since I purchased a washing machine and not a single word about when I can expect it.”

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Posted 1 year ago

“Got a defective microwave with door issues from day 1. Authorised service centre as advised by Appliance Central didn't accept this model. Been nothing but a headache from day 1. Will be happy for a refund. Lost all interest. Thanks”

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Posted 1 year ago

“Bought and paid for an item the website said was in stock. They claimed it was shipped next day, but 7 days later it still hadn't been sent. Called three different times and got the run around. Asked to cancel the order after 7 days without the item being sent because it wouldn't arrive in time for Mother's Day, they agreed to cancel, but still haven't refunded me 3 days later.”

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Posted 1 year ago

“I cannot write a review, I havent recieve the items yet”

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Posted 1 year ago

“As soon as I open the box my tv remote is faulty and doesn't work. So I informed appliance Central and you referred to speak to Samsung Australia. After in touch with Samsung. I am still waiting for the replacement remote. Almost a month now. They can't do anything and they are out of stock. Such a horrible experience.”

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Posted 1 year ago

“Price matched with lower price but to date still didn’t refund the price difference. Tv is faulty, keep restarts itself. I’m undergoing trouble shooting with TCL support now.”

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Posted 1 year ago

“I have ordered and paid for the product. No communication from Appliance Central regarding my purchase. If there was a zero rating that would be more accurate.”

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Posted 1 year ago

“Hi there I haven’t even seen the purchase I have made. It has not been delivered yet. So I can’t do a review.”

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Posted 1 year ago

“Logged an issue of a missing part upon arrival. Have yet to hear any feedback in over a week.”

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Posted 1 year ago

“I ordered a delonghi essence machine in plenty of time to be able to take on holidays, and after a couple of emails to you, I get informed they haven't got any in stock, I am bitterly disappointed, if you had the decency to let me know earlier I could of cancelled and got another elsewhere,”

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Posted 1 year ago

“Shouldn't advertise stock if you haven't got it.”

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Posted 1 year ago

“Still waiting for the product purchased on 13/04/2023. Whilst I was able to purchase a product that was out of stock, I have not received any update on when I will receive the product.”

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Posted 1 year ago

“Bought the brand new Samsung fridge from appliance central. It was faulty. Called appliance central’s customer service but no positive response at all. Staff told me to follow it up with Samsung. After one week, end up with no fridge and still waiting for my refund from Samsung as fridge is not repairable. As per Samsung policy, it can take 15-20working days for refund. Appliances Central didn’t take any responsibility at all.”

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Posted 1 year ago

“I still haven’t been told when the item I purchased is due for delivery!”

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Posted 1 year ago

“If I could have given a zero star rating I would have. I ordered an LG dryer from the website and was told that delivery would take 6 days, I waited 10 and had to call to ask about the status of the order. I was told that you didn't have stock and that the model was discontinued by LG. If you don't have the item to sell don't put it on your website and don't take peoples money and then offer them another more expensive item as a replacement. Horrible experience! Never again, I would rather pay more somewhere else and have piece of mind.”

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Posted 1 year ago

“Appallingly terrible service. My purchase was 2 weeks ago and as yet I have not received my goods or an update as to expected eta despite my enquiry. Very disappointing. 😞”

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Posted 1 year ago

“The guys damaged the fridge as they were putting it in and didn’t tell me. They also took paint off the wall as they where delivering the fridge. I requested at least a 20% discount for the damage (which is incredibly reasonable) and still haven’t heard back.”

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Posted 1 year ago

“Delivery taking too long”

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Posted 1 year ago

Appliance Central is rated 4.5 based on 9,465 reviews