Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 9,466 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 9,466 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your delivery driver not even eager to wait for 20 min regardless of my wife rushing home to meet the their early delivery time . No follow up on unsuccessful delivery afterwards . Poor shipment arrangement and follow up .”

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Posted 1 year ago

“Have not received my TV as yet. When will it arrive I have been waiting a week. Not happy”

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Posted 1 year ago

“I haven't receieved the appliance yet so please make sure your customer has it before asking for a review!”

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Posted 1 year ago

“Poor service communication and delivery delays ended up with me cancelling the order and buying from someone else who has delivered on time. Waited for hours while i was "the next delivery" that just never showed up and the courier contact they provided never answers the phone calls back or responds to messages. Sorry but would not use this company again. Still waiting for my refund and my order cancellation was confirmed 4 days ago.”

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Posted 1 year ago

“The delivery system in place is ......... 3rd time successful. Best to say nothing if you cannot find anything good to say.”

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Posted 1 year ago

“Still waiting on delivery over 2 weeks in, disapointing and no support”

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Posted 1 year ago

“Worse service ever, email or telephone.”

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Posted 1 year ago

“Tracking did. It work, arrived unannounced. Did not take packaging or old appliance awah”

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Posted 1 year ago

“Still not received yet. I've sent an email asking when I will be receiving it”

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Posted 1 year ago

“after my purchase, the price dropped 50, and my staff is still not shipped till now”

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Posted 1 year ago

“Would give zero if I could. Despite good price appalling delivery and communication. Booked for delivery 2 days in a row with no communication or valid tracking info. Failed to deliver on both days. Hard to get accurate info from stores own call centre. Finally delivered on third attempt after waiting home all days for 3 days. Would not recommend. Go to other reputable retailers with confirmed delivery windows.”

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Posted 1 year ago

“Absolutely terrible! The product arrived with one side hanging off ( see attached pictures). Subsequent communication with Appliance Central resulted in a request that I drive 40kms to the other side of Sydney to exchange the faulty product. My agreement on purchasing was that there was free delivery. Why should I now need to drive 40kms to correct a fault that is not of my doing. A replacement heater should be delivered and, at the same time, the faulty product picked up. A request to Appliance Central to do so has to date met with no response.”

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Posted 1 year ago

“Great prices, fast delivery. Delivery service, however, was substandard with drivers not fulfilling installation or box removal.”

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Posted 1 year ago

“I bought a washing machine with delivery and installation option. Due to poor administration and arrangement of Appliance Central, I have to install the it by my own. I will do buy from Appliance Central anymore.”

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Posted 1 year ago

“Never buy any appliance from them!!!!! I ordered an over $1000 TV here, after purchased, they won’t reply your any questions by email even by calling, and they will charge 20% of the product when you want to get a return!!! VERY Disappointed with their customer service and VERY unhappy purchased experience!!!!! I love to shopping online for everything but NOT RECOMMENDED THEM AT ALL.”

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Posted 1 year ago

“It's unfortunate I have to give them star when really they deserve none. Have been waiting and waiting for the delivery but the company they use doesn't know where the appliance is. Appliance Central didn't lose it but they use this company, therefore they are responsible for it. I would never buy from Appliance Central again unless I was picking up from them.”

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Posted 1 year ago

“搬运人员没有帮我安装排污水管道，这使得我洗完衣服后，污水流到了整个房间！他们不专业的工作给我带来了极大困扰”

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Posted 1 year ago

“They delivered a broken $3000 tv and then ignored my requests to fix it. A complete waste of money and time.”

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Posted 1 year ago

“AS I wrote you before, my order was a 221 L fridge but what I received was 198 L fridge. All the labels on the fridge shows that the capacity is 198 L . I am going to lodge a complaint to NSW fair trade soon cos you are providing false information to attract more customers.”

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Posted 2 years ago

“They said water hose & drainage hose too short & didn’t connect my washing machine, but that’s not true as my husband connected without any extensions!”

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Posted 2 years ago

Appliance Central is rated 4.5 based on 9,466 reviews