Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 9,466 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 9,466 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a clothes dryer which is just what I wanted. However, I am disgusted that your Couriers Refuse to bring goods upstairs! I live in a Unit on the 2nd Floor by myself, I am now 58. It wouldn't matter if I was 18 I could not lift a clothes dryer up two flights of stairs! Courier Delivery means DELIVERY - you bring the goods to the area they are meant to go..NOT dump them in the driveway of a three story Unit block and say Oh well you can take the item upstairs from here. I don't know if this is the particular Courier Company you use but I suggest you find one that DELIVERS Goods correctly to the person and not one like the one you are using that cannot be bothered completing the job!”

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Posted 2 years ago

“the delivery worker open the package of my washing machine without installing and tell me the problem and left. I have submitted a return request”

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Posted 2 years ago

“delivery was a joke!They gave me a delivery window of 8hrs but didnt show up. The re-booked the next day for a morning delivery within 3hrs but showed up 6hrs later in the afternoon. All the call centre had to say about it was do u want to reject the delivery and get refunded? 2days later i saw the product $400 cheaper elsewhere. How i wish i can turn back the clock.”

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Posted 2 years ago

“There are some ice on shelves after 2 days since working, I put the power on after deliver it arround 5 hours as recommended. It's so frustrating.and the door doesn't stick to the body after close the door as it should be, not happy”

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Posted 2 years ago

“Everything from Appliance central was ok until it was delivered, the courier delivered it on a Friday afternoon and I was away and not home, so they left the TV on the front doorstep in full view from the road, lucky for me it was stolen”

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Posted 2 years ago

“Well the courier said that they tried to deliver thursday the sixth of october...they said that they messaged us before....and that they left a sorry note when we wernt home.....but we were home .....there was no text....and no note....i found out as we wondered where it was....so i checked tracking no....and found this out....so no we dont have our tv yet”

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Posted 2 years ago

“Ordered a washing machine when in stock and expected delivery in two days. Except a message one day before delivery notifying they have stock level issue, no other communication until 10 days after. Called up twice and the machine might only be delivered in another week time. I asked for alternative model that can be delivered within the week, and was told have to pay the difference between the currently raised price with my purchase price, not the price difference between the two models. Very unhappy. It's a waste of my time and money due to ApplianceCentral's fault, and there's no compensation at all. Asked to cancel the order and refund, I will source another washing machine from elsewhere.”

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Posted 2 years ago

“I make an order 5days ago, but it is still not shipping out.”

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Posted 2 years ago

“bad af. The worker just go away without the installation”

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Posted 2 years ago

“Saw a great deal and paid, then they cancelled.”

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Posted 2 years ago

“still waiting for the items and no update received >7 days post despatch”

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Posted 2 years ago

“Don’t like coffee machine at all”

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Posted 2 years ago

“worst customer service ever”

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Posted 2 years ago

“DIDN'T RECEIVE THE ITEM. VERY FRUSTRATED.”

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Posted 2 years ago

“Unable to purchase from you as you choose to send with Aramex. Aramex Melbourne have a 1 star rating out of more than 6000 reviews.”

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Posted 2 years ago

“I purchased Samsung frame tv 85 inch at $3850, second day the price dropped to $3760, I sent email to appliance central, if I can get the price adjustment. No one reply me…so disappointed.”

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Posted 2 years ago

“Worst service ever”

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Posted 2 years ago

“I am very unhappy with the company you have chosen to deliver my goods. They received my TV from you at 1:37pm on 24th Aug. They have had my TV sitting in their depot for 7 days. I rang them yesterday 30/10 to ask when they would be sending it on to me, and was told maybe tomorrow or the next day. I am not at all happy with this. Caroline Magee”

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Posted 2 years ago

“Your delivery company left the clearly labeled tv on my doorstep for anyone to steal in an apartment block in full view of other residents and didn’t even ring the doorbell!!! Lucky I thought I heard someone outside and went out to have a look - and saw it was left there - I was livid! You need to change companies, so incredibly irresponsible!!!”

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Posted 2 years ago

“cannot track the parcels , sent me a invalid link”

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Posted 2 years ago

Appliance Central is rated 4.5 based on 9,466 reviews