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Appliance Central Reviews

4.5 Rating 9,465 Reviews
88 %
of reviewers recommend Appliance Central
4.5
Based on 9,465 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Appliance Central Reviews
Still have not received my product.
Helpful Report
Posted 1 year ago
Ordered wrong size tv. Not opened. Told 20% re-stocking fee. Said I would bring back to outlet. Still a charge. TV Samsung frame 50 inch. Came without frame but not mentioned when ordering.
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Posted 1 year ago
item supposedly sent on 8th dec. now one week later and still not received
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Posted 1 year ago
As an online store in this online era you should revise your return policy to be more flexible. When people buy online, this means they didn't actually see the product, the quality, the dimension and whether it is exactly what they are after or not, and just like any other online store you should be able to accept that in some cases people find out that the product is not what they wanted and accept return. I'm not saying that you should pay for the return but at least accept it. And this unopen box policy is ridicules, how would I know if this is what I wanted if I don't open the box? I would understand if you say, unused, undamaged package but unopen is too much. Now I have to keep something that I don't want and doesn't fit me. Thank you!
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Posted 1 year ago
You guys are biggest fraud and liar
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Posted 1 year ago
Sorry, CANT WRITE A REVIEW WHEN I HAVEN'T RECIEVED THE GOODS YET.AFTER A WEEK THE CARRIERS TRACKER DOESN'T SHOW MY ORDER REACHING THE SYDNEY TRANSPORT STORE. THE GOODS ARE STON THE VEHICLE THAT PICKED IT UP FROM YOUR STORE
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Posted 1 year ago
The fact that I haven't received it yet and have no idea as to when I will because you have used a sub par courier has resulted in 1 star
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Posted 1 year ago
I ordered the fridge on black friday, but I have been waiting for the delivery nearly a month. The customer service told me that they needed to wait for the shipment. I am disappointed because I hadn't been told I had to wait the delivery when I ordered the product.
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Posted 1 year ago
Worst experience of my life. Never again dealing with such a useless company. Do not buy from Appliance Central. No delivery -and still no responses - still waiting over a month for delivery.
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Posted 1 year ago
Worst customer service I have ever had, will definitely not be buying from here again.
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Posted 1 year ago
Try using a courier service that doesn't have less than a one star review rating (Couriers Please/Aramax), that ALWAYS has delays and poor tracking information. If I pay you $300 for a product, I expect better service, including a better choice of courier company! Where is my vacuum cleaner??????
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Posted 1 year ago
There is a lower discount on the second day after the arrival of the TV. I bought it at $1420, and the current price is $1248.
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Posted 1 year ago
I still have not received my order
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Posted 1 year ago
I am going to cancel my order as the order has not arrived even after 10 days in transit with allied express couriers
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Posted 1 year ago
Still waiting for delivery ☹️
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Posted 1 year ago
I WILL WRITE A REVIEW WHEN MY ORDER ACTUALLY ARRIVES WHICH HASN'T HAPPENED YET.
Helpful Report
Posted 1 year ago
Ordered the product with a predicted delivery time of 2-5 days even though Appliance Central continue to use their courier who list delays on their website. Tracked it for a week and it appeared not to reach the first depot and now the tracking app lists it as being delayed with no idea of the location and no ETA. Have sent two emails to Appliance Central with no response
Helpful Report
Posted 1 year ago
My refund has not been processed yet, No proper customer service Have to follow up multiple times, Still didnt get response on when I will get my refund
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Posted 1 year ago
Shipped out of Sydney very quickly has arrived in Port Macquarie depot 2 days ago but has not been delivered to my address 35klms away so maybe you need a different delivery firm
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Posted 1 year ago
Haven’t received my purchase yet
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Posted 1 year ago
Appliance Central is rated 4.5 based on 9,465 reviews