Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 9,467 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 9,467 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still awaiting notification of item dispatch. I have had no updates since purchase. Could appliance central please advise?”

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Posted 2 years ago

“Delivery is too slow, I didn’t receive my tv after more than a week, which spoiled my new year fun”

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Posted 2 years ago

“Although the price was competitive, the delivery of the appliance through Aramex courier is very poor. Aramex has not yet delivered my appliance although it was picked up nearly 10 days ago. Very poor delivery service.”

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Posted 2 years ago

“It’s said 3-5 business days. Ordered on 26 Dec, till 4 Jan now. I see no sign of my 65” TV. When I ordered, there is no note saying the product is out of stock. Contact customer service but said need to wait for LG to check. So I have no idea what is the delay? You shouldn’t send me to review before you deliver my purchase.”

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Posted 2 years ago

“Have not received fridge or update yet”

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Posted 2 years ago

“Delivery and installation were offered, and that seemed great given there was no extra charge (although the price was somewhat higher than competitors, it was at least in stock). When I asked the delivery man what was wrong, the man was rude, telling me he was not qualified to take the doors off the fridge, that they don’t touch anything, they just deliver, that he was only a delivery driver. He was then abruptly and rudely ended the conversation and left my 80yr old mother with a fridge in her garage - not so as much as plugged in. I called the company, and was told that the installation service was not a service yet offered to ACT residents. Okay - but don’t go offering services you so t do. It was misleading and this service shouldn’t have appeared as an option unless I had entered an address in an area in which installation is carried out. It would have been completely okay had the service not been offered - I could have planned my day around the delivery. If you don’t have any issues lifting a fridge into your house, go for it. Just don’t go for it if you think they’ll deliver it into your house.”

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Posted 2 years ago

“The product takes so long to arrive and didn’t arrive yet”

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Posted 2 years ago

“Never called me or sent me any message after one week since order. I have called 3 times no information”

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Posted 2 years ago

“Since placing my purchase I am yet to hear from AC even after try to reach out to the Sales Team for an update.”

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Posted 2 years ago

“Not really happy that the microwave has a turntable. The reviews I read said it was an inverter and didn't have a turntable. Checks out that the model you sold is what I paid for, but it must not have been the model I searched for and read up on. 10 more years cleaning a turntable. Yippie”

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Posted 2 years ago

“I am giving this review because of the product I ordered has not arrived. Do not attempt to blame the courier company, you appoint them so you should know that their poor unresponsive service is a reflection not only of them but Appliance Central as well. I would like to cancel my order with you.”

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Posted 2 years ago

“We ordered a specific model and replied YES to receive it last thursday, then late wednesday afternoon, after my wife organised the day off,i received a phone call saying that the model we ordered was damaged and wasnt available for at least 2-3 weeks and would we like a different model. No actual offers of anything specific. Just a different model. We needed our dryer yesterday. And the one we ordered and paid for.”

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Posted 2 years ago

“I received this notice from u last Tuesday 7/12, to date I have not received my order of the SoundBar. Wrote to Allied Express but no reply: Hello, Allied Express have now received your items into our main depot for delivery. Items may need to travel through our branches before delivery, so please allow 1-2 days for this. Drivers will scan out of the depot when items are on their way to you (and we will SMS again at that stage), so please wait for this next notification.”

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Posted 2 years ago

“Hi team, You're sending me feedback and my item has not even arrived... It hasn't even left Sydney after a week...”

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Posted 2 years ago

“Please advise when I can receive the item?”

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Posted 2 years ago

“I was supposed to receive delivery in the morning, waited till noon and got told to call the courier, found the missing delivery truck that decided to change their delivery schedule without telling anyone, when it arrived I only received half my order and no other correspondence. Have attempted to contact customer service three times to try and cancel and ask for a refund for the tv that apparently had not been ordered yet for dispatch, and then was damaged in transit? I'm still yet to hear anything back about this.”

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Posted 2 years ago

“Took a day off work as my washing machine was going to be delivered only to be told that it had been damaged when it was getting ready for dispatch and that the ‘ETA’ was two weeks. That was a week ago and I haven’t heard anything since. Quite frustrating as my washing machine broke so was counting on a quick delivery. If I had known there was only one in stock I would have purchased from elsewhere”

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Posted 2 years ago

“I ordered a vacuum cleaner and still awaiting delivery. At no time when I was making the purchase did I realise how long delivery would take. Once the item status was changed to shipped the tracking now shows "out of area delivery". I don't understand why as my address is in the Sydney metropolitan area. Who knows how long I have to wait. I really need the vacuum as I am trying to sell my house and need to keep it ready for inspections. Still waiting for delivery.”

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Posted 2 years ago

“Very unhappy. I phoned this order through and was assured that you could order this from the supplier then informed me a week later that it has been discontinued so I couldn’t get it and I also then missed out on ordering something else in the Black Friday sales. Not impressed at all.”

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Posted 2 years ago

“horrible delivery experience. I still have not received my order!!”

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Posted 2 years ago

Appliance Central is rated 4.5 based on 9,467 reviews