Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 9,455 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 9,455 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ara.ex attempted delivery once when not ho.e and have not tried since. They are no longer answering my emails and I cannot call them. I have not received the item still. Please refund my money and I will purchase elsewhere. Rob Owens.”

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Posted 8 months ago

“They say they have stock but they usually dont and will take forever to get it, without giving any updates. Very poor experience.”

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Posted 8 months ago

“has anyone gotten back to my email after the appliance was faulty??”

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Posted 8 months ago

“Delivery was fine but after sales service is non existent. Have emailed them twice but have not received a reply. John”

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Posted 8 months ago

“Hi The $525 Yamaha sound system does not at all Stan”

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Posted 8 months ago

“TV Arrived Smashed”

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Posted 8 months ago

“Expected delivery date was 2 weeks ago still have NOT received it. Not happy”

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Posted 8 months ago

“Disappointed. Delayed delivery for my fridge in the last minute and all my frozen food packed out of the old fridge got ruined. I lelf messages in email or phone number and didn't get any response. Not recommended.”

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Posted 9 months ago

“Slow response, havent receive the item i ordered until now (ordered almost 2 weeks ago)”

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Posted 9 months ago

“Terrible service. Appliance was damaged when it arrived (two months after ordering it - it was in back order. I understand that's out of their control). Because it was damaged I am now waiting another 1-2 weeks for a replacement.”

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Posted 9 months ago

“Don't trust these guys. I purchased oven 10/12/23, after lots of texts back and forth about delivery date, I finally locked in 10/01/24, waited all day... no oven. After 6pm was told they dont actually have the oven in stock, this is 1 month after i paid in full for the oven. As at 31/1/24 no oven and I then requested a full refund after going to NSW Fair Trading. Would not trust these guys, looking at reviews they seem to sell stuff that they actually can't deliver. Stay away from them & go to a reputable retailer, its worth paying a bit more to actually receive what you paid for.”

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Posted 9 months ago

“I am still yet to receive my item. The couriers have not been helpful at all. Very disappointed!”

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Posted 9 months ago

“Forgot about my order until I contacted them. It was sent out the next day which is 2 weeks ago. Still haven't received it. Very little communication.”

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Posted 9 months ago

“I have recieved the email link to review our recent purchase of LG TV however the TV has not yet been delivered! Although it was appaently dispatched the day after I ordered it (11 days ago) it has sat at a depot 40minutes from my house for the past 9 days and we still await delivery. I have made enquiry to the delivery company, however that has been unanswered. Maybe Appliance Central needs to review their delivery company, or could follow up to make sure deliveries are made rather than sending out review emails. Hopefully our new TV shows up soon!!”

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Posted 9 months ago

“I paid for delivery and installation. Installation was refused.”

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Posted 9 months ago

“Im still waiting for delivery!!! Have called multiple times and always told they are looking into it...yet no call back with updates and most importantly...no TV!!”

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Posted 9 months ago

“I still haven’t received my order yet after 1 month from the day my order was placed”

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Posted 9 months ago

“Not a good service 😕 vary bad Waited nearly 1 hour to spek to someone and no help.”

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Posted 9 months ago

“Hard to say as 2 weeks later and it still has not arrived!!”

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Posted 9 months ago

“This order was placed on 7th Jan, processed on the 8th Jan and then picked up on 9th Jan by Aramex. It has been in transit to the central coast since the 9th of Jan. My question is THE CENTRAL COAST OF WHERE?? JAPAN??? Here we are its 21st of Jan and I still do not have my order!! Whilst I understand that Appliance Central have fulfilled their commitment to my order by dispatching it promptly you have failed to follow up this issue with your contractor. Ultimately this is on you!!! You want to know my customer satisfaction....in my opinion there is no satisfaction!!! I expect a prompt response to this feedback ASAP”

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Posted 9 months ago

Appliance Central is rated 4.5 based on 9,455 reviews