Appliance Central Reviews

Name: Appliance Central
Rating: 4.51

4.5 Rating 10,163 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,163 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

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“Ordered a Hisense 40"Smart TV on 30th Jan 2025, item was on back order with advice that order would be filled between 7-14 business days. Contacted Appliance Central after 14 days, response that still on back order, contacted Appliance Central weekly with same response even though Hisense had stock within 3 weeks of my order. Received the item on 21st March.Once despatched item arrived quickly and item works satisfactorily.”

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Posted 4 weeks ago

“Price, good. AC phone manner, average. We needed a new frig ASAP, and AC was able to deliver quickly and on time. I would have liked the product to have been unpacked in the kitchen area to avoid any floor damage but the delivery team were not very receptive. My only concern was 2 barely perceptable dents on the front door that occasionally catches my eye in the right light but the unit (Electrolux) is performing well and it is not worth pursuing the issue.”

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Posted 1 month ago

“I ordered our fridge online which was on back order on a Saturday night. By Tuesday I recieved an email asking when I'd like it delivered. The staff who delivered the fridge helped move the old one for me and put the new into place so I could unwrap it myself. Great communication and efficient. Very happy.”

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Posted 1 month ago

“Hassle free shopping”

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Posted 1 month ago

“Product was delivered on the day it was ordered!!!”

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Posted 1 month ago

“I bought Hisense 5.1 channel sound bar system, which was delivered as specified and within few days of order. The price was also reasonable. The extremely good services were provided by Applince Central. Keep it up.”

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Posted 1 month ago

“Excellent prompt delivery of my air conditioner and good price. I found it very inconvenient that I had to purchase it online instead of over the phone. Otherwise all good”

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Posted 1 month ago

“Great price, easy purchase, fast deliery. Highly recommend”

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Posted 1 month ago

“Ok customer service until I received the product. A part was not there. I quickly sent an email and it has not been answered. Also, I gave my email address and phone number with the order. I have since been plagued with scam emails, and phone calls. Maybe it is a coincidence, but I don't think so. Re how fast did the company reply to my query - I am still waiting. No box to tick that is appropriate below.”

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Posted 1 month ago

“I bought a TV and was delivered to me within a week. But the problem started when I received the TV. I was sent a faulty TV. Technician already came and had a look and analysed that I was sent a faulty LG tv. It's almost 2 weeks now and I am still waiting for LG to refund me. It's taking so long to process complaints when they already know that they sent a faulty TV. I guess you can say my experience with the seller is not that good and I expected them to help me with the problem. But I had to email or ring everyday to find out what's happening.”

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Posted 1 month ago

“As always Appliance Central provides best prices & unmatched service. Would recommend them to everyone.”

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Posted 1 month ago

“Our fridge didn't fit, because the French doors open wider than the cavity, but because we unpacked fridge, would not take fridge back. My suggestion is that measurement on your site need to include door opening”

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Posted 1 month ago

“Worst shopping experience of my life. I will NEVER be shopping at Appliance Central ever again. Shop here at your own risk. If the item is delivered on time and in working order, all good. But if something doesn’t go exactly to plan, that’s where the nightmare begins as it did for me. Their customer service is absolutely useless. They cannot do anything to help other than say “sorry” and “we’ll try”. The people answering calls can’t even escalate the issue or put their customers onto a manager or supervisor. In short - go shop at Appliances Online or Winning Appliances. Far superior systems, processes and service from my experience.”

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Posted 1 month ago

“Fast efficient service and delivery”

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Posted 1 month ago

“My main grievance is that you sent the parcel through Aramex with a signature on delivery. I couldn’t change it and had to ride my bicycle over thirty kilometres to retrieve my parcel. If you continue to use Aramex with a signature and a no parcel locker policy I will take my business elsewhere.”

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Posted 1 month ago

“I have sent an email and haven’t received a response. I had a few issues regarding my order and attached photos for proof. This service is very poor.”

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Posted 1 month ago

“Overall, highly satisfied but had some issues with online payment. Attempting to purchase online via credit card, the portal processed malfunctioned after submitting the payment, leaving it unclear whether payment had been made (on two separate submissions). When calling the store to follow-up, they were responsive and were able to facilitate purchase over the phone with minimal fuss once requested. Price was one of the most competitive I could find (if not the cheapest), and delivery was arranged for next business day. Would happily buy from them again and hope that payment glitches would have been resolved as this was the only downside to the purchase!”

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Posted 1 month ago

“Order on Saturday, arrived on Monday morning. Very impressed with shipping and delivery. Perfect thanks!”

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Posted 1 month ago

“Product as described and very good price below retail stores, Quick and free delivery out west of sydney and had product in stock. Thank you.”

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Posted 1 month ago

“Item purchased was not in stock at the time, but I was assured it would probably be in stock within 7-14 days. On the 14th day I received an email to say it had been shipped and it was received in 3 days.”

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Posted 1 month ago

Appliance Central is rated 4.5 based on 10,163 reviews