Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 9,458 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 9,458 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“NIGHTMARE experience. Rating would be a O. Buyer beware, never use this company. Communication is appalling often taking weeks to reply, did not return phone calls for over 20 emails. Third-party delivery company ‘LastMile’ is awful, also dont reply to calls and emails, don’t deliver on date promised, don’t care attitude. Oven arrived 2 weeks post delivery date and no apology. Did not remove old oven as promised. Peter & Mawgan couldn’t care less. NEVER AGAIN.”

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Posted 10 months ago

“You advertise that your Delivery is FREE. But it is not. You charge me $ 89.00. Refer to my Invoice Order/189294. I hope you will give me a Credit Note for that and avoid a Bad Review. Actually this was my 3rd purchase from you. Do you want me to come back to you is up to You?”

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Posted 10 months ago

“When I ordered LG evo 42 inch TV. I call many time refund money, but still I didn’t get $76. Hi Andy, We’ll match the reduced price of $1399 for you and refund you the price difference of $76. Regards, Appliance Central Team Very very bed support Team Pay my refund $76 Pay my refund $76”

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Posted 10 months ago

“I ordered the goods on 4/12/23 with delivery on your website expected in 2-5 business days. From the tracking it was picked up by Aramex on 6/12/23 and it is now 16/12/23 and I still do not have the goods. The item is a Christmas present for my son so if it doesn't arrive in time I will be cancelling the order and expecting a full refund as i will need to go out and purchase a replacement one. I do most of my shopping online and have had no delivery issues with any of the other suppliers. I was tossing up between you and Appliances Online but went with you because of your delivery time frame. Very very disappointed and wont be shopping with you again.”

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Posted 10 months ago

“If I got my order I would be able to write a review. This company uses Aramex to deliver. It was picked up on 6/12 and I still don’t have it.”

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Posted 10 months ago

“I never even received my order”

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Posted 10 months ago

“Very Bad service from Aramex, ruined the complete experience.... They never come and just update the status on their page. Seems fake. Big liars!!! Still haven't received the product as of writing this feedback, and their delivery status is "delivered at a safe place with signature obtained".... Absolutely disgusting!!!”

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Posted 11 months ago

“The delivery was cancelled last minute on the day. When I called the customer service they didn’t even know. After a few calls they still couldn’t provide any useful information but was told that it’s due to the Black Friday high volume. I had to reschedule the delivery with them. I received the dishwasher with good packaging. However when I opened unpacked it and opened it, there was water dripping from the inner side. Was it a used one? Or refurbished one???? A big question mark in my mind. I didn’t bother to contact them again. The customer service was just useless. Would never buy product on this website never them”

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Posted 11 months ago

“I am not happy with your service”

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Posted 11 months ago

“Extremely disappointed ordered a TV over 3 weeks ago and it still hasn't arrived. Have sent enquiry emails but still no response. Wouldn't recommend.”

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Posted 11 months ago

“booked a Monday delivery and waited all day only to find out they don't do local deliveries on Mondays wasted my day waiting for item to arrive. Have purchased several items from you but after this terrible service will not deal with you again”

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Posted 11 months ago

“Dodgy seller, never recommend. Never respect their customer requests. Even informed by varios means including order notes to ship the order in december, shipped it in advance which i had to arrange temporary location to store the goods. This was deliberate act done by the sellee to get away with ordee cancellation before blackfriday sales. Not Happy at all. NEVER BUY AGAIN!!!”

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Posted 11 months ago

“Hi, I am still waiting for confirmation of my purchase? I bought an item that you didn't have in stock and I am still waiting to hear when it will be available and delivered. Can someone please contact me urgently - 0438 589 157. I am very disappointed so far. James”

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Posted 11 months ago

“I advised your business on 6 & 7 th December I had not received my order. No response. You said order dispatched on 1/12/23 through Sendel. Their website states Pickup Futile 4/12/23. So when will I receive my order?”

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Posted 11 months ago

“It’s been over two weeks and my item hasn’t even been picked up from Appliance Central by the courier?”

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Posted 11 months ago

“Clicked for delivery and remove old appliance in result not taking old appliance. Emailed couple of times and called service team said 'size should be same' as what i order. Not in T&C by the way. No respond after call even they said they will arrange with 'charge'.”

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Posted 11 months ago

“I purchased an expensive TV. It was DOA. Instead of sending me another, they made me go through the manufacturer, who made me go through a repair company, and on the first visit, the guy came just to check it was broken and what pieces he should bring to try and fix it. I've been waiting for a month with a broken TV in my living room.”

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Posted 11 months ago

“I will never purchase this website. I ordered but they sold that no stock. I'm really passed off.”

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Posted 11 months ago

“Ordered tv 2 weeks ago, still hasn’t arrived, have contacted both appliancecentral and arramex and no response from either…”

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Posted 11 months ago

“Product came broken. I emailed called and was told to email. I did this on the. 5 th dec and had no reply”

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Posted 11 months ago

Appliance Central is rated 4.5 based on 9,458 reviews