Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,073 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,073 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Anonymous

Anonymous // 01/01/2019

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“Very pleased with the oil radiator.”

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Posted 4 months ago

“First time I've used you. Purchased an oil heater which arrived perfectly on time. Once out of the box however, found the unit had a dent on the side. Contacted customer services who responded first thing next day. Initially offered cash refund if I was happy to keep, but advised I preferred a replacement. Order for collection issued immediately and replacement order issued the following day (all done over the weekend). Collection of old and delivery of replacement all proceeded well. Genuinely excellent response all the way through. Well done.”

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Posted 4 months ago

“Arrived on time with pleasant delivery men,overall a great online experience”

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Posted 4 months ago

“I bought a hoover tumble dryer from you, after 2 months the plug melted! Hoover engineer came out and said it happened now and then!!! I then noticed the heater element was glowing bright orange but the drum not rotating luckily I managed to get clothes out before a fire began. You won’t replace or refund!!!”

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Posted 4 months ago

“On time delivery of a new item. All went smoothly.”

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Posted 4 months ago

“I fell prey to a deceptive individual I encountered on a social media platform, who persuaded me to invest in their cryptocurrency trading business. They relentlessly pressured me to increase my deposits, offering various convincing reasons. Tragically, I ended up losing approximately $317,000. This ordeal left me heartbroken, as I had placed complete trust in them only to be misled and defrauded. It soon became clear that their operation was entirely fraudulent, providing no legitimate value. Had I come across forum warnings earlier, I could have avoided this devastating experience. Thankfully, I found a trusted professional from **HACKINGPROTEAM001** mentioned across several forums, who helped me recover my lost funds. I highly recommend the recovery experts at **HACKINGPROTEAM001** to anyone who has been scammed by fraudulent investment schemes or lost money to dishonest individuals. Their dedication and expertise ensure victims can reclaim what they’ve lost. 𝘌𝘮𝘢𝘪𝘭: 𝘩𝘢𝘤𝘬𝘪𝘯𝘨𝘱𝘳𝘰𝘵𝘦𝘢𝘮001@𝘨𝘮𝘢𝘪𝘭.𝘤𝘰𝘮 𝘞𝘦𝘣𝘴𝘪𝘵𝘦: 𝘩𝘢𝘤𝘬𝘪𝘯𝘨𝘱𝘳𝘰𝘵𝘦𝘢𝘮.𝘵𝘰𝘱 𝘞𝘩𝘢𝘵𝘴𝘈𝘱𝘱: +44 7526 187377 I'm glad I found the exceptional team”

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Posted 4 months ago

“Very easy to order online, didn't have to pay for delivery which was a nice surprise. Came on time, delivery man very polite. First time we have used Appliances Direct and we would definitely use them again.”

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Posted 4 months ago

“I had a problem with my new dehumidifier and, as usual, was expecting a battle with the supplier to get it exchanged. We've all been there, print label, take to depot, stall, quibble, etc. Appliances Direct didn't argue or stall, they sent a van to collect the faulty machine and delivered a new one. Excellent service.”

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Posted 4 months ago

“Delivered next day with in the time that they had text to say. Very polite delivery man who lifted it across my drive even though it was in the middle of construction when a delivery from a different company would only leave it on the pavement.”

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Posted 4 months ago

“Great service and a great price.”

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Posted 4 months ago

“Great service was delivered when they said good price very pleased”

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Posted 4 months ago

“Arrived on time”

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Posted 4 months ago

“Arrived on time with no issues.”

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Posted 4 months ago

“Delighted with my air fryer”

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Posted 4 months ago

“Delivered the following day even though I didn't pay for next day delivery. Happy so far.”

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Posted 4 months ago

“Spoke to nice lady when ordering but failures on delivery: no handle, no manual”

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Posted 4 months ago

“Your driver was un cooperative I was told it's a 2 man delivery He came by himself He's said it was Up to him we're he leaves the goods I had to help him take the goods inside He called my premises a building site Where he wasn't allowed to deliver It's not a building site it's brand new kitchen which is finished at the back of the house where there was adequate access to take the goods inside This guy actually does not know how to handle packed goods even in trolley Where do you find these people from The delivery was for a disabled woman Thank god I was there . The last drivers brought the goods inside and un packed them and then took photos I don't think I will order from yourselves again”

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Posted 4 months ago

“Very easy to order and to pay. Next day delivery. Helpful delivery man.”

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Posted 5 months ago

“The experience was seamless from beginning to end. The two delivery drivers performed their duties exceptionally well. 5/5 ⭐️”

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Posted 5 months ago

“Very competitive price. Speedy delivery.”

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Posted 5 months ago

Appliances Direct is rated 4.2 based on 6,073 reviews