Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 5,897 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 5,897 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 5 star review on 2nd October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Second purchase from Appliances Direct, this was a portable heater /portable radiator, turned up within a day so very quick, was pleased with the whole process from end to end, thanks”

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Posted 3 years ago

“Basic fridge for a basic price, came next day after speaking to customer services a very helpful lady sorted out a delivery date for me, got a call which I missed and then had a text to say driver was on his way very nice chap took old one away and put new one in doorway for me. Very pleased with the whole service ,”

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Posted 3 years ago

“Great communications, very quick delivery and item exactly as ordered in well packaged, undamaged condition. Thank you.”

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Posted 3 years ago

“very fair price and a good service”

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Posted 3 years ago

“Excellent service from placing the order to delivery and installation of the oven. Oven installers were very efficient.”

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Posted 3 years ago

“Great choice if stock and quick delivery. Kept informed about what time the delivery would be. It was the first time I have used the company and will use them again.”

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Posted 3 years ago

“First class service...Highly recommend. Thank you to the delivery team.”

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Posted 3 years ago

“Everything worked perfectly from ordering to delivery. Thoroughly recommended.”

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Posted 3 years ago

“From ordering to delivery, first class..”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Excellent service and great communication.”

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Posted 3 years ago

“Ordered an Ecoair dehumidifier they were the cheapest price and the delivery time was excellent. Highly recommended”

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Posted 3 years ago

“Sales order number 41155882. Ordered a Swann 5mp 4 Camera Nvr CCTV System. Amazing £100 cheaper than all other outlets we researched.Service was quite astounding, item delivered well before estimated date, very securely wrapped and communication between order and delivery ab top notch. As our fitter wont be available for a few weeks we just hope there is nothing missing or faulty with the system 😅😅😅”

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Posted 3 years ago

“Great product, swift service”

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Posted 3 years ago

“Cheapest price and quick delivery. Highly recommended”

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Posted 3 years ago

“If I was reviewing the product and price only, I’d have given 5 stars. I dropped a star however as I chose a specific day for a delivery on the drop down menu provided, as it was the only day everyone would be home to receive the delivery. The next day I received an email from the courier telling me that had the item on the van and it was out for delivery that day!! Why ask what date I want delivery if you’re just going to delivery when you fancy? That said...the air con unit is brilliant. Easy to install and doing a great job for a brilliant price.”

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Posted 3 years ago

“Service was excellent; quick delivery; the price was very good”

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Posted 3 years ago

“Very pleased with the tv, price and delivery.”

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Posted 3 years ago

“Good price. Plenty of info and correspondence. Delivered earlier than expected delivery date.”

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Posted 3 years ago

“Very reasonably priced and delivered in excellent condition”

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Posted 3 years ago

Appliances Direct is rated 4.2 based on 5,897 reviews