Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 5,901 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 5,901 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 5 star review on 2nd October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect great help after the fault ,they replaced the item quickly, 100% recommended”

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Posted 2 weeks ago

“Very happy with service and appliance. Very good price . Extremely quick delivery.”

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Posted 2 weeks ago

“Fast efficient service arranged for my cooker hood to be redelivered in no time. Happy with the customer service unfortunately one bulb is faulty which is the only disappointing thing!”

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Posted 2 weeks ago

“This company is great to use . They keep you fully informed at all times . We had to change the product we first brought as it didn’t fit where we wanted it properly and we got a refund with no hassle at all. We ordered the next item from them too as they were so reliable .”

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Posted 2 weeks ago

“Easy to view website. Used them before and been very happy with delivery. So used them again. Speedy delivery, excellent considerate delivery men.”

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Posted 2 weeks ago

“Well, what can I say about this company. I placed a order about 7.30 on Thursday,it was delivered the next day by 11 am. I missed the delivery because I didn't think I would get it for a few days. It was easy to rebook. DPD delivered it on time on my chosen day. Lovely looking piece of equipment. Am really pleased with it. Would definitely buy from this company again if I need anything.”

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Posted 2 weeks ago

“Great service”

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Posted 2 weeks ago

“Top service have not let me down returning a damaged item and replacement here next day. Top team and help.”

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Posted 2 weeks ago

“Really good - next day delivery went without a hitch. More than I can say about AO!”

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Posted 2 weeks ago

“Easy to navigate website, product I wanted was a very good price, my order was acknowledged straight away and I was kept informed of the delivery. An all round great shopping experience. I would use again and be happy to recommend to friends.”

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Posted 2 weeks ago

“Item as described and next day delivery.”

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Posted 3 weeks ago

“Excellent value for the money, fast delivery, easy to work.”

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Posted 3 weeks ago

“I've always been honest in my reviews, and unfortunately, this was a bad experience. My appliance, a large Hob and Hood, was somehow lost in transit—hard to believe something so big could go missing! When I reached out for a replacement, I spoke to a representative named Clarisse. She said they could only offer a scratched replacement or that I’d have to pay an additional cost for a new one. When I asked to speak to a manager, she hung up and promised a callback within two hours. No one called back, even though I waited the entire day. Very disappointing customer service. I would not recommend using this site for purchasing appliances, as their delivery service is very poor.”

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Posted 3 weeks ago

“The efficiency and speed of having everything sorted for me”

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Posted 3 weeks ago

“Did have a problem but it was all resolved efficiently, meant we lost a week but these things happen. Efficient system, customer service helpfull, delivery people very good.”

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Posted 3 weeks ago

“Took some time but everything was sorted out in the end”

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Posted 3 weeks ago

“In a recent case that garnered widespread attention, an organization dedicated to cybercrime investigation and victim support helped unmask a romance scammer who had defrauded multiple victims. The scammer, operating from behind a web of fake profiles and digital anonymity, posed as a charming and financially secure individual, enticing their targets with false promises of love and a shared future. Over time, this individual managed to gain the trust of several victims and convince them to send significant sums of money under various pretexts, such as "emergencies" or "investment opportunities." The organization, HACKINGPROTEAM, specializes in tracking online scams and aiding scam victims. They were approached by one of the victims, who had grown suspicious after realizing there were inconsistencies in the scammer’s stories. HACKINGPROTEAM quickly mobilized their team of digital forensics experts to investigate. Using advanced techniques in IP tracking, data triangulation, and social media analysis, they were able to trace the scammer's digital footprint across multiple platforms and discovered that the perpetrator operated from a country different than what they had claimed to their victims. As the investigation deepened, HACKINGPROTEAM uncovered a vast network of fake profiles, emails, and even dummy bank accounts linked to the scammer. Collaborating with international banking partners and cybersecurity experts, they pieced together the scammer's real identity by cross-referencing financial transactions and communication patterns. Once the perpetrator’s true identity and location were confirmed, HACKINGPROTEAM presented their findings to law enforcement authorities in the scammer's country. This led to a coordinated sting operation, which resulted in the scammer’s apprehension. Authorities were able to seize assets tied to the scam and access the accounts where the stolen funds were held. In a triumph for the victims, HACKINGPROTEAM and the authorities worked diligently to trace the funds sent by victims and recover nearly all of the stolen money. The recovered funds were then returned to the victims, who were finally able to find justice and closure after their harrowing experience. This case is a powerful reminder of the importance of vigilance in online interactions and the role that specialized organizations like HACKINGPROTEAM play in protecting vulnerable individuals from digital predators. Thanks to their expertise and commitment, the romance scammer was not only stopped but also brought to justice, ensuring that others could avoid falling prey to similar schemes. 𝐒𝐡𝐨𝐮𝐥𝐝 𝐲𝐨𝐮 𝐞𝐯𝐞𝐫 𝐞𝐧𝐜𝐨𝐮𝐧𝐭𝐞𝐫 𝐚 𝐬𝐢𝐦𝐢𝐥𝐚𝐫 𝐜𝐢𝐫𝐜𝐮𝐦𝐬𝐭𝐚𝐧𝐜𝐞, 𝐈 𝐬𝐭𝐫𝐨𝐧𝐠𝐥𝐲 𝐞𝐧𝐜𝐨𝐮𝐫𝐚𝐠𝐞 𝐲𝐨𝐮 𝐭𝐨 𝐜𝐨𝐧𝐧𝐞𝐜𝐭 𝐰𝐢𝐭𝐡 𝐭𝐡𝐞𝐦. 𝐘𝐨𝐮 𝐜𝐚𝐧 𝐠𝐞𝐭 𝐢𝐧 𝐭𝐨𝐮𝐜𝐡 𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐭𝐡𝐞 𝐟𝐨𝐥𝐥𝐨𝐰𝐢𝐧𝐠 𝐦𝐞𝐚𝐧𝐬: 𝐖𝐞𝐛𝐬𝐢𝐭𝐞: 𝐰𝐰𝐰.𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦.𝐭𝐨𝐩 𝐄𝐦𝐚𝐢𝐥: 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏@𝐆𝐌𝐀𝐈𝐋.𝐂𝐎𝐌 𝐓𝐞𝐥𝐞𝐠𝐫𝐚𝐦: @𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦𝐛𝐞𝐬𝐭𝟎𝟎𝟏 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 (𝐦𝐞𝐬𝐬𝐚𝐠𝐞𝐬 𝐨𝐧𝐥𝐲): +𝟒𝟒 𝟕𝟓𝟐𝟔 𝟏𝟖𝟕𝟑𝟕𝟕”

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Posted 3 weeks ago

“Easy ordering and quickly delivered.”

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Posted 3 weeks ago

“Guys turned up later than stated but kept me informed. Very good.”

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Posted 3 weeks ago

“Easy to order, competitive price, arrived within 24 hours of ordering even though it said 3 to 4 days for delivery. Dehumidifier working well.”

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Posted 4 weeks ago

Appliances Direct is rated 4.2 based on 5,901 reviews