Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 5,895 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 5,895 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 5 star review on 2nd October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item was delivered quickly and was just as described”

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Posted 3 years ago

“Ordered washing machine, delivered 24 hours later. Delivery chaps really polite and helpful Very happy”

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Posted 3 years ago

“Great product. Quick delivery and great price. Alcatel 3L phone. Very pleased. Russell”

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Posted 3 years ago

“Great service next day delivery well package undamaged very polite person who delivered”

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Posted 3 years ago

“Great product and very fast delivery”

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Posted 3 years ago

“Prompt delivery verry efficient service”

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Posted 3 years ago

“Brilliant service. Will definitely use again.”

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Posted 3 years ago

“no complains”

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Posted 3 years ago

“PRODUCT ORDERED, 24" TELEVISION WAS DELIVERED ON TIME , EVEN THOUGH I DID BRING FORWARD THE DELIVERY DATE BECAUSE THE DELIVERY LOCATION WAS MY WORKS ADDRESS. IT WAS A CHRISTMAS PRESENT FOR MY WIFE AND I COULD NOT HAVE GOT IT INTO OUR HOUSE WITHOUT HER KNOWING ABOUT IT. WELL DONE TO ALL INVOLVED IN THE DELIVERY.”

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Posted 3 years ago

“Item as described and arrived promptly. I chose them as they were offering a 1 year warranty on what I can only assume was a display phone. Only time will tell if I've made the right choice but everything's great so far.”

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Posted 3 years ago

“Really happy with my last minute purchase - customer service was brilliant Another seamless transaction with Appliances Direct!”

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Posted 3 years ago

“Great service, fast delivery working well, only issue unsure of serial number as it is not clear on metal plate on my dehumidifier.”

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Posted 3 years ago

“Excellent, ordered item got delivered very quickly.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Found the product on line. Ordered it. Appliances Direct told me it was ready to collect. I collected it. 10 minute wait. Nice staff. Job done.”

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Posted 3 years ago

“Good price prompt delivery first class service.”

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Posted 3 years ago

“Found the product on line. Ordered it. turned up and collected it. No hassle. 10 minute wait. Nice staff. Job done.”

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Posted 3 years ago

“Good fridge/freezer at good price. Paid for them to take away my old fridge and that was cocked up. First a dpd courier arrived to take away my "parcel", refused the fridge as too large and unpackaged. Phoned Appliances Direct who said that dpd was nothing to do with them (despite him having said his collection was for appliances direct himself) and that when the new fridge/freezer is delivered, they would be taking the old one away with them. New fridge/freezer was delivered by a courier on his own in a small van - said he had no info to collect the old one, and couldn't do it on his own anyway. Appliances Direct were then uncontactable by phone for 4 days over New Year. Finally, they said they couldn't arrange to collect it retrospectively. They gave me a refund but it doesn't help that much when I still need to get rid of the item....It has to be on ground level for council to collect (my house and garden are up some steps) and companies that will collect from upstairs cost upwards of £50.”

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Posted 3 years ago

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Posted 3 years ago

“Order achieved via web easily, dehumidifier delivered within delivery timeslot, appliance up and working no problems.”

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Posted 3 years ago

Appliances Direct is rated 4.2 based on 5,895 reviews