Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,073 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,073 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a problem with my new dehumidifier and, as usual, was expecting a battle with the supplier to get it exchanged. We've all been there, print label, take to depot, stall, quibble, etc. Appliances Direct didn't argue or stall, they sent a van to collect the faulty machine and delivered a new one. Excellent service.”

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Posted 4 months ago

“Delivered next day with in the time that they had text to say. Very polite delivery man who lifted it across my drive even though it was in the middle of construction when a delivery from a different company would only leave it on the pavement.”

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Posted 4 months ago

“Great service and a great price.”

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Posted 4 months ago

“Great service was delivered when they said good price very pleased”

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Posted 4 months ago

“Arrived on time with no issues.”

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Posted 4 months ago

“Delighted with my air fryer”

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Posted 4 months ago

“Delivered the following day even though I didn't pay for next day delivery. Happy so far.”

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Posted 4 months ago

“Very easy to order and to pay. Next day delivery. Helpful delivery man.”

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Posted 5 months ago

“The experience was seamless from beginning to end. The two delivery drivers performed their duties exceptionally well. 5/5 ⭐️”

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Posted 5 months ago

“Very competitive price. Speedy delivery.”

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Posted 5 months ago

“As always a wide selection of products to suit all pockets. Prompt delivery and removal of my old appliance. I did have an issue which was resolved very quickly by a very good customer service e team. This is my go to company whenever I need a new appliance.”

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Posted 5 months ago

“Great service as always good products at great prices, and if there's an issue it is sorted with minimal fuss.”

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Posted 5 months ago

“Excellent Meaco 2! Promptly delivered and dry’s my clothes in no time also very good at taking the moisture out of the air as I have an en-suite”

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Posted 5 months ago

“Prompt, efficient replacement of a faulty product keeping me informed all the way through.”

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Posted 5 months ago

“Perfect great help after the fault ,they replaced the item quickly, 100% recommended”

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Posted 5 months ago

“Very happy with service and appliance. Very good price . Extremely quick delivery.”

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Posted 5 months ago

“This company is great to use . They keep you fully informed at all times . We had to change the product we first brought as it didn’t fit where we wanted it properly and we got a refund with no hassle at all. We ordered the next item from them too as they were so reliable .”

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Posted 5 months ago

“Easy to view website. Used them before and been very happy with delivery. So used them again. Speedy delivery, excellent considerate delivery men.”

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Posted 5 months ago

“Well, what can I say about this company. I placed a order about 7.30 on Thursday,it was delivered the next day by 11 am. I missed the delivery because I didn't think I would get it for a few days. It was easy to rebook. DPD delivered it on time on my chosen day. Lovely looking piece of equipment. Am really pleased with it. Would definitely buy from this company again if I need anything.”

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Posted 5 months ago

“Great service”

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Posted 5 months ago

Appliances Direct is rated 4.2 based on 6,073 reviews