Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 5,897 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 5,897 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 5 star review on 2nd October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to buy on line and very fast delivery”

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Posted 3 years ago

“Very pleased with my purchase quick delivery pleasant delivery men will use again”

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Posted 3 years ago

“Great price and service and delivery guys went above and beyond. Would definitely use again and recommend.”

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Posted 3 years ago

“The online purchase and delivery experience was good, with the washing machine arriving when scheduled and without damage. So far (only 6 washes), the Haier HW80-B14636N has performed well. However, there were (and still are) inconsistencies in the information about the washing machine on Appliance Direct's website regarding its warranty (is it 2 or 5 years?). My queries about this were responded to in a timely manner by the Appliance Direct customer service team but they could have been clearer in their communications.”

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Posted 3 years ago

“very easy website,good communication,copetitive price and quick delivery.”

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Posted 3 years ago

“Great service throughout the transaction from ordering to delivery”

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Posted 3 years ago

“I placed my order and it was delivered on time. I was kept informed all along the way. It was a very painless experience. There was packaging damage but I checked the product inside and it looks fine”

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Posted 3 years ago

“I ordered a pair of AirPod Pro’s for my partners birthday, the price couldn’t be bettered anywhere and delivery was quick. In short I’d have given a 5 star rating BUT.... I intended to order a case to keep them in, so I was delighted to find a special offer of a free case at checkout. You might think this is a good thing, I’d agree, but having just open the packaging to wrap the gift the case wasn’t there. I’ll now need to buy one, a bit disappointing.”

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Posted 3 years ago

“5*service*****”

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Posted 3 years ago

“Spoke on phone to order phone as I wanted price match, very friendly and helpful telephone staff. The price was not the best online but they did have next day delivery.”

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Posted 3 years ago

“Very pleased with my purchase quick delivery pleasant delivery men will use again”

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Posted 3 years ago

“I messed up the order a day before the delivery, with help from the operator I re ordered the correct cooker which was delivered on time without any fuss. Great service.”

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Posted 3 years ago

“As always excellent service from ordering to delivery”

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Posted 3 years ago

“Friendly and helpful delivery on time as advised and at a price less than the competition. No brainer !!”

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Posted 3 years ago

“Excellent from start to finish. Kept me informed all the way and arrived earlier than expected. Thank you!”

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Posted 3 years ago

“Ordered, delivered and it works fine. No problems.”

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Posted 3 years ago

“Customer service was great, had an issue with the delivery date but they sorted everything out. Well happy.”

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Posted 3 years ago

“I cannot fault this company. I ordered one day and got delivery the next, I was kept in touch every step of the way as to when I would get delivery. I can only say well done to all involved, and thank you. I am very pleased with my purchase.”

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Posted 3 years ago

“Great customer service, no hassle purchase and delivery, highly recommended”

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Posted 3 years ago

“Greg service everything went smoothly, and without any problems. Thank you”

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Posted 3 years ago

Appliances Direct is rated 4.2 based on 5,897 reviews