Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 5,886 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 5,886 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 5 star review on 2nd October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The absolute worst ‘company’ I have ever dealt with. Paid for next day delivery, took day off work (unpaid), get a text ‘sorry we missed you’ MISSED ME? Didn’t even attempt to deliver, rang to ask them to tell the Delvery driver to turn around and deliver my fridge freezer ‘sorry can’t get in touch with him. We’ll book you in for next day, REFUSED to give me my next day delivery fee back, as they hadn’t completed it, after 40 minutes on the phone agreed to £18 of it !!!!!!! Ignoring the fact I lost money taking the day off work; and now I have to lose more money to take the day off work through their incompetence. Then ring me back hours later trying to book me in for not the next day; but TWO days later, because again their incompetence of doing their job ! SHOCKED! Went to curry’s instead !!!!! Do your self a favour and not waste your time or money on this company ! 2 separate phone calls amounting to an hour, of sheer incompetency of their jobs”

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Posted 4 months ago

“Very quick and professional service”

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Posted 4 months ago

“Delivery and installation of Bosch washing machine was completed in just half an hour. Staff were very friendly!!!”

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Posted 4 months ago

“really quick service and very helpfull drivers”

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Posted 4 months ago

“Easy transaction and kept informed of delivery. However the AEG cooker hood has come with a European plug which we will obviously have to change and no instructions manual of how to fit it. This should have been made clear when purchasing it.”

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Posted 4 months ago

“Easy to order and very efficient dispatch and communication”

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Posted 4 months ago

“When I contacted them regarding a faulty desk fan which stopped working after using it twice, they responded to me promptly and sent me a new one after I sent them additional pictures and a video of the faulty one as requested. The replacement has been working well and I love it. I really appreciate their quick response in this hot weather as this is for my 3-year old boy's room at night since his room is the hottest here! Thank you very much.”

Helpful Report

Posted 4 months ago

“Super efficient delivery”

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Posted 4 months ago

“After sales service replaced a leaking bbq cover Excellent”

Helpful Report

Posted 4 months ago

“𝘏𝘈𝘊𝘒𝘐𝘕𝘎𝘗𝘙𝘖𝘛𝘌𝘈𝘔 𝘪𝘴 𝘵𝘩𝘦 𝘪𝘥𝘦𝘢𝘭 𝘢𝘯𝘴𝘸𝘦𝘳 𝘸𝘩𝘦𝘯 𝘺𝘰𝘶𝘳 𝘮𝘰𝘣𝘪𝘭𝘦 𝘥𝘦𝘷𝘪𝘤𝘦 𝘣𝘦𝘤𝘰𝘮𝘦𝘴 𝘤𝘰𝘮𝘱𝘳𝘰𝘮𝘪𝘴𝘦𝘥 𝘣𝘺 𝘩𝘢𝘤𝘬𝘦𝘳𝘴. 𝘞𝘪𝘵𝘩 𝘵𝘩𝘦𝘪𝘳 𝘱𝘳𝘰𝘧𝘪𝘤𝘪𝘦𝘯𝘤𝘺 𝘪𝘯 𝘥𝘢𝘵𝘢 𝘳𝘦𝘵𝘳𝘪𝘦𝘷𝘢𝘭 𝘢𝘯𝘥 𝘴𝘰𝘱𝘩𝘪𝘴𝘵𝘪𝘤𝘢𝘵𝘦𝘥 𝘥𝘦𝘵𝘦𝘤𝘵𝘪𝘰𝘯 𝘮𝘦𝘵𝘩𝘰𝘥𝘴, 𝘵𝘩𝘦𝘺 𝘰𝘧𝘧𝘦𝘳 𝘢 𝘥𝘦𝘱𝘦𝘯𝘥𝘢𝘣𝘭𝘦 𝘢𝘯𝘥 𝘦𝘧𝘧𝘦𝘤𝘵𝘪𝘷𝘦 𝘴𝘦𝘳𝘷𝘪𝘤𝘦 𝘵𝘰 𝘢𝘴𝘴𝘪𝘴𝘵 𝘺𝘰𝘶 𝘪𝘯 𝘳𝘦𝘨𝘢𝘪𝘯𝘪𝘯𝘨 𝘤𝘰𝘮𝘮𝘢𝘯𝘥 𝘰𝘧 𝘺𝘰𝘶𝘳 𝘨𝘢𝘥𝘨𝘦𝘵 𝘢𝘯𝘥 𝘴𝘢𝘧𝘦𝘨𝘶𝘢𝘳𝘥𝘪𝘯𝘨 𝘺𝘰𝘶𝘳 𝘱𝘳𝘪𝘷𝘢𝘵𝘦 𝘥𝘢𝘵𝘢. 𝘐𝘯 𝘵𝘰𝘥𝘢𝘺'𝘴 𝘥𝘪𝘨𝘪𝘵𝘢𝘭 𝘦𝘳𝘢, 𝘰𝘶𝘳 𝘴𝘮𝘢𝘳𝘵𝘱𝘩𝘰𝘯𝘦𝘴 𝘤𝘰𝘯𝘵𝘢𝘪𝘯 𝘢 𝘸𝘦𝘢𝘭𝘵𝘩 𝘰𝘧 𝘱𝘦𝘳𝘴𝘰𝘯𝘢𝘭 𝘢𝘯𝘥 𝘤𝘰𝘯𝘧𝘪𝘥𝘦𝘯𝘵𝘪𝘢𝘭 𝘪𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯, 𝘮𝘢𝘬𝘪𝘯𝘨 𝘱𝘩𝘰𝘯𝘦 𝘴𝘦𝘤𝘶𝘳𝘪𝘵𝘺 𝘢 𝘩𝘪𝘨𝘩 𝘱𝘳𝘪𝘰𝘳𝘪𝘵𝘺. 𝘍𝘳𝘰𝘮 𝘧𝘪𝘯𝘢𝘯𝘤𝘪𝘢𝘭 𝘳𝘦𝘤𝘰𝘳𝘥𝘴 𝘵𝘰 𝘱𝘦𝘳𝘴𝘰𝘯𝘢𝘭 𝘱𝘩𝘰𝘵𝘰𝘴, 𝘵𝘩𝘦 𝘪𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯 𝘸𝘦 𝘬𝘦𝘦𝘱 𝘰𝘯 𝘰𝘶𝘳 𝘱𝘩𝘰𝘯𝘦𝘴 𝘤𝘢𝘯 𝘣𝘦 𝘣𝘰𝘵𝘩 𝘷𝘢𝘭𝘶𝘢𝘣𝘭𝘦 𝘢𝘯𝘥 𝘷𝘶𝘭𝘯𝘦𝘳𝘢𝘣𝘭𝘦. 𝘚𝘩𝘪𝘦𝘭𝘥𝘪𝘯𝘨 𝘪𝘵 𝘧𝘳𝘰𝘮 𝘤𝘺𝘣𝘦𝘳𝘤𝘳𝘪𝘮𝘪𝘯𝘢𝘭𝘴 𝘪𝘴 𝘦𝘴𝘴𝘦𝘯𝘵𝘪𝘢𝘭 𝘵𝘰 𝘮𝘢𝘪𝘯𝘵𝘢𝘪𝘯𝘪𝘯𝘨 𝘰𝘶𝘳 𝘱𝘳𝘪𝘷𝘢𝘤𝘺 𝘢𝘯𝘥 𝘱𝘳𝘦𝘷𝘦𝘯𝘵𝘪𝘯𝘨 𝘱𝘰𝘴𝘴𝘪𝘣𝘭𝘦 𝘭𝘰𝘴𝘴 𝘰𝘳 𝘮𝘪𝘴𝘶𝘴𝘦 𝘰𝘧 𝘰𝘶𝘳 𝘥𝘢𝘵𝘢. 𝘏𝘈𝘊𝘒𝘐𝘕𝘎𝘗𝘙𝘖𝘛𝘌𝘈𝘔 𝘪𝘴 𝘢 𝘳𝘦𝘭𝘪𝘢𝘣𝘭𝘦 𝘤𝘰𝘮𝘱𝘢𝘯𝘺 𝘵𝘰 𝘦𝘯𝘴𝘶𝘳𝘦 𝘺𝘰𝘶 𝘢𝘳𝘦 𝘱𝘳𝘰𝘵𝘦𝘤𝘵𝘦𝘥 𝘧𝘳𝘰𝘮 𝘩𝘢𝘤𝘬𝘦𝘳𝘴 𝘴𝘦𝘦𝘬𝘪𝘯𝘨 𝘵𝘰 𝘴𝘵𝘦𝘢𝘭 𝘺𝘰𝘶𝘳 𝘪𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯. 𝘐𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯 𝘰𝘯 𝘩𝘰𝘸 𝘵𝘰 𝘨𝘦𝘵 𝘪𝘯 𝘵𝘰𝘶𝘤𝘩 𝘸𝘪𝘵𝘩 𝘵𝘩𝘦𝘳𝘦 𝘤𝘢𝘯 𝘣𝘦 𝘧𝘪𝘯𝘥 𝘣𝘦𝘭𝘰𝘸 𝐖𝐡𝐚𝐭𝐬𝐚𝐩𝐩 𝐨𝐧𝐥𝐲 (+𝟒𝟒 𝟕𝟓𝟐𝟔 𝟏𝟖𝟕𝟑𝟕𝟕) 𝐄𝐦𝐚𝐢𝐥: 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏(@) 𝐆𝐌𝐀𝐈𝐋. 𝐂𝐎𝐌) 𝐓𝐞𝐥𝐞𝐠𝐫𝐚𝐦: (@)𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦𝐛𝐞𝐬𝐭𝟎𝟎𝟏 𝐖𝐞𝐛𝐬𝐢𝐭𝐞: 𝐰𝐰𝐰.𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦.𝐭𝐨𝐩”

Helpful Report

Posted 4 months ago

“Very quick delivery (next day) at a cost. Product well packaged and good quality as are all Meaco products.”

Helpful Report

Posted 4 months ago

“Couldn't be more happy with the service also customer service was excellent all I can say is thank you”

Helpful Report

Posted 4 months ago

“𝘔𝘺 𝘸𝘪𝘧𝘦 𝘸𝘢𝘴 𝘴𝘩𝘰𝘸𝘪𝘯𝘨 𝘮𝘦 𝘢 𝘱𝘪𝘤𝘵𝘶𝘳𝘦 𝘴𝘩𝘦 𝘵𝘰𝘰𝘬 𝘰𝘯 𝘩𝘦𝘳 𝘣𝘪𝘳𝘵𝘩𝘥𝘢𝘺, 𝘞𝘩𝘦𝘯 𝘐 𝘵𝘳𝘪𝘦𝘥 𝘵𝘰 𝘴𝘤𝘳𝘰𝘭𝘭 𝘵𝘰 𝘵𝘩𝘦 𝘯𝘦𝘹𝘵 𝘱𝘪𝘤𝘵𝘶𝘳𝘦, 𝘴𝘩𝘦 𝘪𝘮𝘮𝘦𝘥𝘪𝘢𝘵𝘦𝘭𝘺 𝘵𝘰𝘰𝘬 𝘵𝘩𝘦 𝘱𝘩𝘰𝘯𝘦 𝘢𝘸𝘢𝘺 𝘧𝘳𝘰𝘮 𝘮𝘦. 𝘐 𝘢𝘴𝘬𝘦𝘥 𝘩𝘦𝘳 𝘸𝘩𝘺 𝘴𝘩𝘦 𝘣𝘦𝘩𝘢𝘷𝘦𝘥 𝘵𝘩𝘢𝘵 𝘸𝘢𝘺, 𝘣𝘶𝘵 𝘴𝘩𝘦 𝘴𝘢𝘪𝘥 𝘪𝘵 𝘸𝘢𝘴 𝘯𝘰𝘵𝘩𝘪𝘯𝘨. 𝘐 𝘸𝘢𝘴𝘯'𝘵 𝘤𝘰𝘯𝘷𝘪𝘯𝘤𝘦𝘥. 𝘐 𝘤𝘰𝘯𝘵𝘢𝘤𝘵𝘦𝘥 𝘢 𝘩𝘢𝘤𝘬𝘦𝘳 𝘵𝘩𝘳𝘰𝘶𝘨𝘩 𝘳𝘦𝘤𝘰𝘮𝘮𝘦𝘯𝘥𝘢𝘵𝘪𝘰𝘯 𝘧𝘳𝘰𝘮 𝘢 𝘧𝘳𝘪𝘦𝘯𝘥 𝘸𝘩𝘰 𝘩𝘢𝘥 𝘱𝘳𝘦𝘷𝘪𝘰𝘶𝘴𝘭𝘺 𝘩𝘦𝘭𝘱𝘦𝘥 𝘸𝘪𝘵𝘩 𝘩𝘪𝘴 𝘤𝘳𝘦𝘥𝘪𝘵 𝘴𝘤𝘰𝘳𝘦 𝘢𝘯𝘥 𝘸𝘢𝘴 𝘢𝘭𝘴𝘰 𝘴𝘬𝘪𝘭𝘭𝘦𝘥 𝘢𝘵 𝘣𝘳𝘦𝘢𝘬𝘪𝘯𝘨 𝘪𝘯𝘵𝘰 𝘤𝘦𝘭𝘭 𝘱𝘩𝘰𝘯𝘦𝘴. 𝘐 𝘦𝘮𝘢𝘪𝘭𝘦𝘥 𝘩𝘪𝘮, 𝘢𝘯𝘥 𝘩𝘦 𝘳𝘦𝘴𝘱𝘰𝘯𝘥𝘦𝘥 𝘳𝘪𝘨𝘩𝘵 𝘢𝘸𝘢𝘺. 𝘞𝘪𝘵𝘩𝘪𝘯 6 𝘩𝘰𝘶𝘳𝘴, 𝘩𝘦 𝘨𝘢𝘷𝘦 𝘮𝘦 𝘢𝘤𝘤𝘦𝘴𝘴 𝘵𝘰 𝘩𝘦𝘳 𝘞𝘩𝘢𝘵𝘴𝘈𝘱𝘱 𝘮𝘦𝘴𝘴𝘢𝘨𝘦𝘴, 𝘵𝘦𝘹𝘵 𝘮𝘦𝘴𝘴𝘢𝘨𝘦𝘴, 𝘢𝘯𝘥 𝘢𝘭𝘭 𝘩𝘦𝘳 𝘴𝘰𝘤𝘪𝘢𝘭 𝘮𝘦𝘥𝘪𝘢 𝘱𝘳𝘰𝘧𝘪𝘭𝘦𝘴. 𝘐 𝘥𝘪𝘴𝘤𝘰𝘷𝘦𝘳𝘦𝘥 𝘵𝘩𝘢𝘵 𝘴𝘩𝘦 𝘩𝘢𝘥 𝘱𝘪𝘤𝘵𝘶𝘳𝘦𝘴 𝘰𝘧 𝘩𝘦𝘳 𝘦𝘹 𝘰𝘯 𝘩𝘦𝘳 𝘱𝘩𝘰𝘯𝘦 𝘢𝘯𝘥 𝘸𝘢𝘴 𝘴𝘵𝘪𝘭𝘭 𝘪𝘯 𝘤𝘰𝘯𝘵𝘢𝘤𝘵 𝘸𝘪𝘵𝘩 𝘩𝘪𝘮. 𝘚𝘩𝘦 𝘩𝘢𝘥 𝘣𝘦𝘦𝘯 𝘩𝘪𝘥𝘪𝘯𝘨 𝘵𝘩𝘪𝘴 𝘧𝘳𝘰𝘮 𝘮𝘦. 𝘐 𝘸𝘢𝘯𝘵 𝘵𝘰 𝘦𝘹𝘱𝘳𝘦𝘴𝘴 𝘮𝘺 𝘨𝘳𝘢𝘵𝘪𝘵𝘶𝘥𝘦 𝘵𝘰 𝘏𝘈𝘊𝘒𝘐𝘕𝘎𝘗𝘙𝘖𝘛𝘌𝘈𝘔 𝘧𝘰𝘳 𝘩𝘪𝘴 𝘢𝘴𝘴𝘪𝘴𝘵𝘢𝘯𝘤𝘦. 𝘐𝘧 𝘺𝘰𝘶 𝘯𝘦𝘦𝘥 𝘴𝘪𝘮𝘪𝘭𝘢𝘳 𝘩𝘦𝘭𝘱, 𝘤𝘰𝘯𝘵𝘢𝘤𝘵 𝘩𝘪𝘮 𝘢𝘵 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏@ 𝐆𝐌𝐀𝐈𝐋. 𝐂𝐎𝐌 𝘖𝘳 𝐖𝐞𝐛𝐬𝐢𝐭𝐞: 𝐰𝐰𝐰.𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦.𝐭𝐨𝐩 𝘰𝘳 𝐖𝐡𝐚𝐭𝐬𝐚𝐩𝐩 𝐨𝐧𝐥𝐲 +𝟒𝟒 𝟕𝟓𝟐𝟔 𝟏𝟖𝟕𝟑𝟕𝟕 𝘰𝘳 𝐓𝐞𝐥𝐞𝐠𝐫𝐚𝐦: @𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦𝐛𝐞𝐬𝐭𝟎𝟎𝟏”

Helpful Report

Posted 4 months ago

“Arrived promptly, pleasant guys. Nice one! 👍”

Helpful Report

Posted 4 months ago

“Quick delivery and a competitive price. All fine. First purchase from this company.”

Helpful Report

Posted 4 months ago

“Staff very helpful dealing with the missing parts. Great work.”

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Posted 5 months ago

“I remember when i had to divorce my ex wife because i was able to read the chat on her mobile phone with some guy she claimed was her cousin. She was always sending him my hard earned money and He kept asking about my 1 year old daughter in the chats calling her his baby, that got me really curius that i had to run a DNA test and found out the baby was not mine. I felt so betrayed and heartbroken, that was the worst time of my whole life. I will advice everybody to check that partner/fiance that you are currently in a relationship with so you can be sure that nobody is cheating or deceiving you. i surfed in the darkweb and hired a professional team of hackers called: 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌, they installed a program on my phone that gave me access to view every content on her phone and she never noticed her phone was been hacked. 𝐇𝐞𝐫𝐞 𝐢𝐬 𝐭𝐡𝐞𝐢𝐫 𝐜𝐨𝐧𝐭𝐚𝐜𝐭 𝐢𝐧𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧: 𝐖𝐞𝐛𝐬𝐢𝐭𝐞: 𝐰𝐰𝐰.𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦.𝐭𝐨𝐩 𝐄𝐦𝐚𝐢𝐥: 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏@ 𝐆𝐌𝐀𝐈𝐋. 𝐂𝐎𝐌) 𝐓𝐞𝐥𝐞𝐠𝐫𝐚𝐦: @𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦𝐛𝐞𝐬𝐭𝟎𝟎𝟏 𝐖𝐡𝐚𝐭𝐬𝐚𝐩𝐩 𝐨𝐧𝐥𝐲 +𝟒𝟒 𝟕𝟓𝟐𝟔 𝟏𝟖𝟕𝟑𝟕𝟕”

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Posted 5 months ago

“I ORDERED A SHARP MICROWAVE AT A GREAT PRICE, (LOWER THAN THE LARGE MARKET PLACE WEBSITE) ON FRIDAY EVENING. PAID FOR NEXT WORKING DAY DELIVERY SO EXPECTED IT TO ARRIVE TODAY (MONDAY). HAD MESSAGE FROM DPD THAT IT WOULD ARRIVE MID PM SATURDAY, WHICH IT DID. SO ROUGHLY 20 HOURS FROM POINT OF ORDERING, SO WAS VERY HAPPY INDEED. WILL BE USING AGAIN NOW I HAVE FOUND THEM. SHARP FLAT BED 25L MICRO COMBI VERY GOOD TOO, FROM INTITAL USE. VERY ROOMY AND EASY TO FOLLOW CONTROLS, (NOT USED GRILL/OVEN YET), GETTING RID OF TURNTABLES IS DEFINITELY THE WAY FORWARD.”

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Posted 5 months ago

“The delivery man turned up and left immediately. He alleged that he had been waiting 15 minutes (which was completely untrue!). In reality he either couldn't be bothered to do the job, or was running late. I complained but have not had a satisfactory response”

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Posted 5 months ago

“Hob was just what we wanted. Good price swift delivery very happy”

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Posted 5 months ago

Appliances Direct is rated 4.2 based on 5,886 reviews