Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 5,897 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 5,897 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 5 star review on 2nd October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service”

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Posted 2 years ago

“I haven’t actually received the ice maker yet as dpd only deliver whilst I am at work and it does not allow me to change the time or make it at the weekend. I have no idea how I am supposed to take delivery of this???”

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Posted 2 years ago

“Efficient from order to delivery.”

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Posted 2 years ago

“A fast delivery and a good price. This is a great company to trade with. Many thanks Lord Geoffrey R Hage.”

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Posted 2 years ago

“Super fast delivery just too many follow ups chasing me to buy something else! Would buy again though”

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Posted 2 years ago

“We found dealing with the company very easy, and it gives you more choice than going to a shop.”

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Posted 2 years ago

“From start to finish the service was Amazing and got brand new ice machine delivered in the next few days”

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Posted 2 years ago

“The tumble dryer they supplied was faulty and there is no way of speaking to someone, only an online form and then told to call out to get it fixed under warranty after first use!”

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Posted 2 years ago

“Great service,great product, great price ,speedy delivery will buy from here again.”

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Posted 2 years ago

“Very good service Ordered next day delivery. Arrived at 7.30am Nice guy’s who delivered oven”

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Posted 2 years ago

“Excellent price spot on delivery very polite delivery men”

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Posted 2 years ago

“The online order process was simple and quick to complete. My fridge freezer was delivered promptly by a polite and professional delivery team who kept me up to date during the process. I can thoroughly recommend appliances direct.”

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Posted 2 years ago

“Found exactly what I needed ordered that evening and was delivered the next day with a 1 hour timeslot given.”

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Posted 2 years ago

“Good selection, easy to order and quick delivery all at a good price. Would use again.”

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Posted 2 years ago

“It was quick and easy to order online. Delivery was quick and delivery drivers where helpful and friendly. I’m very pleased with my oven and hob which is their own make. I would use this company again. And recommend to friends and family.”

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Posted 2 years ago

“100% happy with my order, as always.”

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Posted 2 years ago

“All went as expected, from order to delivery. Thank you Appliances Direct.”

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Posted 2 years ago

“Great service all-round was here on time my new bbq and the two guys was very helpful as we'll rung me 18mins before delivering really great service Les”

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Posted 2 years ago

“First delivery missing parts on cooker and damaged my lino flooring , second cooker with the same issue finally accept return after contacting head head of customer services. Refused claim on flooring saying they did not do it even when the drivers photo showed the cooker in the exact place of the damage. Shocking customer service avoid at all costs shocking delivery be warded the positive reviews they are a rarity getting things right. They are just liars don't believe anything they say. They won't care if they damage anything and just close your claim with no truthful reason a total disgrace of a company avoid all the buy it direct group of companies”

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Posted 2 years ago

“low prices qualty goods,speedy delivery”

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Posted 2 years ago

Appliances Direct is rated 4.2 based on 5,897 reviews