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Appliances Direct Reviews

4.2 Rating 5,902 Reviews
80 %
of reviewers recommend Appliances Direct
4.2
Based on 5,902 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

How quickly does Appliances Direct resolve customer queries?
(4 years ago)
Greater than 58% of reviewers feedback is Appliances Direct resolves customer queries within an hour.
(4 years ago)
82.85%
Industry Average
Needed to replace my kettle and the price even with delivery was cheaper than anywhere else. Website was easy to use and even though I chose 3-5 day delivery it came the next day!! Brilliant service, will defo use again and recommend to friends
- S McClusky
Brilliant service appliance was delivered way ahead of schedule. Good prices too
- Anonymous
Excellent service from start to finish.
- Anonymous