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Appliances Online Australia Reviews

2.1 Rating 135 Reviews
25 %
of reviewers recommend Appliances Online Australia
Company Reviews Questions Metrics
2.1
Based on 135 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
2 out of 5

Popular Questions:

Delivery

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Customer Service

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How long does Appliances Online Australia take to deliver?
Helpful Report
(1 day ago)
Appliances Online Australia normally delivers next Day.
Helpful Report
(1 day ago)
B-

Delivery - Average

67.69%
Industry Average
“ Customer service team was amazing extremely helpful easy to talk to . The delivery was spot on i can not fault anything my 2 hour time frame window was 12 to 2 was here at 12.30 i had constant updates. Was just wonderful thank you. Highly recommended i will be using Appliances online again. ”
- Sharon
“ I have always bought appliances from stores, I was unable to get the model microwave I wanted and was told it would take about 4 weeks before it was in SA. Ordered microwave yesterday through AO in the afternoon and it was delivered before 12 noon today. Excellent customer service. I was kept informed of delivery time. Service delivery guy was polite and helpful. No hesitation about using in the future. ”
- Victoria
“ The delivery teams were on time & helpful. They even helped me a bit with the disconnect old machine/ install new machine. They also removed the old machines & new machine packaging as requested. ”
- Peter (SA)
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