Login
Start Free Trial Are you a business?? Click Here

Aquabliss LTD Reviews

2.1 Rating 356 Reviews
28 %
of reviewers recommend Aquabliss LTD

Phone:

01325 778277

Location:

Unit G4 Morton Park Way, Darlington United Kingdom
DL1 4PQ

Write Your review

Aquabliss LTD 1 star review on 11th November 2024
Mark Georgetti
Aquabliss LTD 1 star review on 3rd May 2023
Matthew
Aquabliss LTD 1 star review on 3rd May 2023
Matthew
Aquabliss LTD 1 star review on 17th May 2022
Anonymous
Aquabliss LTD 1 star review on 18th May 2016
Anonymous
Aquabliss LTD 1 star review on 18th May 2016
Anonymous
Anonymous
Anonymous  // 01/01/2019
AVOID AVOID AVOID AT ALL COSTS!! This bunch of clowns/KIDS do not know their own cheap Chinese import tut that they are selling as supposed quality products. Product arrives a week late after an apparent “pallet collapse”, parts missing, product (shower doors) do not fit the opening size as advertised, leak from every given angle, oh a come with no instructions! PLEASE read all the reviews on this company before opening your wallet, you will regret it. I think the fact they are SUPPOSEDLY a reputable firm is very much in question when you see they are operating from gmail accounts, that’s a first for me I must say. I will be doing my upmost to spread the word Aquabliss, that is one assurance I can give to you.
Helpful Report
Posted 6 years ago
Ordered a bathroom cabinet, assured that delivery timeframe could be accommodated but despite endless calls nothing was received. Repeatedly the delay was blamed on the courier. A cursory glance at the courier’s website proved this was a blatant lie. Rude staff, total lack of customer care. Not sure if the product any good but would not recommend this company to anyone. Hopefully I will have less trouble getting my refund but I have my doubts...
Helpful Report
Posted 6 years ago
DO NOT USE THIS COMPANY. This order was made on the 1st August and it is still not complete. Missing items, damaged items, wrong items, multiple items. I have had over 50 telephone conversations with them and three months on - I still don't have the original order. Please do not use this company.
Helpful Report
Posted 6 years ago
Disgraceful company to deal with wish I had read the reviews before I ordered a radiator from them . Paid £29.95 delivery and then had to phone them to ask when I was getting the delivery when it eventually arrived it was the wrong one I'm sure they didn't have the original order in stock and just sent another one in the hope we would accept it !!! After numerous phone calls and emails to customer services who were the worst I have ever come across they talk over you the whole time and at one point Anne Marie even put her phone down and I could hear here telling her colleagues " ha she's talking to herself now " , she denied getting any emails from me even although I had copies of everything I sent them and their replies . Eventually I had to take a very large radiator to a collection point just to get it out of my house 3 days later it came back to me !!!!! I refused delivery even the delivery driver was astounded ,he delivered it the first time round , I had already cancelled the order and requested a refund of 245.95 which included the delivery charge this took a considerable amount of patient on my part as every time I called customer services they were rude , disinterested told lie after lie, blamed everybody else except themselves but I have now eventually received my refund . I will never use this company again and would urge anyone else to stay well clear I wish I had read the reviews beforehand i would have saved myself a lot of stress and hassle . I did get another radiator from an online company paid £4.95 delivery it came the next day it can be done .
Helpful Report
Posted 6 years ago
Couldn't choose no stars..........late deliveries, damaged products, arrogant staff, constant lies nothing good to say. Shame they don't allow you comment on there own web site, might learn a thing or too about customer service. Use at your own risk...........
Helpful Report
Posted 6 years ago
placed an order on 16th September, wrong item delivered 27th September, items collected for a refund still no refund 11th October. Made 12 phone calls chasing up outstanding items and refund, never get a call back, get told item out for delivery today then told items gone missing with courier?? absolute joke would NEVER EVER use again.
Helpful Report
Posted 6 years ago
Absolutely perfect. Beautiful products delivered when I requested. Smooth transaction and wonderful people to chat to on the phone. Achieved the bathroom I had spent years planning for a fraction of the cost. Have recommended.
Helpful Report
Posted 6 years ago
Absolutely perfect. Beautiful products delivered when I requested. Smooth transaction and wonderful people to chat to on the phone. Achieved the bathroom I had spent years planning for a fraction of the cost. Have recommended.
Helpful Report
Posted 6 years ago
Excellent customer service, so helpful and responded straight away. Ordered a replacement toilet seat on the Wednesday, delivered the next day! Can't fault them.
Helpful Report
Posted 6 years ago
As reported, The shower tray kit wasn't compatible with the tray as the screws only went in barely 5mm! I emailed the company and was fobbed off with the kit being correct! I have fitted bathrooms for 17 years so I know if something isn't right. Had to buy a proper kit from B&Q as the job needed to be finished and the response from my emails to Aquabliss were slow. This was the first time I have used this firm and will definitely be the last!! Customer services needs a good shake up!!
Helpful Report
Posted 6 years ago
Delighted with the service. Fast, efficient and a very good product
Helpful Report
Posted 6 years ago
Not worthy of any stars. DO NOT BUY FROM THIS COMPANY. CUSTOMER SERVICES NO HELP. THEY WILL NOT REFUND. CUSTOMER SERVICES WILL TELL YOU UNTRUTHS
Helpful Report
Posted 6 years ago
DO NOT BUY FROM THEM. Terrible, infuriating service. Non delivery, issues with refunds, no contact from them. Always me chasing. No updates from tgem AT ALL. 14 days after express 1-3 day order process no goods and no refund. They should not be trading. Reported to trading standards.
Helpful Report
Posted 6 years ago
Aqua nightmare! We have learnt in future to look at reviews before ordering anything again on line. High postage costs donot guarantee anything will actually be dispatched at all. It is clear now that staff have stock excuses, such as damaged goods have been returned to depot, (don't believe anything was sent in the first place), three promised re- delivery dates did not bring our goods, emails went unanswered. Plumbing slot lost and wasted days waiting for delivery. If all internet companies treated their customers with the contempt that Aquabliss does the High Street would be buoyant. Avoid the stress go somewhere else!
Helpful Report
Posted 6 years ago
If only my plumber was as honest as this company and efficient. Ordered a tray from this company, received within the time stated which was great. Checked it over with the driver and ensured it was OK. A couple of weeks later my fitter finally turned up, a week later than planned. 2 days into the job the tray is broken in half... Must have been delivered like that he said... Absolute nonsense. Phoned Aquabliss and explained the situation and that I was out of pocket due to the lying cowboy I'd hired to fit my bathroom. Aquabliss delivered me a tray the following day despite me phoning at 4pm and they even knocked a little off the price as they were sympathetic to my situation. They didn't have to do this for me and I greatly appreciate it hence the review.
Helpful Report
Posted 6 years ago
Marvelous delivery service. Couldn't fault it. Next day order received promptly on time
Helpful Report
Posted 6 years ago
Great experience purchasing from this company. Thank you for all your help choosing my bathroom. For me choosing a bathroom became a mission to ensure I had something suitable for my needs and something suitable for my budget. Happy to say I achieve success with both. I spent a lot of time doing my own research and listening to the help and advice from the staff over the phone. I suffer with mobility issues and I was helped every step of the way. Thank you. I really am grateful for your help.
Helpful Report
Posted 6 years ago
Despite Hills mountains and various other obstacles (the ex wife) Aquabliss delivered on time quickly and efficiently. Thank you. Chuffed with the big bath. You'll be glad to know after my essay of questions I managed to fit! No weight loss plan needed!
Helpful Report
Posted 6 years ago
Thank you for your help. Outstanding service.
Helpful Report
Posted 6 years ago
Happy with service and goods thank you
Helpful Report
Posted 6 years ago
Aquabliss LTD is rated 2.1 based on 356 reviews