Aqua Gardening Reviews

Name: Aqua Gardening
Address: Unit 3/4 Billabong Street, Stafford, Queensland
Rating: 4.72

4.7 Rating 1,974 Reviews

93 %

of reviewers recommend Aqua Gardening

4.7

Based on 1,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

07 3354 1588

Email:

grow@aquagardening.com.au

Location:

Unit 3/4 Billabong Street,
Stafford
Queensland
4053

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Aqua Gardening 5 star review on 1st February 2024

Aqua Gardening 5 star review on 29th July 2023

Anonymous

309

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from these guys. Ordered online Saturday and receiving goods two working days later. 10 🌟”

Helpful Report

Posted 2 years ago

G'day Jarrod, Thank you for sharing this awesome review with our community! We're pleased to know you've received your order swiftly and safely. We look forward to sending more gear out for you in the future. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

“The pump I ordered wasn’t available but I was told of another pump that was as good if not better. A fare bit dearer but I’ve got it running in my pond and it’s fantastic! The service and the delivery were excellent.”

Helpful Report

Posted 2 years ago

G'day Michael, Thank you for sharing this 5-Star review with our community! The pond and waterfall feature looks great, we are pleased that we were able to help you find the best pump possible. If you have any other feedback we would love to hear where you think we could improve. Send us an email at feedback@aquagardening.com.au and we can continue the conversation there. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

“I ordered the wrong size product twice and the staff via telephone were extremely happy to return and refund. This is a company that prides itself in customer service. 5 stars.”

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Posted 2 years ago

Thanks, Greg, appreciate the kind words and you taking your time to share the review. Let us know if there is anything we can help with in the future. - Aqua Gardening

Posted 2 years ago

“Outstanding delivery. so quick”

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Posted 2 years ago

Thanks for the review - we do dispatch as fast as possible, we are glad to hear the couriers were able to deliver it promptly too. - Aqua Gardening

Posted 2 years ago

“I was attended to quickly and efficiently”

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Posted 2 years ago

Glad it was smooth for you, happy to help out in the future anytime you need. - Aqua Gardening

Posted 2 years ago

“Very helpful staff and a streamlined business.”

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Posted 2 years ago

Thanks for letting us know of your experience. Happy gardening!

Posted 2 years ago

“Was in touch with one of your staff members called Zack. He was very polite and very helpful.”

Helpful Report

Posted 2 years ago

Thanks, Laura - we will pass this on, glad to hear he was able to help. He's a plant scientist. - Aqua Gardening

Posted 2 years ago

“I placed my order for my pond pump, filter and hose late on 31/1/22 and received my goods early on 4/2/22. Great job guys! prompt service and goods as ordered. Fantastic I Will Be Back.”

Aqua Gardening 5 star review on 4th February 2022

Helpful Report

Posted 2 years ago

Glad we could help! Enjoy your new tranquil waterfall! - Aqua Gardening

Posted 2 years ago

“Ive been getting all my supplies from aqua gardening and theyre all great quality, nutrients produce quality fruits and shipping is always incredibly fast. 10/10 would recommend”

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Posted 2 years ago

Thanks for the kind words and taking the time to make this review. Hope your gardening continues to be successful! - Aqua Gardening

Posted 2 years ago

“i loved my new light untill i got water on it then it exloded ,but all good theres always the sun”

Helpful Report

Posted 2 years ago

Eeesh! Hope you are OK! Great there is the sun, you're right, if you ever need help choosing another light, don't hesitate to let the team know either. - Aqua Gardening

Posted 2 years ago

“Easy to get to, fast efficient service from staff, Great stock levels.”

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Posted 2 years ago

Thanks for taking the time to make a review, Glen. Happy gardening!

Posted 2 years ago

“Great service.”

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Posted 2 years ago

Thanks, Jamie, glad that we could help out. - Aqua Gardening

Posted 2 years ago

“Great service. Excellent communication as to when items were to be delivered, also recieved them on the day promised. Thankyou😀”

Helpful Report

Posted 2 years ago

Thanks for letting us know - glad that the couriers were able to help get them to you on time also, always good to hear. Happy gardening! - Aqua Gardening

Posted 2 years ago

“Good web site, easy to order, quick replies.”

Helpful Report

Posted 2 years ago

G'day Christopher, Thank you for sharing this great review. We are delighted that you've found the website easy to use. We are always excited to reply to any queries we get. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

“Good service”

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Posted 2 years ago

G'day Garry, Thank you for sharing this 5-Star review! We pride ourselves on the service we provide and look forward to helping you out again in future. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

“Ordered our pump on Friday afternoon..received on Tuesday morning…fantastic..thank you from us and the fish🐡🐡🐡”

Helpful Report

Posted 2 years ago

G'day, Thank you for sharing this awesome review! We are pleased to hear your order was delivered swiftly and safely, and that your fish are happy. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

“I like the new no nonsense setup. Order online, walk in, give the staff your number, they get it and off you go. Or the option to get it posted. Help available if you're unsure/novice. Indoor display pond/aquaponics system is worth a look too.”

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Posted 2 years ago

G'day Owen, Thank you for sharing your awesome review with our community. We have changed from our previous shop-front style in favour of the showroom in order to shift our focus on to the customer and their success. All the while making more space for cool stocked items. We are glad you are a fan of the new design, and that you've found the experience to be positive. We look forward to being able to help you out again soon. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

“Super quick dispatch and delivery”

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Posted 2 years ago

Hey Kathy, Thank you for sharing your 5-star review with the community. The warehouse team works tirelessly to get our orders out the door. We are pleased your order arrived swiftly and safely. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

“Awesome products”

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Posted 2 years ago

G'day Thanks for leaving us this 5-Star review! We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

“Service was above and beyond ordered on Thursday and received my order on Monday via standard post great dispatch speed definitely will do business with this company again! 😀”

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Posted 2 years ago

Glad to hear, thanks for the feedback! Let us know if there is anything we can help with in the future. - Aqua Gardening

Posted 2 years ago

Aqua Gardening is rated 4.7 based on 1,974 reviews