Aqua Gardening Reviews

Name: Aqua Gardening
Address: Unit 3/4 Billabong Street, Stafford, Queensland
Rating: 4.72

4.7 Rating 1,974 Reviews

93 %

of reviewers recommend Aqua Gardening

4.7

Based on 1,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

07 3354 1588

Email:

grow@aquagardening.com.au

Location:

Unit 3/4 Billabong Street,
Stafford
Queensland
4053

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Aqua Gardening 5 star review on 1st February 2024

Aqua Gardening 5 star review on 29th July 2023

Anonymous

309

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service”

Helpful Report

Posted 2 years ago

Thanks for your kind words, glad we could help out. - Aqua Gardening

Posted 2 years ago

“Good service, nice place”

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Posted 2 years ago

Thanks - you're welcome back at any time, we are always happy to help!

Posted 2 years ago

“Excellent customer service”

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Posted 2 years ago

Thanks for taking the time to leave a review. Kind regards, Aqua Gardening

Posted 2 years ago

“Awesome service. Super fast dispatch. You guys honestly understand customers needs to have their order dispatched and received without delay. I received my order within 48hours of purchase. Super happy.”

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Posted 2 years ago

Glad to hear it wasn't held up after dispatch, happy gardening!

Posted 2 years ago

“Good fast service.”

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Posted 2 years ago

Thanks for your review! Hope to see you again soon!

Posted 2 years ago

“Always high quality service. Staff on point with knowledge. I shop nowhere else.”

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Posted 2 years ago

Thanks for your kind review, hope to be able to help you out again in-store soon.

Posted 2 years ago

“Fast, efficient & friendly service, goods are always packed well with no damage incurred in post. Always arrives quickly. Recommended store to order from :) Thank you.”

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Posted 2 years ago

Hello, Thank you for sharing this 5-Star review with us! We strive to provide fast and safe service and are pleased you've had a positive experience shopping with us. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

“Stocks items difficult to find at other gardening shops, and has excellent service.”

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Posted 2 years ago

Hello, Thanks for your review. Kind regards, Aqua Gardening

Posted 2 years ago

“Very fast despatch, and well packed to ensure no leaks or damage - excellent.”

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Posted 2 years ago

G'day, Thank you for sharing this 5-Star review! I have passed your feedback onto the warehouse team who work to ensure every order is dispatched swiftly and safely. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

“Although I am still waiting for the parcel to arrive. It's 22 /02/22.”

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Posted 2 years ago

G'day Barry, Thank you for sharing this awesome review. It looks like your order is probably on track to be delivered today! We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

“The product - a foam filter was $25 - for a block of foam, so it was grossly overpriced. Postage was $15, for a lightweight parcel when the actual cost is $9.30. Only bought it here as I couldn’t find another supplier - which probably accounts for the price gouging.”

Helpful Report

Posted 2 years ago

Hello John, Thanks for your feedback, good or bad we appreciate people being honest about our service. We regret to hear that you are unhappy or feel as though the price has been gouged. We do offer a Lowest Price Guarantee, where we match any retail price for other companies in Australia. PondMAX Australia have a website with a directory of all the retail stores in Australia, and we keep our prices competitive and in line with what others are charging, and will match anyone who is cheaper for the same item. Our shipping is calculated by cubic weight, so despite being light, the relative dimensions of the item is what pushed the prices up. Please do not hesitate to get in touch with our support team at support@aquagardening.com.au if you have any issues in the future, and they will be able to help with your questions or shipping concerns before you go through with your payment and accept the terms and conditions of the order. Thanks again for your review to help see where we may improve, Aqua Gardening

Posted 2 years ago

“Supply issues but very good informative customer service”

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Posted 2 years ago

Thanks for the review and feedback, happy gardening.

Posted 2 years ago

“Amazing! Had everything I needed in stock and was ready to pick up within an hour.”

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Posted 2 years ago

Glad we could help - happy gardening!

Posted 2 years ago

“Easy to buy and pick up. Great service.”

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Posted 2 years ago

Thanks for the kind words - happy gardening ahead! - Aqua Gardening

Posted 2 years ago

“Very quick dispatch and delivery. Made life easy”

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Posted 2 years ago

Thanks for taking the time to make a review, much appreciated. - Aqua Gardening

Posted 2 years ago

“My order was simple and was filled promptly.”

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Posted 2 years ago

Thanks for taking the time to make a review, much appreciated. - Aqua Gardening

Posted 2 years ago

“My Go to store for the best in green thumb gear. Thanks guys”

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Posted 2 years ago

Thank-you for your patronage, let us know if there is anything else we can help with in the future. - Aqua Gardening

Posted 2 years ago

“Pretty simple just order and it turns up on time no dramas”

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Posted 2 years ago

Thanks for your review, hope the products all work well for you - Aqua Gardening

Posted 2 years ago

“Great service”

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Posted 2 years ago

Thank-you, hope to see you again sometime - Aqua Gardening

Posted 2 years ago

“We only purchased a very large pot saucer for our beautiful pot. I was grateful to find the saucer in convenient distance from our home. I found your outlet on google and communicated with your staff by phone and then a personal visit.”

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Posted 2 years ago

Thanks for taking the time to place a review - hope the saucers work well for you. Let us know if there is anything else we can help with in the future - Aqua Gardening

Posted 2 years ago

Aqua Gardening is rated 4.7 based on 1,974 reviews