Aqua Gardening Reviews

Name: Aqua Gardening
Address: Unit 3/4 Billabong Street, Stafford, Queensland
Rating: 4.72

4.7 Rating 1,974 Reviews

93 %

of reviewers recommend Aqua Gardening

4.7

Based on 1,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

07 3354 1588

Email:

grow@aquagardening.com.au

Location:

Unit 3/4 Billabong Street,
Stafford
Queensland
4053

Write Your review

Tell us how Aqua Gardening made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Aqua Gardening 5 star review on 1st February 2024

Aqua Gardening 5 star review on 29th July 2023

Anonymous

309

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am new to this hydroponic food growing and totally love it. Was playing with the idea for quite a long time but never found a site which was able to help me and give me some advice ........ till I stumbled across Aquagardening. I found everything I was looking for and now I am in full swing growing my own food. Thanks and I will continue ordering from you.”

Helpful Report

Posted 1 year ago

Thanks so much for your 5-star rating of Aqua Gardening! We're so glad to hear that you found everything you were looking for and that you are now in full swing growing your own food. We appreciate your taking the time to share your experience and look forward to working with you again soon. Thank you for being a loyal customer!

Posted 1 year ago

“My order arrived quickly to W.A great products and great prices.”

Helpful Report

Posted 1 year ago

Thank you so much, Jason! We are delighted to hear that you gave our Aqua Gardening products a 5 star rating. We appreciate your support! We are glad that the order arrived quickly to W.A and that you were happy with the products and the prices. Thank you for the kind review!

Posted 1 year ago

“Best service and delivery products wrapped and arrived very Fast I would recommend Aqua Gardening thank you so much”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of Aqua Gardening, David! We really appreciate all of your loyalty and support. We are so glad to hear that you received the best service and that your products were wrapped and delivered quickly. We hope you will continue to recommend us to your friends and family! Thank you again for being such a great customer.

Posted 1 year ago

“Ordered and paid for a product on the 1Sep23, which was not in stock. After two weeks of no contact, I contacted Aqua and was told it was on backorder. I suggested that letting me know that might have been a good idea. Gentleman that I talked too wasn't too concerned. Product arrived on the 19th. The time delay wasn't an issue. Just the lack of information, as I had since found the product locally and slightly cheaper.”

Helpful Report

Posted 1 year ago

Dear Gordon, Thank you so much for taking the time to share your feedback! I'm sorry to hear you experienced an out-of-stock issue and had to wait two weeks before hearing back from us. We should have kept you informed about the status of your order, and for that I sincerely apologize. We would appreciate if you could share with us how we can make things better for our customers going forward - your opinion matters and is valuable to us. Thank you for your time and your business. Sincerely, Aqua Gardening

Posted 1 year ago

“The packet of seeds which I purchased said: ‘Plenty of seeds in each packet to ensure successful growth and an abundant harvest’. I received 5 seeds in the packet of which 4 were crushed. Don’t be misled by this shoddy business.”

Helpful Report

Posted 1 year ago

Thank you for your honest feedback Leigh. We appreciate you taking the time to let us know your experience. We are very sorry to hear that the packet of seeds you purchased from us stated that you would get 'plenty of seeds’, but you only received 5, of which four were crushed. This is certainly not up to our usual standard and we would like to apologize for this. Is there anything we could do to make this situation better for you? We would like to make sure that you have a better experience with Aqua Gardening in the future.

Posted 1 year ago

“Generally good service and a good range of products at reasonable prices..Delivery can be a bit slow at times.. My only complaint is that I get a lot of emails about dirt gardening products.. As a Hydroponic vegetable grower I would like to see emails on that type of growing only..”

Helpful Report

Posted 1 year ago

Thank you so much for your 4-star rating of Aqua Gardening! We value your loyalty and we are very glad to know that you've had generally good service and a good range of products at reasonable prices. Delivery times can sometimes take a bit longer than expected, and we apologize for that inconvenience. We will take your comment into consideration and focus your emails more towards hydroponic vegetable growing. Thank you again for being a loyal customer!

Posted 1 year ago

“Service was prompt, friendly and very helpful. We received our order the next day.”

Helpful Report

Posted 1 year ago

Thank you so much for your 4 star rating, Sharon! We are incredibly grateful for your kind words about our service - we're delighted to hear that it was prompt, friendly and helpful!

Posted 1 year ago

“Always pleasantly surprised at how swiftly and well packaged items are delivered from Aqua Gardening to me here in Sydney. They have a comprehensive range of items that you would have to go and visit any number of specialty gardening stores and certainly which could not be found at your supermarket-chain hardwares and nurseries. Postage costs are reasonable too. Highly recommend giving this store your business!”

Helpful Report

Posted 1 year ago

Thank you so much for the amazing five-star rating, Patrick! We really appreciate your loyalty and are so pleased to hear that you always receive your orders swiftly and well packaged. We appreciate your kind words about our comprehensive range of items - it is what sets us apart from other stores! We look forward to continuing to serve as your go-to gardening store. Thank you again for your support!

Posted 1 year ago

“10/10, correct order, fast delivery, great product”

Helpful Report

Posted 1 year ago

Thank you so much Mick for awarding Aqua Gardening 5 stars and for your kind words- "10/10, correct order, fast delivery, great product". We appreciate your loyalty and are delighted to have you as part of our Aqua Gardening family!

Posted 1 year ago

“Great service very helpful.”

Helpful Report

Posted 1 year ago

Thank you very much for your 4 star rating, Cosimo! We appreciate the time you've taken to highlight your experience with us. We're so glad that you had a great service and found our staff to be very helpful!

Posted 1 year ago

“fast delivery”

Helpful Report

Posted 1 year ago

Thank you Matthew for the 5 star rating for Aqua Gardening. We also understand that you were pleased with our fast delivery and appreciate you taking the time to review us. We hope to provide you with more great experiences in the future!

Posted 1 year ago

“I have been a customer of Aquagardening for a few years now and have found them to always provide a good service. There have been a few hiccups over that time, but any issues are always sorted quickly by the helpful staff. While the prices on some items can be a bit inflated (compared to other suppliers), overall they are well priced and have some great weekly member deals (when they remember to update them ;) ).”

Helpful Report

Posted 1 year ago

Thank you so much, Chris, for your 5 star rating of Aqua Gardening! I really appreciate that you have been a loyal customer of ours for a few years now and are still finding us to provide good services, despite any issues you've experienced over that time. It's always great to hear that our helpful staff have been quick to resolve any of those hiccups. We are so glad we've been able to provide a good experience for you throughout your time as a customer! Thank you again.

Posted 1 year ago

“Very happy with your product I've never seen my pond so good”

Helpful Report

Posted 1 year ago

Thank you so much, Wendy, for the 5 star rating! We are delighted to hear that you are very happy with our product and that your pond has never looked so good! We greatly appreciate your positive review.

Posted 1 year ago

“Amazing service awesome products and fast despatch can't fault nothing 👍”

Helpful Report

Posted 1 year ago

Thank you Karl for your 5 star rating! We appreciate your loyalty and are delighted to hear that you have been pleased with our services, amazing products and swift despatch times! We look forward to serving you again in the future.

Posted 1 year ago

“My service here in Fleurieu Peninsula is Biological soil Advisor”

Helpful Report

Posted 1 year ago

“I purchsed a in line fan , it arrived on time and the whole process from start to finish was easy The fan I bought was exactly as described and the price was great”

Helpful Report

Posted 1 year ago

Thank you so much for your five-star rating of Aqua Gardening, Rodney! We are delighted that you found the whole process from start to finish to be easy, and that you were extremely happy with the in line fan you purchased from us - it must be a relief to receive a product that was exactly as described and at a great price!

Posted 1 year ago

“Aqua Gardening's service and choice of products is outstanding. It is one of the best websites I have ever dealt with. I come from a country town where the choice is very limited so it was great to be able to access and purchase a pump which suited my pond at a great price as well. I definitely recommend this website to other gardeners and pond enthusiasts.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of Aqua Gardening, Michael! We are truly grateful and thrilled to hear that you appreciated our great service and vast selection of products. It's fantastic that you were able to find the perfect pump for your pond all the way from a country town, and we're so glad you would recommend us to other gardeners and pond enthusiasts. Thank you again!

Posted 1 year ago

“Quality products good price. Pleasure to deal with”

Helpful Report

Posted 1 year ago

Thank you Phillip for the 5-star rating! We are so happy to hear you had a pleasant experience with us and that you think our products are good quality for a great price. It was our pleasure to deal with you!

Posted 1 year ago

“Nice people with answer the phone to all muy questions,specially Julian and Daniel.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating, Emilia! We are so pleased to hear that you had a great experience with us. It's wonderful to hear that our team has been providing helpful and courteous service. We truly appreciate your kind words and hope to continue providing great service in the future!

Posted 1 year ago

“Great in house service, no questions too stupid! Free advice and friendly faces. Exceptionally vast range, if they don't have it, they'll get it in at value for money compared to others. I killed plants regularly, now they thrive. Thank you guys.”

Helpful Report

Posted 1 year ago

Thank you so much for the fantastic 5-star rating, Craig! We are so glad to hear our Great in-house service! Free advice and friendly faces. Exceptionally vast range, if they don't have it, they'll get it in at value for money compared to others. We're also happy to hear that you've seen your plants thriving - that's what we're all about! Thank you for your loyalty to Aqua Gardening.

Posted 1 year ago

Aqua Gardening is rated 4.7 based on 1,974 reviews