Aqua Gardening Reviews

Name: Aqua Gardening
Address: Unit 3/4 Billabong Street, Stafford, Queensland
Rating: 4.72

4.7 Rating 1,974 Reviews

93 %

of reviewers recommend Aqua Gardening

4.7

Based on 1,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

07 3354 1588

Email:

grow@aquagardening.com.au

Location:

Unit 3/4 Billabong Street,
Stafford
Queensland
4053

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Aqua Gardening 5 star review on 1st February 2024

Aqua Gardening 5 star review on 29th July 2023

Anonymous

309

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problem ordering. Problem is p postage. It's still in same location it was left, interstate( post office) and should be here.”

Helpful Report

Posted 2 years ago

Hello Scott, Thank you for raising this with us so we were able to look into it for you. This order was last marked as 'In Transit' so it has left the distribution center and is on the way to NSW. It was sent on March 31st and there is a 5-9 business day window for deliveries on the Standard Shipping option that was selected. It is still within that window and is marked as 'Due On Time' on the Australia Post website. The lack of recent scans could be due to the delays and backlog that Australia Post are working through with the recent floods, but there should be updated scans once it arrives to a depot closer to your town. If there are further delays outside of the estimated window of delivery or if you have any issues in the future, please don't hesitate to contact us on support@aquagardening.com.au. Aqua Gardening

Posted 2 years ago

“Recently transferred indoor plants to LECA. Purchased all my needs at Aquagardening; collected instore and via delivery. Very happy with the products and overall service. Thanks.”

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Posted 2 years ago

“Stocks good selection of products.”

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Posted 2 years ago

“Thought the order was processed and delivered much earlier than my original expectations. Well done”

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Posted 2 years ago

“Very friendly and helpful”

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Posted 2 years ago

G'day Ryan, Thank you for sharing this great 5-star review! We enjoy interacting with the gardening community and are pleased to hear the experience was helpful. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

“I was only after a float valve for my pond, $40, but the sales guy was most helpful in showing me how it was installed on the display pond, well done.”

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Posted 2 years ago

G'day Robert, Thank you for sharing this great 5-star review! We enjoy spending time with our community in-store and are pleased you stopped in. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

“Punctual and efficient”

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Posted 2 years ago

“Quick online service, delivery to SA in a few days. Thank you”

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Posted 2 years ago

“I was impressed with service.”

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Posted 2 years ago

“Good service, on time, will buy again”

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Posted 2 years ago

“I’ve got no issues with product or service!”

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Posted 2 years ago

“First class service and products.”

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Posted 2 years ago

“Great service and friendly knowledgeable staff”

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Posted 2 years ago

Thanks for your review - glad we have been able to help out! - Aqua Gardening

Posted 2 years ago

“Product as described. Fast shipping and good packaging. Can't complain at all, nice one.”

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Posted 2 years ago

“Quick service is good service”

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Posted 2 years ago

Thanks for sharing your experience, glad we were able to help out quickly! - Aqua Gardening

Posted 2 years ago

“Always super speedy delivery and products are packaged securely :D”

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Posted 2 years ago

“The customer service is one off the best I have encountered anywhere in all aspects Jeffrey”

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Posted 2 years ago

G'day Jeffrey, Thank you for sharing this 5-star review with our community! We take joy in chatting about gardening and are pleased that you have had a positive service experience with us. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

“customer service is very good! Love their products! Works well with my plants!🙂❤️”

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Posted 2 years ago

G'day Melarie, Thank you for sharing this 5-star review with our community! We take joy in chatting about gardening and are pleased that you have had a positive service experience with us. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

“Fast and efficient delivery Will be back for sure Philippe”

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Posted 2 years ago

G'day Philippe, Thank you for sharing this awesome review with our community! We strive to ensure all of our despatched orders arrive swiftly and safely, we are glad you have found this to be the case. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

“Thank always do all my hydroponic shopping through acqua garden as they have the best customer service and delivery service I have found very very happy customer 💚🇦🇺💚”

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Posted 2 years ago

Thanks for sharing your review. Happy gardening! - Aqua Gardening

Posted 2 years ago

G'day David, Thank you for sharing this great review with our community. We are pleased to know that you've enjoyed our service experience and swift delivery of your goods. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

Aqua Gardening is rated 4.7 based on 1,974 reviews