Aqua Gardening Reviews

Name: Aqua Gardening
Address: Unit 3/4 Billabong Street, Stafford, Queensland
Rating: 4.72

4.7 Rating 1,974 Reviews

93 %

of reviewers recommend Aqua Gardening

4.7

Based on 1,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

07 3354 1588

Email:

grow@aquagardening.com.au

Location:

Unit 3/4 Billabong Street,
Stafford
Queensland
4053

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Aqua Gardening 5 star review on 1st February 2024

Aqua Gardening 5 star review on 29th July 2023

Anonymous

309

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the product I purchased and the service I received.👍”

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Posted 3 years ago

G'day Jason, We're so glad that you're happy with the experience as a whole. We like having the best products but probably more importantly, being able to provide a service experience better than most. If you have any other feedback we would love to hear where you think we could improve. Send us an email at feedback@aquagardening.com.au and we can continue the conversation there.

Posted 3 years ago

“Excellent service and super fast delivery. Thank you!”

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Posted 3 years ago

“Quick delivery and tip service!”

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Posted 3 years ago

“Used under my refrigerator to stop spillage on the carpet.”

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Posted 3 years ago

“Quick and reliable. Excellent products.”

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Posted 3 years ago

“Had a burnt out fan but was replaced very promptly, great service.”

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Posted 3 years ago

“great service, only problem is they are too far away for me to visit in person.”

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Posted 3 years ago

“Great, people,pricing and product.Follow up on delivery issue excellent.Highly recommend.”

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Posted 3 years ago

“Great to deal with. All orders arrived on or before time,happy customer.”

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Posted 3 years ago

“When my order arrived the lid was loose and one third of the contents was in the plastic wrapping. Don’t know if it was your fault or the shipping company. Also I am still waiting for the rest of my order. Could you give me some idea how Long it will be. Thanks”

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Posted 3 years ago

Hey William We are sorry to hear your order arrived damaged, we do our utmost to ensure they are packed with care but unfortunately when we dispatch to the freight provider we can no longer control the care of the package. Please send some photos of the damaged package through to our email at support@aquagardening.com.au so we can follow up and find a suitable solution for you. It looks like all of your packages should have been delivered. Our team will be in touch via email with further instructions on how to get this resolved.

Posted 3 years ago

“Go good 👍👍👍👍”

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Posted 3 years ago

“Great product easy to use, highly recommend”

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Posted 3 years ago

“Yeah, & when I post a complaint "your site" states I didnt do the whole "verify" thing...........typical of aquagardening. PS......... "Rod K", try a circular fan = $10 from Bunnings etc. "Beverly D"??????????? You gave 4STARS for a product you havent used yet??????????? "Louise P"???????? What product??? Did you forget what you bought? How is the product you bought any good if you cant remember it???? Must be a different company”

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Posted 3 years ago

Hello Flloyd, Thanks for your message - apologies that you seem to have had a poor experience. The verification step is implemented by reviews.io to maintain the integrity and validity of online reviews, but we do respond to unverified ones too in order to help resolve them. In your case, we are wondering what the issue is and how we could best help? We haven't been able to find any previous orders or correspondence, but if you want to outline the negative experience you have had and send it to support@aquagardening.com.au, we would be happy to try help out as best we can! You can also send any questions you may have to there too and we will answer them - Aqua Gardening.

Posted 3 years ago

“Not used product yet”

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Posted 3 years ago

“it’s a top gadget , works well i was looking for a certain humidity and now i have it under control. recommend”

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Posted 3 years ago

“They cannot measure out 2 metres and cut”

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Posted 3 years ago

Hello David, We usually overcompensate a little on liner or flower mesh or other cut-to-order items to ensure customers get what they ordered - we are unsure what happened exactly in this instance that you are discussing if it was too long or short - but if you are able to message support@aquagardening.com.au with information on your order and a photo with a measuring tape against the liner, we will help work towards a resolution for you. - Kind regards, Aqua Gardening.

Posted 3 years ago

“A great company and a great product”

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Posted 3 years ago

“Product never helped produce any growth”

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Posted 3 years ago

Hello, We are sorry to hear about your experience but are unsure which product you are referring to. If you would like to email support@aquagardening.com.au with more details of the product and the results you were hoping for, we can ideally help you in finding some ways to reach your gardening goals. Kind regards, Aqua Gardening

Posted 3 years ago

“Has not attracted one single insect”

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Posted 3 years ago

Hi Klaus, sticky fly traps are very effective so it's surprising to hear this. Usually having no insects on the sticky trap is a huge win: you don't have bugs! However if you did have a problem with bugs get in touch on email or phone and we'll troubleshoot. Happy gardening, Chris Delete

Posted 3 years ago

“Contractor who installed our system said it was a first class kit I received with everything fitting and working well”

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Posted 3 years ago

Aqua Gardening is rated 4.7 based on 1,974 reviews