Aqua Gardening Reviews

Name: Aqua Gardening
Address: Unit 3/4 Billabong Street, Stafford, Queensland
Rating: 4.72

4.7 Rating 1,974 Reviews

93 %

of reviewers recommend Aqua Gardening

4.7

Based on 1,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

07 3354 1588

Email:

grow@aquagardening.com.au

Location:

Unit 3/4 Billabong Street,
Stafford
Queensland
4053

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Aqua Gardening 5 star review on 1st February 2024

Aqua Gardening 5 star review on 29th July 2023

Anonymous

309

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and provided valuable information and guidance. I've put it all into action today, and all seems to have gone well. Thanks, Suzy”

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Posted 2 years ago

Hey Suzy, Thank you so much for leaving a review for us! We are always happy when our customers are happy with our services! Happy gardening from everyone at Aqua Gardening!

Posted 2 years ago

“Excellent service. Orders dispatched almost instantly. Will use again 👍”

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Posted 2 years ago

Hey John, Thank you so much for leaving a review for us! We are always happy when our customers are happy with our services! Happy gardening from everyone at Aqua Gardening!

Posted 2 years ago

“...........”

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Posted 2 years ago

Hey Michael , Thank you so much for leaving a review for us! We are always happy when our customers are happy with our services! Happy gardening from everyone at Aqua Gardening!

Posted 2 years ago

“$95 dollars each for four plastic legs not good at all”

Helpful Report

Posted 2 years ago

Hello Jason, We can see your order of the Flexi Garden Frames Grow Bed Frame Kit, we are sorry that you have not found it adequate for the price. The Flexi Garden Frames are an Australian-owned company - the RRP on the kit is $102.95, so we are trying to offer a competitive price - we will always match a lower advertised price too as part of our Lowest Price guarantee. We find the Flexi Frames are an ingenious solution to have a frame that can be morphed to fit a range of needs in the garden. Although it comes with a price tag, the ease of use and supporting an Australian company balance it out to be a product we do stand behind. We also have a 60-Day Change of Mind policy, so if you wish to send it back with your order number and a note, we will be able to refund you - just reach out to grow@aquagardening.com.au if you have any questions on this process, or if there are any issues in the future, as we are always happy to help. Kind regards, Aqua Gardening

Posted 2 years ago

“Very fast delivery”

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Posted 2 years ago

Hey Norman, Thank you so much for leaving a review for us! We are always happy when our customers are happy with our services! Happy gardening from everyone at Aqua Gardening!

Posted 2 years ago

“Propagating item purchased is a little more flimsy than expected but it does seem to work quite well and that is what matters. All good thanks.”

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Posted 2 years ago

Hey Kevin, Thank you so much for leaving a review for us! We are always happy when our customers are happy with our services! Happy gardening from everyone at Aqua Gardening!

Posted 2 years ago

“Items arrived promptly- great service”

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Posted 2 years ago

Hey David, Thank you so much for leaving a review for us! We are always happy when our customers are happy with our services! Happy gardening from everyone at Aqua Gardening!

Posted 2 years ago

“Highly recommended,great selection, very quick postage,i would recommended to anyone”

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Posted 2 years ago

Hey, Thank you so much for leaving a review for us! We are always happy when our customers are happy with our services! Happy gardening from everyone at Aqua Gardening!

Posted 2 years ago

“Awesome Management - thank you Chris and Shiran.”

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Posted 2 years ago

Hey Kelly, Thank you so much for leaving a review for us! We are always happy when our customers are happy with our services! Happy gardening from everyone at Aqua Gardening!

Posted 2 years ago

“Good product easy to use Web pages a professional outfit I wish them success”

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Posted 2 years ago

Hey Stephen, Thank you so much for leaving a review for us! We are always happy when our customers are happy with our services! Happy gardening from everyone at Aqua Gardening!

Posted 2 years ago

“Quick delivery. Great packaging. 5 star”

Helpful Report

Posted 2 years ago

Hey Jason, Thank you so much for leaving a review for us! We are always happy when our customers are happy with our services! Happy gardening from everyone at Aqua Gardening!

Posted 2 years ago

“Usually Happy with your service. This time ordered & paid for 3 pots & 1 damaged pot but only received 2 pots & 1damaged pot. Thought would have received a e-mail but didnt so not sure whats happened”

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Posted 2 years ago

Hey, Thank you so much for leaving a review for us! We are always happy when our customers are happy with our services! Happy gardening from everyone at Aqua Gardening!

Posted 2 years ago

“Competitive prices and great customer service.”

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Posted 2 years ago

Hey Aaron, Thank you so much for leaving a review for us! We are always happy when our customers are happy with our services! Happy gardening from everyone at Aqua Gardening!

Posted 2 years ago

“Will absolutely be purchasing from these guys again. Professional and helpful and the website is super easy to navigate. 😊”

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Posted 2 years ago

Hey Fiona, Thank you so much for leaving a review for us! We are always happy when our customers are happy with our services! Happy gardening from everyone at Aqua Gardening!

Posted 2 years ago

“Parcel still not received. I’ve had problems with fastaway couriers before taking weeks longer then expected. Maybe think of using a better courier company for future e.g. Australia Post”

Helpful Report

Posted 2 years ago

Hey Shane. Thank you so much for leaving a review for us! All feedback helps and so we have reached out to you to see how we can improve in the future. As were sorry the couriers have not met expectations we can definitely look at improving delivery times with all our courier services. Happy gardening from everyone at Aqua Gardening!

Posted 2 years ago

“Have not received the order yet but as recommended by another user of the nutrient range, it appears to be all very well explained and simple. Hope the results are as good as I hear!”

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Posted 2 years ago

Hey Daniel, Thank you so much for leaving a review for us! We are always happy when our customers are happy with our services! Happy gardening from everyone at Aqua Gardening!

Posted 2 years ago

“I am very pleased with the help I received it is earley days yet so looking forward to seting up and getting some plants going”

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Posted 2 years ago

Hey Ray, Thank you so much for leaving a review for us! We are always happy when our customers are happy with our services! Happy gardening from everyone at Aqua Gardening!

Posted 2 years ago

“Always great service,truely a one stop shop 🤙”

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Posted 2 years ago

Hey Michael, Thank you so much for leaving a review for us! We are always happy when our customers are happy with our services! Happy gardening from everyone at Aqua Gardening!

Posted 2 years ago

“Awesome will use again”

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Posted 2 years ago

Hey Jason, Thank you so much for leaving a review for us! We are always happy when our customers are happy with our services! Happy gardening from everyone at Aqua Gardening!

Posted 2 years ago

“Terrible customer service, but great products.”

Helpful Report

Posted 2 years ago

Hello Mike, We are sorry to hear about your experience with our customer service. Our products are one aspect of our business, we also believe we have a strong team of employees working for Aqua Gardening, and our customer service team is there to help with any product questions, planning of projects, quotations, and packing your orders. We are sorry your perception of the service provided was not to your standards. The information that we can gather from your experience and your other one-star reviews is that you wanted a Special Order product brought in for you before your holiday, but unfortunately, the supplier was unable to send it to us in the timeframe desired? If there was another issue with our customer service, please let us know as we do take any constructive feedback on to improve our service. Your other reviews mentioned you are moving to a different retailer. We wish you the best for your gardening projects ahead, and we are happy to try help in the future if you choose to give us another chance. Kind regards, Aqua Gardening

Posted 2 years ago

Aqua Gardening is rated 4.7 based on 1,974 reviews