Name: Aqua Gardening
Address: Unit 3/4 Billabong Street, Stafford, Queensland
Rating: 4.72

“Always quick & reliable delivery”

Posted 3 years ago

Glad to hear that your product arrived safely and we do appreciate your feedback on how our company works. Rest assured we’ll always think of ways on how to serve our customers better. You can visit our website at aquagardening.com.au if you need any help. Happy Gardening!

Posted 3 years ago

“Always excellent customer service any time I talk to staff or buy”

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Posted 3 years ago

Thank you for the 5-star review! Seeing our customers satisfied with our service always inspires us to do better. Let us know if you have any questions and you can visit our website at aquagardening.com.au Happy Gardening!

Posted 3 years ago

“The young, stocky guy with the beard is always very helpful, cheerful and friendly.”

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Posted 3 years ago

“Bought Diatomaceous Earth [1kg] and it was delivered next day free delivery. I'm really pleased with your service delivery. Thanks so much”

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Posted 3 years ago

Glad to hear that your product arrived safely and we do appreciate your feedback on how our company works. Rest assured we’ll always think of ways on how to serve our customers better. You can visit our website at aquagardening.com.au if you need any help. Happy Gardening! 😁

Posted 3 years ago

“Good quick service,pots are good Aussie made quality, very happy,my vertical wall looks great”

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Posted 3 years ago

Thank you for the 5-star review! Seeing our customers satisfied with our service always inspires us to do better. Let us know if you have any questions and you can visit our website at aquagardening.com.au Happy Gardening! 😁

Posted 3 years ago

“replaced seeds that did not sprout and they did - very satisfied”

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Posted 3 years ago

“Arrived quickly, good product”

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Posted 3 years ago

Thanks for the positive feedback, glad everything arrived safe and speedy. Glad to hear you are enjoying the product! Happy Gardening! 😁

Posted 3 years ago

“Quality product.”

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Posted 3 years ago

Thank you for the 5-star review! Seeing our customers satisfied with our service always inspires us to do better. Let us know if you have any questions and you can visit our website at aquagardening.com.au Happy Gardening!

Posted 3 years ago

“Great products and fast delivery”

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Posted 3 years ago

Thanks for the positive feedback, glad everything arrived safe and speedy. Happy Gardening!

Posted 3 years ago

“Good product very quick delivery”

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Posted 3 years ago

Glad to hear you have success with our product. Thanks for the positive feedback, glad everything arrived safe and speedy. Happy Gardening!

Posted 3 years ago

“all good professional and prompt service freight is expensive if you don't need much”

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Posted 3 years ago

Thank you for the 5-star review! Seeing our customers satisfied with our service always inspires us to do better. Let us know if you have any questions and you can visit our website at aquagardening.com.au Happy Gardening! 😊

Posted 3 years ago

“Ordered a 500L heavy duty freestanding rectangle pond. The item was well packaged and it was delivered on time. I made a typo in my delivery address when ordering which I did not notice until delivery time. The Aqua Gardening staff corrected my error with the delivery company without fuss.”

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Posted 3 years ago

Glad to hear that your product arrived safely and we do appreciate your feedback on how our company works. Rest assured we’ll always think of ways on how to serve our customers better. You can visit our website at aquagardening.com.au if you need any help. Happy Gardening! 😊

Posted 3 years ago

“Very good service”

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Posted 3 years ago

Thank you for the 5-star review! Seeing our customers satisfied with our service always inspires us to do better. Let us know if you have any questions and you can visit our website at aquagardening.com.au Happy Gardening! 😃

Posted 3 years ago

“There is everything you need for best grow indoors”

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Posted 3 years ago

We appreciate your positive feedback. Here at Aqua Gardening we always want to make sure that our customers are satisfied! Happy Gardening! 😊

Posted 3 years ago

“Still waiting for order to arrive”

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Posted 3 years ago

Hey Nicola, I have looked into your package and can see it was delivered to your letterbox on the 12th December. See tracking details below. https://www.aramex.com.au/tools/track?l=RC0003842237 We provide customers tracking details so they can follow up their parcels delivery and touch base with the courier or us to follow up any issues. Unfortunately since this has been over a month since delivery and a very busy period it will be difficult to properly investigate with the courier. Please let us know if you are not able to find the item around your letterbox and we can escalate this to see if there is any further information available. We will follow up with a ticket to ensure this is followed up. Keep an eye on your emails and our team will be in touch soon to see if we can resolve this for you. Kind Regards, Ash - Aqua Gardening

Posted 3 years ago

“Our pond had thick string algae. After using weekly for a month it has been greatly reduced. No harm to fish and we have many baby goldfish. Working well”

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Posted 3 years ago

Thank you for your positive feedback. We appreciate your detailed feedback on how the product has worked for your project! We’d love to see pictures of your project if you ever want to share it! You can tag/mention us on Facebook or Instagram or flick us an email. Happy Gardening! 😊

Posted 3 years ago

“No recievel”

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Posted 3 years ago

Hey Troy, Unfortunately we cannot be on top of every parcel once we hand it over to the couriers and are often only notified about issues if it comes from the customer and not the actual shipping service. I have done some investigating and can see there was an error when you entered your address and its had to be redirected with the freight provider but there does not seem to be a scan with the freight provider since that update. We will esclate this with the courier and begin a freight investigation to see if we can find out when you are likely to receive your order. https://www.couriersplease.com.au/tools-track - CPBKSAZ0002591 Apologies for the delays, we will be in touch soon via email with further update. Kind Regards, Ash - Aqua Gardening

Posted 3 years ago

“Awesome service, very get it done sort of people. Was posted the next morning.”

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Posted 3 years ago

Thank you for the 5-star review with our company! Seeing how satisfied our customers always make us inspired to do much better. Happy Gardening!

Posted 3 years ago

“Have 10 of these now. Far better airflow than other models. Normal Great service from aqua gardening team, goods arrived within 2 days.”

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Posted 3 years ago

Glad to hear that your product arrived safely and we do appreciate your feedback on how our company works. Rest assured we’ll always think of ways on how to serve our customers better. You can visit our website at aquagardening.com.au if you need any help. Happy Gardening! 😁

Posted 3 years ago

“Yeah pretty happy with your mob so far.”

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Posted 3 years ago

We appreciate your positive feedback. Here at Aqua Gardening we always want to make sure that our customers are satisfied! Happy Gardening! 😊

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Aqua Gardening Reviews