Aqua Gardening Reviews

Name: Aqua Gardening
Address: Unit 3/4 Billabong Street, Stafford, Queensland
Rating: 4.72

4.7 Rating 1,974 Reviews

93 %

of reviewers recommend Aqua Gardening

4.7

Based on 1,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

07 3354 1588

Email:

grow@aquagardening.com.au

Location:

Unit 3/4 Billabong Street,
Stafford
Queensland
4053

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Aqua Gardening 5 star review on 1st February 2024

Aqua Gardening 5 star review on 29th July 2023

Anonymous

309

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ease of my purchase was great! Delivery was quick too! I purchased Mineral Magic for my Garden and Lawns so far I've only used it on my garden beds and some pots that I re potted so haven't been able to see as yet if the product has done some good to my terrible soil in my garden. The Garden Gurus said that it was a top product so we will see if it does infact improve my soil! Ha, if not the Garden Gurus will hear about it!!!”

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Posted 3 years ago

Thank you for your positive feedback. We appreciate your detailed feedback on how the product has worked for your project! We’d love to see pictures of your project if you ever want to share it! You can tag/mention us on Facebook or Instagram or flick us an email. Happy Gardening!

Posted 3 years ago

“Great company, sent me the best timers I've ever had.”

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Posted 3 years ago

Thank you for the 5-star review with our company! Seeing how satisfied our customers always make us inspired to do much better. Happy Gardening!

Posted 3 years ago

“Bought the pond kit and more waterfall foam , all does what is supposed to do , very happy”

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Posted 3 years ago

We do appreciate your positive feedback and if you have any questions on how our product works you can visit our website at aquagardening.com.au Happy Gardening!

Posted 3 years ago

“A company that prides itself on the success of it's customers. Rolling up their sleeves and digging into the hard fact that if people in the market are successful that is better for the community, business and the world moving forwards. Economic participation is better when you teach customers and your customers teach you. Not as much of a business as much as it is apart of a way of life we all shouldn't be avoiding. Self sustainability.”

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Posted 3 years ago

Thank you for the 5-star review with our company! Seeing how satisfied our customers always make us inspired to do much better. Happy Gardening!

Posted 3 years ago

“Aqua Gardening itself was fairly helpful but not knowledgeable about their products and products took quite a time to be delivered. On needing to return the product due to it not working as stated, I had to ring twice to get the return slip emailed to me.”

Helpful Report

Posted 3 years ago

Hello Zemke Family Deepest apologies that you received a faulty item. The Neem Oil supplied on most other occasions, and in our experience does work as described. Unfortunately, with your requirements, and through troubleshooting we could not make it work for you. We do our best to ensure we are only stocking quality products, but the occasional fault can happen. Thank you for your patience and understanding throughout and for providing us an opportunity to help you. Thank you for providing this feedback, we appreciate all our community members who take time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow! If you want to continue the conversation and provide us more feedback please send us an email to feedback@aquagardening.com.au.

Posted 3 years ago

“Prompt service by a knowledgeable team.”

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Posted 3 years ago

Thank you for the 5-star review! Seeing our customers satisfied with our service always inspires us to do better. Let us know if you have any questions and you can visit our website at aquagardening.com.au Happy Gardening!

Posted 3 years ago

“good quality, putting it to use already.”

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Posted 3 years ago

Hey Catherine, Thank you so much for leaving a review for us! We are always happy when our customers are happy with our services! Happy gardening from everyone at Aqua Gardening!

Posted 1 year ago

“Easy to navigate and filter products. Delivery was fast and hassle free”

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Posted 3 years ago

Hey, We're pleased you had a positive experience. We strive to make our website offer as much as possible. Everything comes together nicely when delivery follows through smoothly too. If you have any other feedback we would love to hear what you think. Send us an email at feedback@aquagardening.com.au and we can continue the conversation there.

Posted 3 years ago

“Great service great products”

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Posted 3 years ago

“easy sales, postage can be high, would buy from them again”

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Posted 3 years ago

Hey, Thanks for leaving your thoughts. We look forward to having you shop with us again. Shipping can be tricky, but we think our Limited Free Shipping Policy on orders valued over $100 dollars is one of the best. If you ever think shipping could be better, make a quote and get in touch, we can investigate it further and sometimes find a different deal. If you have any other feedback we would love to hear where you think we could improve. Send us an email at feedback@aquagardening.com.au and we can continue the conversation there. We appreciate all our community members who take time to give us feedback - good or bad, it gives us a chance to improve our services and without it we cannot grow!

Posted 3 years ago

“Came leaking lost 1/5 of my bottle”

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Posted 3 years ago

Hey Kingsley, Deepest apologies that you were missing part of your order. Did the package look damaged or tampered with upon arrival? If available/relevant please send pics of the package through to support@aquagardening.com.au so we can investigate this further with the freight provider. We will investigate with our warehouse team and one of our Customer Success Team will be in touch in soon with a solution. It is a high priority we get this resolved quickly for you. Thank you for providing this feedback, we appreciate all our community members who take time to give us feedback - good or bad, it gives us a chance to improve our services and without it we cannot grow!

Posted 3 years ago

“The chelates iron really helped my plants to start thriving!”

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Posted 3 years ago

Hey Tabitha, We're glad the product worked well for you! The Iron is a key part of our Future Gardens range helping gardens to thrive. If you have any other feedback we would love to hear what you think. Send us an email at feedback@aquagardening.com.au and we can continue the conversation there. We appreciate all our community members who take time to give us feedback - good or bad, it gives us a chance to improve our services and without it we cannot grow!

Posted 3 years ago

“best to do buissnes with”

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Posted 3 years ago

G'day Jamie, We're glad you feel that way. Thank you for the positive review, pushing us to do more. If you have any other feedback we would love to hear where you think we could improve. Send us an email at feedback@aquagardening.com.au and we can continue the conversation there. We appreciate all our community members who take time to give us feedback - good or bad, it gives us a chance to improve our services and without it we cannot grow!

Posted 3 years ago

“Great supplier,rapid despatch and customer kept informed every step of the way. Placed order on a Friday and all items delivered in central Queensland the following Thursday!”

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Posted 3 years ago

G'day Mark, Thank you very much for your positive review! We pride ourselves on having good customer service, and an efficient warehouse to keep up with all the orders across the country. We are pleased that your order arrived swiftly and safely. If you have any other feedback we would love to hear where you think we could improve. Send us an email at feedback@aquagardening.com.au and we can continue the conversation there. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 3 years ago

“Very helpful staff rung me to organise ulturnitive product when what I wanted wasn't available”

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Posted 3 years ago

“Very helpful replaced my,order no problems”

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Posted 3 years ago

“Okeh”

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Posted 3 years ago

“Bought these for an indoor grow of chilies and capsicum. Very light with virtually no heat produced even 2-3 centimeters above plants. Very easy to change around and modify. Plants growing very well and lush under these lights. Will be extending soon. Highly recommended. Jack”

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Posted 3 years ago

“Always helpful and friendly”

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Posted 3 years ago

“Arrived On time, well packed, great quality”

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Posted 3 years ago

Aqua Gardening is rated 4.7 based on 1,974 reviews