Aqua Gardening Reviews

Name: Aqua Gardening
Address: Unit 3/4 Billabong Street, Stafford, Queensland
Rating: 4.72

4.7 Rating 1,974 Reviews

93 %

of reviewers recommend Aqua Gardening

4.7

Based on 1,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

07 3354 1588

Email:

grow@aquagardening.com.au

Location:

Unit 3/4 Billabong Street,
Stafford
Queensland
4053

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Aqua Gardening 5 star review on 1st February 2024

Aqua Gardening 5 star review on 29th July 2023

Anonymous

309

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always helpful and provide excellent service.”

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Posted 2 years ago

Thanks for sharing your review. Happy gardening! - Aqua Gardening

Posted 2 years ago

“I have been using your products for over five years with great success. I greatly appreciate the support and reliable delivery of my products when I place my order. My 1,500-liter fish / Lilly pond is always clear and pleasant to look at. The list is a great reward for your excellent service. /Users/user/Downloads/20220214_112328.jpg”

Aqua Gardening 5 star review on 28th March 2022

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Posted 2 years ago

Hello Michael - beautiful blooms with those lillies. Thank you so much for sharing the pictures and we are glad we have been able to help out for so long! Kind regards, Aqua Gardening

Posted 2 years ago

“Always been a professional transaction and never had a problem in the years I have used Aqua gardening.”

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Posted 2 years ago

Thanks for your review, we appreciate you taking the time to do so. Happy Gardening!

Posted 2 years ago

“It's my third time purchasing from Aqua Gardening. The site has an abundance of products and brands so quite easy to get all the supplies I need in one place. Price is quite competitive so saves me the hassle of buying from different sites.”

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Posted 2 years ago

G'day, Thank you for sharing this awesome review with our community! We strive to be able to provide everything you need in one-stop and are pleased that you enjoy your experience with us. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

“Great products, easy to use website and quick delivery.👌”

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Posted 2 years ago

G'day Jet, Thank you for sharing this awesome review. We are proud to be able to offer our range and focus on making our website easy to use. We are pleased that you have had a positive experience with us. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

“Super quick delivery! Great price and product. Thank you.”

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Posted 2 years ago

G'day, Thank you for leaving this 5-Star review! We are pleased your order arrived swiftly and safely. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

“Great efficient service with well priced quality products”

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Posted 2 years ago

“I paid for Express post it's been 4 days and I still haven't received it”

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Posted 2 years ago

Hi Dane, Thank you for sharing this review. We can see your order was placed on Saturday, and promptly packed and despatched to you the following Monday, on the first pick-up of the working week. You can track it on the Auspost tracking website using the tracking number provided in your emails, if you need us to re-send the tracking details let us know. In any case, it looks like your order is on track for delivery today or tomorrow. We hope that your order is delivered swiftly and safely. Get in touch if you have any further questions.

Posted 2 years ago

“Great products and fast service best gardeing store around 4 sure”

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Posted 2 years ago

“Great company to deal with who get back quickly with customer’s questions and happy to share their expertise without buyer commitment. Products well packaged and timely arrival. Will continue to buy from Aqua Gardening.”

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Posted 2 years ago

“Do not like your Web page to order goods.”

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Posted 2 years ago

Hey Edward, It is currently a high-priority project of ours to make our website more functional and easier to navigate for our community so hopefully, you notice in the coming months these changes in action. If you have any specific feedback on what you did/didn't enjoy or found clunky please pass it through to feedback@aquagardening.com.au. We have changed from our previous more traditional shop front to a ShowRoom as we wanted to place the focus on customer success, to be able to expand our warehouse so we can keep more stock on hand for our community so they don't have to wait as often or as long for stock while keeping pricing competitive and stable. This allows us to spend more time with each of our customers who want to chat through any gardening project troubleshooting or future dreams in-store, we even have the new coffee machine so you can have a coffee with the team! We do have a few systems on display but understand some people prefer a more tactile experience before they buy. All our products are available to see online and you can always ask for more information if you think the product page is lacking anything. Thank you for providing this feedback, we appreciate all our community members who take time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow! If you want to continue the conversation and provide us with more feedback please send us an email to feedback@aquagardening.com.au.

Posted 2 years ago

“The team is very knowledgeable and helpful.”

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Posted 2 years ago

“If I could give 10 stars I would. You have 10000% got a repeat customer here. Great service. Great products and great prices”

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Posted 2 years ago

“Was a bit slow coming but with the floods it's all good ,good product”

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Posted 2 years ago

“Good range of products and fast dispatch”

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Posted 2 years ago

G'day Daniel, Thank you for sharing this awesome review. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

“Easy to deal with, quick delivery Will do business again”

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Posted 2 years ago

G'day Tammy, Thank you for sharing this 5-Star review! We enjoy being able to help ensure all of your garden is at its best. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

“Great product..have been using it for years..makes my pond much cleaner and clear .. my fish are healthy t happy ..s.e.taylor”

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Posted 2 years ago

“The online ordering system was easy to use and I was notified of the delivery date”

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Posted 2 years ago

G'day Peter, Thank you for sharing this great review! We strive to make the online shopping experience a smooth and enjoyable one. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

“Great service friendly helpful and convenient.”

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Posted 2 years ago

Hi Danny, Thank you for sharing this 5-Star review. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

“Very good price and easy click and collect service.”

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Posted 2 years ago

Hi Sarah, Thank you for sharing this 5-Star review! We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

Aqua Gardening is rated 4.7 based on 1,974 reviews