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Aqua Gardening Reviews

4.7 Rating 1,974 Reviews
93 %
of reviewers recommend Aqua Gardening
4.7
Based on 1,974 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Aqua Gardening Reviews
Visit Website

Phone:

07 3354 1588

Email:

grow@aquagardening.com.au

Location:

Unit 3/4 Billabong Street,
Stafford
Queensland
4053

Write Your review

Aqua Gardening 5 star review on 1st February 2024
Anonymous
Aqua Gardening 5 star review on 20th December 2023
Graeme M
Aqua Gardening 5 star review on 18th September 2023
Jacqui B
Aqua Gardening 5 star review on 11th September 2023
Michael M
Aqua Gardening 5 star review on 11th September 2023
Michael M
Aqua Gardening 5 star review on 11th September 2023
Michael M
Aqua Gardening 5 star review on 29th July 2023
Anonymous
309
Anonymous
Anonymous  // 01/01/2019
Quick dispatch and quick delivery of a good set of products. Very good service and would definitely use again
Helpful Report
Posted 3 years ago
Glad to hear that your product arrived safely and we do appreciate your feedback on how our company works. Rest assured we’ll always think of ways on how to serve our customers better. You can visit our website at aquagardening.com.au if you need any help. Happy Gardening!
Posted 3 years ago
I love the wall garden pots, they are a great size and easy to hang. However aquagardening managed to address my package to NSW instead of ACT which meant that it took over 1 month to get my order delivered and I barely received an apology. They made it sound as if it was my error and I was being difficult.
Helpful Report
Posted 3 years ago
Hello Susan, We are happy to hear that the wall garden pots are working well. I am sorry if you ever felt like we were making you feel as you were being difficult, and again we wish to apologize about the delay to your order arriving. We did aim to help in the best way we could, but we will pass this review onto our team for improvement. Thank you. - Aqua Gardening.
Posted 3 years ago
Aquagardening were extremely helpful when we visited the store for our media and advice on the system we were building our upgrading. This made the online ordering of the bell siphons an easy task. Totally recommend Aquagardening for all aquaponics needs and information.
Helpful Report
Posted 3 years ago
Thank you for the 5-star review! Seeing our customers satisfied with our service always inspires us to do better. Let us know if you have any questions and you can visit our website at aquagardening.com.au Happy Gardening!
Posted 3 years ago
Good product and service Thank you
Helpful Report
Posted 3 years ago
Thank you for the 5-star review! Seeing our customers satisfied with our service always inspires us to do better. Let us know if you have any questions and you can visit our website at aquagardening.com.au Happy Gardening!
Posted 3 years ago
I purchased the wall garden 10 pack. I found the pots to be very good. I now hope my plants will grow.
Helpful Report
Posted 3 years ago
Thank you for the 5-star review! Seeing our customers satisfied with our service always inspires us to do better. Let us know if you have any questions and you can visit our website at aquagardening.com.au Happy Gardening!
Posted 3 years ago
Good store..ships quick and good to deal with overall.
Helpful Report
Posted 3 years ago
Thank you for the 5-star review with our company! Seeing how satisfied our customers always make us inspired to do much better. Happy Gardening!
Posted 3 years ago
Wide range of products and fast delivery.
Helpful Report
Posted 3 years ago
Thank you for the 5-star review with our company! Seeing how satisfied our customers always make us inspired to do much better. Happy Gardening!
Posted 3 years ago
all my items arrived fast and intact and that was just before christmas so that was surprising and their prices are pretty good compared to a lot off shops in melbourne
Helpful Report
Posted 3 years ago
Thank you for the positive review of our company! Seeing how satisfied our customers always make us inspired to do much better. Happy Gardening!
Posted 3 years ago
Good sevice. It would have been nice to walk around shelves full of stock, unfortunately this is not possible. I spent $700 and would maybe have spent more with impulse buying or product comparisons.
Helpful Report
Posted 3 years ago
Thank you for the positive review! Seeing our customers satisfied with our service always inspires us to do better. Let us know if you have any questions and you can visit our website at aquagardening.com.au Happy Gardening!
Posted 3 years ago
Great service and easy online process
Helpful Report
Posted 3 years ago
We’re glad to hear you enjoyed browsing through our website for your order. Let us know if we need to improve on anything so we can help other gardeners as well. Happy Gardening!
Posted 3 years ago
Despite a measurement error initially, the liner was quickly rectified and a replacement was sent. Customer service was very good. They were happy to help, friendly, and quick to respond to emails and phone messages. Highly recommended.
Helpful Report
Posted 3 years ago
Thanks for your review, Donna - we do appreciate your understanding and patience with the original error while we sorted it out, so thanks again. Aqua Gardening
Posted 3 years ago
The replacement pump (240 volt pump) you sent to replace the AquaGarden Mako Low Voltage Water Pump with Fountain Set works perfectly after having my original AquaGarden pump stop working after 3 years and 1 month.
Helpful Report
Posted 3 years ago
Thank you for your positive feedback. We appreciate your detailed feedback on how the product has worked for your project! We’d love to see pictures of your project if you ever want to share it! You can tag/mention us on Facebook or Instagram or flick us an email. Happy Gardening!
Posted 3 years ago
Most professional, efficient, pleasant shopping experience I've ever had anywhere in the world. Put a Murray Cod in one of those fishtanks and you've got the perfect store. 🙂
Helpful Report
Posted 3 years ago
Thank you for the 5-star review! Seeing our customers satisfied with our service always inspires us to do better. Let us know if you have any questions and you can visit our website at aquagardening.com.au Happy Gardening!
Posted 3 years ago
I am a repeat customer They have always been reliable for products and shipping
Helpful Report
Posted 3 years ago
Thank you for the 5-star review! Seeing our customers satisfied with our service always inspires us to do better. Let us know if you have any questions and you can visit our website at aquagardening.com.au Happy Gardening! 😊
Posted 3 years ago
Prompt reliable service
Helpful Report
Posted 3 years ago
Thank you for the 5-star review! Seeing our customers satisfied with our service always inspires us to do better. Let us know if you have any questions and you can visit our website at aquagardening.com.au Happy Gardening!
Posted 3 years ago
Fast shipping always 👍
Helpful Report
Posted 3 years ago
Glad to hear that your product arrived safely and we do appreciate your feedback on how our company works. Rest assured we’ll always think of ways on how to serve our customers better. You can visit our website at aquagardening.com.au if you need any help. Happy Gardening!
Posted 3 years ago
Great service. Thanks.
Helpful Report
Posted 3 years ago
Thank you for the 5-star review with our company! Seeing how satisfied our customers always make us inspired to do much better. Happy Gardening!
Posted 3 years ago
rip off, using freight to bump up total cart and order values. charged freight on each item. buy siz pots pay for six units of freight. lol.
Helpful Report
Posted 3 years ago
Hello Bish, We believe our customer support team were recently in contact with you to resolve this issue and refund you for the software error - was there anything else that we would be able to do to help out in this situation? We would be happy to do so. Please contact the Customer Support Team members who previously resolved this if you require more assistance.
Posted 3 years ago
Great products and fantastic service. They are very helpful people and I highly recommend. Loi Nguyen ( Goldcoast)
Helpful Report
Posted 3 years ago
Glad to hear that your product arrived safely and we do appreciate your feedback on how our company works. Rest assured we’ll always think of ways on how to serve our customers better. You can visit our website at aquagardening.com.au if you need any help. Happy Gardening!
Posted 3 years ago
Loved it easy to use
Helpful Report
Posted 3 years ago
Thank you for the 5-star review! Seeing our customers satisfied with our service always inspires us to do better. Let us know if you have any questions and you can visit our website at aquagardening.com.au Happy Gardening!
Posted 3 years ago
Aqua Gardening is rated 4.7 based on 1,974 reviews