Aqua Gardening Reviews

Name: Aqua Gardening
Address: Unit 3/4 Billabong Street, Stafford, Queensland
Rating: 4.72

4.7 Rating 1,974 Reviews

93 %

of reviewers recommend Aqua Gardening

4.7

Based on 1,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

07 3354 1588

Email:

grow@aquagardening.com.au

Location:

Unit 3/4 Billabong Street,
Stafford
Queensland
4053

Write Your review

Tell us how Aqua Gardening made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Aqua Gardening 5 star review on 1st February 2024

Aqua Gardening 5 star review on 29th July 2023

Anonymous

309

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The smallest of packages and I am still waiting 2 weeks later. And yes the highway was open.”

Helpful Report

Posted 2 years ago

“exceptional service and followup with our order. overall a very pleasant experience”

Helpful Report

Posted 2 years ago

“The staff have a wealth of knowledge and are happy to answer any silly question and provide solutions.”

Helpful Report

Posted 2 years ago

G'day Elizabeth, Thank you for sharing this awesome review with our community! We enjoy being able to chat about gardening and troubleshoot any queries you may have and are pleased that you had a positive experience with us. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

“Been buying from Aqua gardening for a few years now.They have always been very prompt with my orders and very happy with there products 10 out of 10 from me 👍”

Helpful Report

Posted 2 years ago

G'day Paul, Thank you for sharing this review with our community! We strive to ensure all gardeners have access to gear and advice when they need it. We are pleased that you've had a long-withstanding positive relationship with us. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

“Best service from phone order with Josh to next day delivery.What more can anyone ask from a business these days.”

Helpful Report

Posted 2 years ago

Glad to hear it arrived so quickly, thanks for taking the time to leave a review!

Posted 2 years ago

“Brilliant service, quick as delivery and I was kept in updated all along. My 1st stop for garden products 💖”

Helpful Report

Posted 2 years ago

Thank you so much for the review - glad it's all arrived to you swiftly. Happy gardening!

Posted 2 years ago

“Great quality and arrival speed”

Helpful Report

Posted 2 years ago

“Fast delivery, great service”

Helpful Report

Posted 2 years ago

“Good range, great prices, quick delivery and always helpful when I have a question. Highly recommend!”

Helpful Report

Posted 2 years ago

“Excellent business for pricing, stock, and most importantly customer service, utilising a very efficient delivery service (Aramex). I recently received a replacement order within 1 day QLD to NSW.”

Helpful Report

Posted 2 years ago

G'day Michael, Thank you for sharing this review with our community! We strive to provide the best range of products and service experiences. We are glad that you've enjoyed the experience of shopping with us. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

“it came fast but i was missing half my package just a little cunfused it said my order was shipped and it showed both items then when it arrived i only got my canna a and b and not my extreme gardening mykos premium mycorrhiza, can someone please contact me to help”

Helpful Report

Posted 2 years ago

“Havent received item and item hasn’t been sent”

Helpful Report

Posted 2 years ago

Dear Nathan, Thank you so much for taking the time to share your experience with us. We apologise for any delay in receiving your item and for the fact that, at the time of this review, it had not been sent yet. From what I can tell you placed your order on the 27 of Mar and it was sent out the very next morning. We truly value your feedback and would really appreciate it if you could tell us more about how we can make things better in this situation. Once again, thank you for your constructive input, and we look forward to hearing from you soon. Sincerely, Aqua Gardening Team

Posted 1 year ago

“Always happy and easy to shop friendly and helpful”

Helpful Report

Posted 2 years ago

G'day Peri, Thank you for sharing this 5-Star review! We enjoy being able to chat about gardening and are pleased that you've had a positive experience with us. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

“Absolutely awesome service”

Helpful Report

Posted 2 years ago

G'day, Thank you for sharing this 5-Star review! We are pleased that you've had a positive experience with us. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

“My recent purchase from Aqua Gardening had nothing to do with gardening. We have a new toilet installed at home but the seat just kept coming loose. After searching on the internet I found that I needed to purchase some Top Hat Grommets. Searched hardware and plumbing supplies stores to no avail. Then I went into the Aqua Gardening site and found just what I needed to stop the toilet seat from sliding - Top Hat Grommets. A life saver moment. Thank you Aqua Gardening, Stafford Qld.”

Helpful Report

Posted 2 years ago

Hi Cheryl, Thank you for sharing this awesome review! We are always excited to hear the number of unexpected and non-gardening uses our products find themselves in. We are glad that you found exactly what you need. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

“Great service. Quick delivery”

Helpful Report

Posted 2 years ago

“6plus weeks interstate”

Helpful Report

Posted 2 years ago

Thank you Luther for taking the time to share your feedback about Aqua Gardening. We are sorry to hear about the 6+ weeks of interstate delivery you experienced. We truly appreciate you for letting us know and we would like to make things better. I have forwarded your feedback to our fulfillment team so we can take note of the courier used when considering how we proceed with our different sending options in the future

Posted 1 year ago

“Good service and range of products.”

Helpful Report

Posted 2 years ago

Hi Clinton, Thank you for sharing this great review! We strive to have the best range and are pleased that you enjoyed your experience. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

“Very quick and discreet..thank you”

Helpful Report

Posted 2 years ago

G'day Kristie, Thank you for sharing this awesome 5-star review! We are glad your order arrived swiftly and safely. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 2 years ago

“Excellent dispatch and delivery - Excellent products and Excellent service - prompt return of calls and great advice Will definitely shop with Aqua Gardening again Vicki Piets”

Helpful Report

Posted 2 years ago

Aqua Gardening is rated 4.7 based on 1,974 reviews