Artizan Coffee Company Reviews

Name: Artizan Coffee Company
Address: 15992 NW 48 Ave. Miami Gardens, FL 33014, 15992 NW 48 Ave. Miami Gardens, FL 33014, Florida
Rating: 4.62

4.6 Rating 2,190 Reviews

91 %

of reviewers recommend Artizan Coffee Company

4.6

Based on 2,190 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Artizan Coffee Company:

USDA Organic Fair Trade Specialty Coffee Compostable and Biodegradable Pods and Capsules for Nespresso® Machines. Freshly Roasted In Small Batches in Miami, Florida USA.

www.artizancoffee.com

Artizan Coffee Company is not affiliated with, endorsed, or sponsored by Nespresso or any of its affiliates. Nespresso® is a registered trademark of Societe des Produits Nestle S.A.

Visit Website

Phone:

(800) 280-2698

Email:

hello@artizancoffee.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been reaching out for a whike nowno one has ghottebn back to me- I have been a customer for a long while- truthfully getting frustrated.”

Helpful Report

Posted 2 weeks ago

“When I ordered I didn't understand all they sell is expresso. I thought I was ordering some espresso and some regular coffee. When I called to tell them about my misunderstanding, I was informed there are no refunds ever unless the packaging has been damaged. Was also told there was nothing that could be done, even though I hadn't opened anything except 1 package and that their policies are on their website. Which I'm sure is true. Just be aware when ordering here to understand and read carefully the policies. It was rather a rude awakening for me. The 2 expresso pods I have tried were good.”

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Posted 1 month ago

“We really wanted to love this coffee, but we don't. My wife and i have been Nespresso devotees for decades. In recent years, we have used Peet's capsules, which are great, but we thought we'd try Artizan because it's organic and the capsules are "compostable," as the company puts it. We do recycle the Peet's capsules, but not religiously, so we thought for the organic aspect and the capsules—for which we do credit Artizan—it was worth a shot. Unfortunately, though the capsules do hold up in the machine, we're disappointed. Two reasons: 1) The coffee (across the four varietals we purchased) doesn't taste anywhere near as good as Peet's, or Nespresso's own, for that matter. That alone is a deal breaker for us, though taste is obviously subjective and your mileage may vary. 2) The capsules are indistinguishable from one another, so if you like to have your capsules available in a bin of some sort, or an organizer, there is no way to tell which varietal you are choosing. This is a weird oversight on the company's part. I suppose they expect you to keep the various capsules in their boxes so you know what varietal you are choosing, but that's just impractical, at least for us. We won't be ordering again.”

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Posted 1 month ago

“Good coffee, slow shipping”

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Posted 2 months ago

“the only flavor I liked was cuba mia espresso blend. the others are not tasty.”

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Posted 5 months ago

“Like the espresso inside the capsules that fits my Nespresso Original Machine but many times the capsules get destroyed and I get no espresso out of them because the capsules break apart in my machine. So I have to throw them out and put a new capsule in, thus wasting my money. Hope you make a sturdier capsule”

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Posted 9 months ago

“The vendor change the packaging without any notice”

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Posted 1 year ago

“The decaf Nespresso compatible coffee is the best decaf I have found. So thrilled with their coffee! But my experience calling for advice and getting help has been poor, abrupt and borderline rude. Then they ran out of the decaf after I finished my first 10 pod purchase. Hopefully it will be back in stock soon.”

Helpful Report

Posted 1 year ago

“I started purchasing your coffee because Nespresso doesn't carry decaf lungos. I was happy to learn that you have a good variety and in my first purchase, I bought each decaf lungos that you carry. However, the differences between the varieties are minimal, all the more so since all are of average intensity with the result that to me the differences are barely discernible. Furthermore, since you don't color-code the capsules, so I cannot select from the container in which I hold the capsules. Disappointing, I have to say. But not impossible to fix, don't you think?”

Helpful Report

Posted 1 year ago

“The flavor is good, but it takes two pods to make one long espresso.”

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Posted 1 year ago

“The coffee I order is sometimes substandard (Mexican Lungo Decaf) Also the company charges my credit card for subscription orders that don’t even ship within a week I would go elsewhere except I haven’t found a decaf organic suitable, yet”

Helpful Report

Posted 1 year ago

“The coffee is acceptable, though, not outstanding. Communication is poor. They neglected to inform me part of my order was oit of stock. After several different chats with their online messaging system, several where they never replied back after telling me they would check into my order, I was finally told part of my order was out of stock. A few days later I receive an email letting me know my order has shipped, 3 weeks after initially ordering. Disappointing service.”

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Posted 1 year ago

“May try another order after I finish the one purchased.”

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Posted 1 year ago

“Getting the senior citizen discount is onerous, exasperating and difficult.”

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Posted 1 year ago

“OK coffee. Does not flow as well as official Nespresso pods.”

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Posted 1 year ago

“Want so much for this to work, but have difficulty with the fit in my Nespresso (original) machine. Need to mess with it most time. Love the organic, love the non-aluminum capsules. Flavor is a bit weak, and fit is a problem. Will keep at it, though, and try to figure out how to make it work”

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Posted 1 year ago

“The hazelnut coffee we ordered was ok, not as flavorful as we were hoping for.”

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Posted 2 years ago

“Wishing pods were marked the coffee choice. I put mine in a container & have no idea which one I'm drinking.”

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Posted 2 years ago

“although good taste, it is unfortunately not strong enough for me”

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Posted 2 years ago

“the coffee was not very strong at all and tasted more like the actual flavor (hazelnut) vs coffee.”

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Posted 2 years ago

Artizan Coffee Company is rated 4.6 based on 2,190 reviews