artnaturals Reviews

Name: artnaturals
Rating: 1.14

1.1 Rating 236 Reviews

3 %

of reviewers recommend artnaturals

Company Reviews

Questions

Metrics

1.1

Based on 236 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

Visit Website

Write Your review

Tell us how artnaturals made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

artnaturals 1 star review on 30th July 2021

K. Adams

artnaturals 1 star review on 15th August 2020

E.M.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered sanitizer over a week ago. Just like everyone else I received confirmation of a shipping label created. My credit card was billed. Originally my order was to be delivered on 4/15. Now I have no delivery date. Trying to contact them with no success.”

Helpful Report

Posted 4 years ago

“Ordered gallon of hand sanitizer on April 5th, they sent confirmation email and and created shipping label, but never sent my order, complete ripoff, this company needs to be investigated”

Helpful Report

Posted 4 years ago

“it is a shame that you are taking advantage of the need of people selling hand sanitizer so expensive when the same product is in sans clud sheap”

Helpful Report

Posted 4 years ago

“Ordered over a month ago. Shipping label created a few days later. Tracking number says it has not reached the UPS facility. Never received the merchandise. They do not respond to emails or phone calls. Do not order from them! It is a scam. Contacting my credit card company to dispute the charge.”

Helpful Report

Posted 4 years ago

“Buyer beware!! I knew I should have checked reviews before ordering. I tried to cancel order but of course no phone calls were being accepted and emails were not answered. I ordered 2 bottles of hand sanitizer and 3 other items in order to qualify for free shipping. When the order finally shipped all I received was 2 small items and no sanitizer...wtf!!! I sent a nasty email and forwarded It about 20 times times in a row. I know I’ll never hear back from them or receive a credit. I’m wondering how they can get away with this fraudulent scam?? Scam artists to the max!!”

Helpful Report

Posted 4 years ago

“PLACED AN ODER ALMOST A MONTH AGO, STILL HAVE RECEIVED PRODUCT AND THEY ARE NOT ANSWERING PHONE CALLS OR RESPONDING T EMAILS. DO NOT PLACE AN ORDER THEY WILL TAKE YOUR MONEY AND NEVER SEND ANYTHING. WE WILL BE CONTESTING THE CHARGE THROUGH PAYPAL.”

Helpful Report

Posted 4 years ago

“Ordered on March 10th. Never got it. Received an email in March 25 saying it was shipped - but didn’t arrive and the tracking number shows nothing useful. So frustrating.”

Helpful Report

Posted 4 years ago

“Ordered a 4 pack and a 6 pack of hand sanitizer. Received only the 4 pack. Not answering either phone number listed and not answering emails either. Didn’t take them long to charge your card and get their money. Consider yourself lucky if you received a complete order. Stay away.”

Helpful Report

Posted 4 years ago

“I ordered 6 bottles of hand sanitizer on April 5 and received them today, April 10. One bottle had leaked a tiny bit, and they never sent the email advising that my order was shipped as the order indicated it would be, but am otherwise satisfied.”

Helpful Report

Posted 4 years ago

“Ordered and they created shipping label next morning. That was 3 weeks ago. They create the shipping label so they can charge your credit card without having the product. Stay away”

Helpful Report

Posted 4 years ago

“I ordered 6 bottles of hand sanitizer and only received 2. Same issue as the other reviews, no response to my emails.”

Helpful Report

Posted 4 years ago

“So I ordered two 2-packs of hand sanitizer and I received 3 bottles. Was never notified by the company my order was shorted. No credit to my credit card. My emails are bouncing back and conveniently they are not taking phone calls. The bottles were not even full. Never again. Guess I will get my credit card to go after them.”

Helpful Report

Posted 4 years ago

“Ordered 12 pack of sanitizer on March 29th, received shipping confirmation on April 3rd and received package today. Package wasn’t packed well but none of the bottles spilled. Received full order of 12 bottles (one missing in pic but all 12 bottles delivered). Happy camper!”

Helpful Report

Posted 4 years ago

“Seems to be a scam. I ordered hand sanitizer which showed as shipped on 3/28. Tracking shows as UPS is waiting for shipment. I'm sure that if this is an honest company they must be very busy right now, but 3 emails have bounced back and they don't answer the phone so I think it is a scam. On Amazon and on their own website the say they have product in shop to ship. So where is everyone's order? I used Paypal so will wait awhile to file a claim. Oh, they also made a new website and now it says I have no orders.... As of right now I would say don't buy from Artnaturals.”

Helpful Report

Posted 4 years ago

“Scammers. Ordered unscented handsanitizer and received coconut. Can't get in touch with the company to fix the issue. Also I don't think the product is made with quality. Not willing to risk my life with this product during the pandemic.”

Helpful Report

Posted 4 years ago

“I ORDERED A 4-PACK OF HAND SANITIZER AND ONLY RECEIVED 3 BOTTLES. I TRIED NUMEROUS PHONE CALLS & EMAIL'S TO THE COMPANY TO TRY GETTING THE OTHER BOTTLE I PURCHASED, BUT HAVE HAD NO RESPONSE BACK. I GUESS THEY CAN'T COUNT TO 4 ! BUYER BEWARE !!..IF I GOT RIPPED OFF, YOU WILL TOO !!”

Helpful Report

Posted 4 years ago

“I ordered hand sanitizer on March 11. According to their website, orders before March 16 will be shipped by March 25. They printed a UPS label on 3/16 but never shipped anything. As of today, April 3rd, I have not received any updates.. I sent several emails inquiring about my order and got no response and now the emails are bouncing back. They are also not answering phone calls. Is this a scam?”

Helpful Report

Posted 4 years ago

“Ordered 4 bottles of hand sanitizer and only received 3! Have tried for days & cannot get hold of the company (e-mail & phone). Cannot even leave a message.”

Helpful Report

Posted 4 years ago

“Ordered 6 hand sanitizers since 3/14, after 6 emails, a generic response was sent that items would be shipped 3/25-3/31, nothing yet, emailed them again 5 times and got blocked so now my emails not going through, stay away from this company they are scammers!!! I just lost $54”

Helpful Report

Posted 4 years ago

“I ordered 4 bottles of hand sanitizer. I only received 3. Tried to call. Voicemail said they weren’t taking calls to email them. I have emailed twice with no reply! This is theft! I have not received a refund or my 4th bottle as of yet! Beware of ordering from this company!!! Thieves!”

Helpful Report

Posted 4 years ago

artnaturals is rated 1.1 based on 236 reviews